"Your computer has been shut down because of a problem"
Here is the error log report:
Wed Dec 19 06:42:36 2012
panic(cpu 0 caller 0xffffff7f9d417c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80bc284000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff809932b260 : 0xffffff801cc1d5f6
0xffffff809932b2d0 : 0xffffff7f9d417c85
0xffffff809932b360 : 0xffffff7f9d5115b7
0xffffff809932b3c0 : 0xffffff7f9d51162b
0xffffff809932b430 : 0xffffff7f9d826883
0xffffff809932b570 : 0xffffff7f9d53775d
0xffffff809932b5a0 : 0xffffff7f9d4219e6
0xffffff809932b650 : 0xffffff7f9d41d0b8
0xffffff809932b840 : 0xffffff7f9d41ebea
0xffffff809932b920 : 0xffffff7f9e4745d5
0xffffff809932b960 : 0xffffff7f9e489447
0xffffff809932b980 : 0xffffff7f9e4a82c3
0xffffff809932b9c0 : 0xffffff7f9e4a8321
0xffffff809932ba00 : 0xffffff7f9e48ec13
0xffffff809932ba50 : 0xffffff7f9e449112
0xffffff809932bae0 : 0xffffff7f9e444f72
0xffffff809932bb10 : 0xffffff7f9e442b2f
0xffffff809932bb40 : 0xffffff801d063e23
0xffffff809932bbc0 : 0xffffff801d065eb3
0xffffff809932bc20 : 0xffffff801d0638ef
0xffffff809932bd70 : 0xffffff801cc981a1
0xffffff809932be80 : 0xffffff801cc20abd
0xffffff809932beb0 : 0xffffff801cc10448
0xffffff809932bf00 : 0xffffff801cc195fb
0xffffff809932bf70 : 0xffffff801cca5ad6
0xffffff809932bfb0 : 0xffffff801ccced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9d3b0 000->0xffffff7f9d6b2fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9d175000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f9d39c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f9d359000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f9 d6c0000->0xffffff7f9d9e2fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9d3 b0000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9d175000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f9e42a000 ->0xffffff7f9e4ecfff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9d3 b0000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f9d39c000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9d175000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f9d359000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x000000001ca00000
Kernel text base: 0xffffff801cc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 707512106125
last loaded kext at 10878432396: com.apple.driver.AppleBluetoothHIDKeyboard 165.5 (addr 0xffffff7f9ece0000, size 24576)
last unloaded kext at 129417164103: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f9dc94000, size 65536)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15107.796624
com.parallels.kext.prl_netbridge 7.0 15107.796624
com.parallels.kext.prl_hid_hook 7.0 15107.796624
com.parallels.kext.prl_hypervisor 7.0 15107.796624
com.parallels.kext.prl_usb_connect 7.0 15107.796624
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10
com.apple.filesystems.msdosfs 1.8
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AirPort.Brcm4331 601.15.21
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.driver.AppleMultitouchDriver 235.27
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
What should I do?
