Your apple ID (email address) cannot be used to set up imessage at this time

My iMessage recently stopped working. When I attempt to log back in it tells me "your apple ID (email address) cannot be used to set up imessage at this time" then gives me a code to share with Apple support. (See screen shot). Any suggestions?

There is no official public documentation of that error message as far as I know, but according to reports, it can mean (at least sometimes) that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a free service.
Otherwise, do what the error message tells you to do.

Similar Messages

  • I can't use my apple id to activate iMessages. I try to activate it but this what comes in response "Your Apple ID can't be used to set up iMessage at this time." Please help!!!!!!!

    I try to activate it but this what comes in response "Your Apple ID can't be used to set up iMessage at this time." I tried to make a new apple id but failed. Please help!!!!!!!

    I meet the same error. I don't know how to solve it!!!!

  • Our Apple ID can't be used to set up iMessage at this time

    I'm successfully using iMessage / FaceTime on my iPhone and iPad but now I bought the MacBook Air and I can't log in!
    The message I'm getting is:
    Your Apple ID "[email protected]" can't be used to set up iMessage at this time
    Can anyone help, please?

    There is no official public documentation of that alert as far as I know.
    If you're trying to sign in to FaceTime, try to sign in to iMessage in the Messages application, or vice versa.
    Otherwise, do as the alert directs. According to reports, you won't be charged for the support call if you select "Apple ID"—not the hardware model—as the product you're asking about, and cite the "customer code" in the alert as the "validation code" when you speak to the Apple representative.

  • Your Apple ID can't be used  to set up iMessage at this time.

    Hello, have MacBook Pro with OS X Mavericks. All worked fine but today I normally restarted my MacBook and iMessages stop working. Don't know why. Can anybody help me? I tried to call to support centre, but in Slovakia isn't any support and czech support is offline today.
    Thank you so much.

    There is no official public documentation of that alert as far as I know, but apparently it can sometimes mean that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a no-charge service.
    Another possibility is that the primary or alternate email address is invalid. Search the Web for the phrase "My Apple ID." The top hit should be an Apple web page with that title. I'm not giving a direct link because such links are never to be trusted. Sign in and verify the ID.
    Otherwise, do as the alert directs. According to reports, you won't be charged for the support call if you select "Apple ID"—not the hardware model—as the product you're asking about, and cite the "customer code" in the alert as the "validation code" when you speak to the Apple representative. I can't confirm.

  • Can't be used to set up iMessage at this time.

    If this is a new Apple ID, you do not need to create another one. To use this Apple ID with iMessage, contact iMessage support with the code below.
    Customer Code: 8187-8892-3226

    Contact Apple by:
    http://www.apple.com/support/itunes/contact/

  • I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

    I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

    You need the Apple ID and password from the previous owner who set the Activation Lock.  Where did you get this phone?
    iCloud: Find My iPhone Activation Lock in iOS 7
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • HT201407 hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help

    hi..I cant activate my Iphone 5. I bought this from someone who cant remember her apple password and even the email address that she used to set up the account.What am I gonna do now....How can I activate my Iphone. what are my options...pls help me.thank you

    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    hannibalfromlemery wrote:
    .I cant activate my Iphone 5. I bought this from someone
    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    If you cannot get this information from the seller
    Removing a device from a previous owner’s account
    You need to return the Device for a refund, as you will not be able to re-activate it.

  • Email address cannot be used for iMessage

    Just set up an icloud email address for my daughter. I want her to be able to use that icloud email address to send iMessages to me or her mother using our iPads and iPhones.
    I set up the icloud email address for her with no problem and am able to e-mail her with it and she is able to send emails back to me with it.
    Went into Settings>Messages>Add Another Email.  I typed in the icloud email address I set up for her and received the following error message:
    "This email address cannot be used for iMessage."
    I do not know why I received this error message.  The icloud email account was set up. 
    I also went into the Messages app on my phone and sent a iMessage to the iCloud e-mail account and received a response that the message was delivered and Read! 
    If anyone has dealt with this issue before, please let me know what you think.  Thank you!
    Joe

    So if I'm reading this right, you cannot assign multiple Apple IDs to iMessage on the same device?  You have to log out of the first in order to use the second?
    If this is true, does this work device to device?  In other words, if she has access to an iPad and an iPhone, could you allow the iPhone to message and FaceTime through my daugther's new icloud email while the iPhone is still assigned to her mother's e-mail?
    Or, is there a way to allow multiple apple IDs to iMessage and FaceTime on a sinle device WITHOUT having to disable one?
    Thanks for the previous fast response and the future help.
    Joe

  • How do you change the email address that was used to set up your ipod?

