Your appleid has been disabled

It's been over couple of months,I been trying to access and update my macbook pro applications,whenever i am trying to login the message pops up and says your appleid has been disabled contact support. It all started when someone used my account and downloaded content without my knowledge,through my e-mail i came to know about the transaction. Instantly i send the mail regarding this transaction and apple support disabled my id. After that i was been told to change my password,i did the same and my id was re-enabled,Thanks to apple support. But that time i was not able to use the same card for transaction,i was been told to change the payment options,as i cant change my card cuz i have only one bank account and only one debit card that too with ICICI bank,India. Now,out of nowhere i received the message your appleid has been disabled and again i cant update my macbook pro apps. So,there are 2 issues
1. Cant login using my apple id
2. Cant use the same card for the transaction in the appstore.

I recently helped someone with a similar issue. Someone had stolen their credit card information and used it with a completely unrelated iTunes account. Apple went on to disable every account that this family used because they had that same credit card associated with it. So, if your about to charge back iTunes charges on your credit card because you didn't do it, change your payment method first. I was able to call 1-800-APL-CARE to get it fixed. Whenever they tried to do something else to correct it like resetting my password, I'd tell them "my brother just recently had this problem and said you guys chatted with the iTunes team to fix it." Once the agent did that, the accounts were working again, good luck to everybody that has to call Apple to get this resolved.

Similar Messages

  • Why do I get a message saying "Your AppleID has been disabled" when I try to update my apps on my phone?

    I keep getting this message and I can't figure out how to fix it.

    No one here in this user to user forum has access to your account or information about it.
    Did you follow the link that Chris CA provided? It will give you what you need to get your
    account working again.
    https://www.apple.com/lae/support/appleid/manage/

  • TS2446 Your appleid has been disabled - how to reactivate my account? I want to update my apps etc.

    how to reactivate my account? I want to update my apps etc.

    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Stores and then log back in so as to 'refresh' the account on it
    If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Why does "your AppleID has been disabled" keep showing when I go to update my apps on my iPad?

    I have tried to correct the problem by changing my password, but it keeps coming back.  Help!  I want to update my apps and buy stuff on iTunes.

    Hi Granny,
    There is a difference between your ID being disabled for security reasons and it just being disabled.   Read about the difference and act accordingly.
    Apple ID is Disabled - Apple Club

  • TS2446 I have reset my password but the App store is still popping up a message that my appleID has been disabled

    I am trying to install an app from the app store and because I have multiple apple IDs (liek many others) I tapped in the wrong password and got the "your appleID has been disabled" pop p. I have now reset the password again but the pop up still appears. Any suggestions please?
    many thanks

    full marks to apple support for resolving this quickly and painlessly, at least after stumbling through the security questions and identity verification. So many passwords on so many devices and apps these days...

  • HT5622 Appleid Has Been Disabled

    Hello
    I keep getting the message "Your Appleid has been disabled".  It does not say "For security reasons", how can I know what is wrong?
    Thank you

    This document helps to explain the difference and tells you what to do.
    Apple ID is Disabled - Apple Club

  • My AppleID has been disabled.  I reset my PW and it is still disabled

    My AppleID has been disable. I reset my PW and it is still disabled

    Hello gcartano,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article provides information relevant to your question:
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    http://support.apple.com/kb/TS2446
    Reset your account password
    If your account was partially disabled for security reasons, use iForgot (http://iforgot.apple.com/) to reset your account. This should restore your access to the disabled services. You can also click the “Reset Password” or “Forgot Password?” buttons that appear in the alert message.
    Note: If you are an iCloud user, when prompted to enter your Apple ID, be sure to type your full email address. For example, [email protected] or @mac.com.
    Additional Information
    If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance.
    Thanks,
    Matt M.

  • HT5624 my apple id account has been disabled for security reasons.  I have re-set my password numerous times but the system still will NOT let me sign in.  It continues to say your account has been disabled.

    my apple id account has been disabled for security reasons.  I have re-set my password numerous times but the system still will NOT let me sign in.  It continues to say your account has been disabled.

    CALL
    1-800-MY-APPLE (1-800-692-7753)   let them know and they will helo you enable the account.  even if you change the password 50 times the account will stay disable till you call them
    good luck

  • HT201272 Says my appleID has been disabled but I am signed in?  What is going on.

    I just got an iPad and I signed into iTunes and the app store but when I try to download i get an error message saying my appleID has been disabled.  I have checked my account and have no clue what is going on.  Any suggestions.

    Reset password: http://iforgot.apple.com.
    If you still get the "disabled" message, contact iTunes Support: http://apple.com/support/itunes/contact/

  • TS2446 your account has been disabled

    please help me with this (your apple id has been disabled)

    Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/

  • Whenever I try to buy a song I get an error message saying "Your account has been disabled".  I can't get any help no matter where I go!  Any clues?

    I get the message "Your Apple ID has been disabled" everytime I try to purchase a song.  I can't seem to find anyone with Apple who can help me!

    Hi Debbio , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.?
    Debbio wrote:
    I get the message "Your Apple ID has been disabled" everytime I try to purchase a song.  I can't seem to find anyone with Apple who can help me!
    Jack
    ASPV Supervisor

  • AppleID has been disabled. Resetting pwd doesn't fix

    I just got a new iPhone (1st one ever).  Now I can't use iTunes.  Every time I try to purchase something or use a pre-paid iTunes card I get the message that my Apple ID has been disabled.  I tried following the thread for a similar error message, but that hasn't worked either.  Very frustrated trying to find info on how to fix.  HELP!

    The problem here is of cource with your prepaid card. You haven't provided here any info about - but it is very important - what card you purchased, where and etc.
    There isn't news that many people misunderstood iTunes cards with iTunes certificates and they think that iTunes code purchased from some person is genuine - but it's not - in many cases this codes is fake and made from stolen credit cards.
    And you will need immediately contact Apple support directly - use the online contact form here on main support page and write about your problem - your request will be answered in 48 hours.

  • Error message: your account has been disabled?????

    The message does not say that it is for security reasons. I've already changed the password. I also contacted Apple by email, and they have not responded (it's been over 24 hours).

    Hi Debbio , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.?
    Debbio wrote:
    I get the message "Your Apple ID has been disabled" everytime I try to purchase a song.  I can't seem to find anyone with Apple who can help me!
    Jack
    ASPV Supervisor

  • My AppleID has been disabled

    Dear apple:
        Hi！
        Today my iPhone4S updated software, tip me "your Apple ID has been disabled", I open a computer software update also present the situation. I don't know how to solve this situation, so give you wrote this letter.
        The Apple ID to me is important, and I have used for more than 1 year, my iPhone4S and iPad2 are always use this Apple ID, the Apple ID corresponding email is my most commonly used, I hope I can continue to use my Apple ID, can you help me lift "discontinued"?
    Thank you for your patience after reading email and are looking forward to your reply 
         Your friend，Dominic Lam     2012-07-26
    <Edited By Host>

    This is a User to User Forum... You are not addressing Apple here...
    For your Issue  >  Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • When trying to dowload a game it is saying my appleID has been disabled

    when I try to dowload a game it says my apple ID has been disabled

    Try here:
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears

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