Uninstalled parallels, but it still happened again. Here is the log:
Fri Dec 28 15:33:49 2012
panic(cpu 0 caller 0xffffff7f98c14b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80b7b8f000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff8020432f80 : 0xffffff801841d626
0xffffff8020432ff0 : 0xffffff7f98c14b25
0xffffff8020433080 : 0xffffff7f98d0e4b3
0xffffff80204330e0 : 0xffffff7f98d0e527
0xffffff8020433150 : 0xffffff7f99023853
0xffffff8020433290 : 0xffffff7f98d34659
0xffffff80204332c0 : 0xffffff7f98c1e8da
0xffffff8020433370 : 0xffffff7f98c19fac
0xffffff8020433560 : 0xffffff7f98c1b1d8
0xffffff8020433630 : 0xffffff7f99c7745e
0xffffff80204336f0 : 0xffffff7f99ca800f
0xffffff8020433770 : 0xffffff7f99c8cb4a
0xffffff80204337d0 : 0xffffff7f99c8d415
0xffffff8020433820 : 0xffffff7f99c8d80f
0xffffff80204338c0 : 0xffffff7f99c8e239
0xffffff8020433900 : 0xffffff7f99c49e81
0xffffff8020433a80 : 0xffffff7f99c8a7fe
0xffffff8020433b40 : 0xffffff7f99c4898a
0xffffff8020433ba0 : 0xffffff8018865bc9
0xffffff8020433bc0 : 0xffffff8018867170
0xffffff8020433c20 : 0xffffff8018864b8f
0xffffff8020433d70 : 0xffffff80184981e1
0xffffff8020433e80 : 0xffffff8018420aed
0xffffff8020433eb0 : 0xffffff8018410448
0xffffff8020433f00 : 0xffffff801841961b
0xffffff8020433f70 : 0xffffff80184a5b16
0xffffff8020433fb0 : 0xffffff80184ced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f98bad 000->0xffffff7f98eaffff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f98aaf000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f98b99000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f98b56000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 8ebd000->0xffffff7f991dffff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f98b ad000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f98aaf000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f99c3c000 ->0xffffff7f99cfefff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f98b ad000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f98b99000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f98aaf000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f98b56000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000018200000
Kernel text base: 0xffffff8018400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 55538765176057
last loaded kext at 15763001112332: com.apple.iokit.SCSITaskUserClient 3.5.1 (addr 0xffffff7f9a8af000, size 36864)
last unloaded kext at 15926678902864: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f9a8ac000, size 12288)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.msdosfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
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Your computer has shut down because of a problem
Hi there,
I have a Macbook Air which is about 3 months old now, and in the last couple of months, applications have started hanging, the keyboard is sluggish in Safari, and more specifically, I've had loads of times when I've opened the lid after the machine has been on sleep, and received the message "Your computer has shut down because of a problem".
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The latest kernel panic from the Console is shown below - is anyone able to shed any light on this?
Thanks
Stuart
Sun Jan 20 02:12:31 2013
panic(cpu 2 caller 0xffffff8005ab7e75): Kernel trap at 0xffffff8005a43ca1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff801b98ed88, CR3: 0x0000000007d01000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff80171cf7c0
RSP: 0xffffff80f61db2c0, RBP: 0xffffff80f61db2f0, RSI: 0xffffff80f61db398, RDI: 0xffffff80171cf7b0
R8: 0x0000000000000000, R9: 0x0000000000000132, R10: 0xffffff80f61dbe90, R11: 0x000000000feaa000
R12: 0xffffff801b98ed80, R13: 0xffffff80171cf7b0, R14: 0xffffff80f61db398, R15: 0xffffff80060e0ad0
RFL: 0x0000000000010282, RIP: 0xffffff8005a43ca1, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff801b98ed88, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f61daf60 : 0xffffff8005a1d626
0xffffff80f61dafd0 : 0xffffff8005ab7e75
0xffffff80f61db1a0 : 0xffffff8005acd3bd
0xffffff80f61db1c0 : 0xffffff8005a43ca1
0xffffff80f61db2f0 : 0xffffff8005a435d2
0xffffff80f61db3d0 : 0xffffff8005a245ed
0xffffff80f61db400 : 0xffffff8005def11a
0xffffff80f61db420 : 0xffffff8005def2d2
0xffffff80f61db450 : 0xffffff8005e50530
0xffffff80f61db470 : 0xffffff8005e501d1
0xffffff80f61db500 : 0xffffff8005e4fd3c
0xffffff80f61db560 : 0xffffff7f860161be
0xffffff80f61db600 : 0xffffff8005b1f855
0xffffff80f61db660 : 0xffffff8005adabe1
0xffffff80f61db750 : 0xffffff8005b1292e
0xffffff80f61db780 : 0xffffff8005ae16cf
0xffffff80f61db8c0 : 0xffffff8005ae0d6a
0xffffff80f61db920 : 0xffffff8005ae0c05
0xffffff80f61db950 : 0xffffff8005cfe410
0xffffff80f61db9f0 : 0xffffff8005b12549
0xffffff80f61dba50 : 0xffffff8005dbe4ec
0xffffff80f61dbad0 : 0xffffff8005a0508b
0xffffff80f61dbef0 : 0xffffff8005a06b9f
0xffffff80f61dbf60 : 0xffffff8005a85b38
0xffffff80f61dbfb0 : 0xffffff8005ab2957
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.8)[A3CC4E44-8E10-3D9A-BA8E-95743E79D125]@0xff ffff7f8600a000->0xffffff7f8602efff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000005800000
Kernel text base: 0xffffff8005a00000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 33825093742539
last loaded kext at 30812273362661: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f8766b000, size 28672)
last unloaded kext at 15361113093292: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8765d000, size 12288)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Any or all of the following third-party system modifications may be contributing to your problem:
Rapport
Telestream audio driver
If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
Uninstalling Rapport
Back up all data before making any changes. -
Since upgrading to Yosemite my computer (iMac late 2012 model) closes down instead of going to sleep. When I restart I get a message saying "your computer shut down because of a problem". Does anyone have similar problem? What is the solution?