    How do you change the email address that was used to set up your ipod?

    Jus what do you want to accomplish? The Apple ID email address is used for variosu thing onthe iPod like:
    - For purchasing media. Srrings.iTunes and App stores. Sing out and sign into anoterh account
    - Settings>iCLoudl for iCloud account
    - Settings>FaceRome for Apple ID and where You can Be Reached At email address
    - Settings>Messages for Send And Receive email address.
    - Maybe for Game Center

  • You can use the same email address that you used to set up the old Sync? , before bookmarks can return, if I registered success?

    for my old email address account( @qq.com)
    july 2014 I install new windows xp, but I can't log in before account 44*******@qq.com, its always give me enjoyful when I was easy open bookmark url from different computer.
    but there is no any notice or email to me firefox will have new sync system, if there, I could backup before bookmarks from 28 vision ( or some june's vision), but this big browser group is quiet, now, I can't log in again old account,
    achieve process:
    1st, normal account and right password, its show me unknown account.
    2nd, Password Reset, " An email has been sent to the requested account with further information. If you do not receive an email then please confirm you have entered the same email address used during account registration.", I couldn't receive any mail(or in spam) :(
    3rd, How to update to the new Firefox Sync ...
    "You can use the same email address that you used to set up the old Sync." , before bookmarks can return, if I registered success?
    I really feel disappointment with firefox( although used for many years), much text, but couldn't resolve clear simple path. answers more hidden link to read, I just use it explore internet, I am not technology engineer, don't care what so much b***t.
    thanks, back me old bookmarks only, thanks.

    Hi eddinchina,
    You should have no need to use the Old Sync account.
    As long as device or devices are Firefox 29 or later (They should all be Firefox 30 now) you should use the New Sync.
    You may use the same email address with both accounts.

  • Messages says "your Apple ID can't be used to set up iMessage at the time"

    Im trying to set up iMessage on my Macbook Pro and it says "Your Apple ID can't be used to set up iMessage at the time". What could be the problem and how can i fix it?

    These instructions apply only if you want to use the same Apple ID with iMessage and with iTunes. If that's not what you want, contact Apple by clicking the "Support" link at the top of this page.
    Launch iTunes and select from the menu bar
              Store ▹ Authorize This Computer...
    Enter the credentials and click Authorize.
    Credit for this solution (if it works) to ASC member migs_.

  • My email address that was used to set up my ipod was deactivated by yahoo for inactivity...now i cant access my ipod  with that email address or password..i also dont have my reciept to show that i purchased the ipod from  the apple store either.

    I am not able to access my Ipod using the email address because it has been deactivated.

    Recovery the password and change the ID email address
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
    If necessary:
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Using this form
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    3. Contact Apple by:          
    Apple ID: Contacting Apple for help with Apple ID account security
    For general  information see:
    Apple ID: All about Apple ID security questions

  • How do I change the original email address that was used to set up iCloud

    I have just noticed that the email under system preferences for iCloud is an old one that does not exist anymore. How do I change this? Can you also tell me if I delete this account - will it affect what I have stored on the computer e.g. what is in my photos etc? I am a real novice when it comes to computers - so excuse my ignorance :-)
    Thanks for any assistance.

    You can change the (non-Apple) email address which forms your Apple ID to another one at http://appleid.apple.com. If you are going to do this you should follow this procedure to avoid problems:
    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in (give it time).
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

  • Apple ID email address already in use

    Whenver I try to make an Apple ID account with my main email (Hotmail), it always says that the email address is already in use. I am currently using my Gmail address as my Apple ID. I've tried recovering my Apple ID through security questions but it always says the birthdate that I entered is incorrect. When I try to send a recovery email I never receive one. When I try to find my Apple ID, no results show up. The only time I remember using my email to sign up for something associated with Apple was when I was setting up my MacBook. It asked if I wanted to receive newsletters, notifications etc from Apple and I entered my Hotmail email for it. Don't know if that's the problem.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Is the email address being used in the account of another Apple ID that you have?

  • I have music stored  and it wont let me transfer them over all i get is your apple id has been disabled, i have re set my pasword and this has not solved the problem

    i had a iphone in 2010, i purchased music which is still stored on my original apple id, but when i try to transfer the music ,and download apps all it says is your apple id has been disabled, i have tried re setting a new pass word but this has not solved the problem can any one help please

    Contact itunes support

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