Sorry, I was acting like it was an email. See below:
Sat Nov 8 14:00:39 2014
Panic Report ***
panic(cpu 0 caller 0xffffff802a21e80a): Kernel trap at 0xffffff7fabaa5e28, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d4e8000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff803cbbf000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81352f3b50, RBP: 0xffffff81352f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803cbbf000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000e492137674, R11: 0x000000e4917aebcc
R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803cc90000, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff7fabaa5e28, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81352f3800 : 0xffffff802a13a811
0xffffff81352f3880 : 0xffffff802a21e80a
0xffffff81352f3a40 : 0xffffff802a23a443
0xffffff81352f3a60 : 0xffffff7fabaa5e28
0xffffff81352f3bf0 : 0xffffff7fabbbd0a2
0xffffff81352f3cb0 : 0xffffff7fab9a64a3
0xffffff81352f3d00 : 0xffffff7fab9a91be
0xffffff81352f3db0 : 0xffffff7fab9a80f2
0xffffff81352f3dc0 : 0xffffff802a6d8008
0xffffff81352f3e20 : 0xffffff7fab9a8d0b
0xffffff81352f3e50 : 0xffffff802a6c5a03
0xffffff81352f3ee0 : 0xffffff802a6be797
0xffffff81352f3f00 : 0xffffff802a16be13
0xffffff81352f3fb0 : 0xffffff802a2192c7
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fab994000->0xffffff7fabf6afff
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fab679000
dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fab8e1000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7faa924000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fab235000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000029e00000
Kernel text base: 0xffffff802a000000
__HIB text base: 0xffffff8029f00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 981693498948
last loaded kext at 264463654768: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 69632)
last unloaded kext at 325959214682: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 61440)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBODD 3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOSurface 97
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: HD-LBU3
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4 -
My computer struggles to log in. I have to shut it down each time the computer has been shut and asleep for a few hours. The first day it happened my desktop photo was reset.
Have you tried a PRAM reset?
http://support.apple.com/kb/HT1379
Ciao. -
How to stop your computer shut down because of a problem message
how do I stop my computer from showing "your computer shut down because of a problem" during the boot up cycle. I have the issue fixed that was causing this i'm just trying to stop the message from coming up at boot up.
Not knowing how you fixed it, here are a couple of things you can try.
Startup – You need to Restart Your Computer -
My iMac has been shutting down abruptly
My new iMac has been shutting down abruptly the past week and after that I have to wait several minutes to try and see if it will turn on. At first I thought it was overheating, but even after being on less than an hour it shuts down. Does anyone know the reason why this is happenig? Oh, and I was just browsing on the internet, there were no weird programs runnig and the anti virus scan says it's clean.
Back up all data immediately as your boot drive may be failing.
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU D|I/O|nspace-h|n Cause: -|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that. -
Macbook Pro has been shutting down unexpectedly
My MacBook Pro (retina 15 inch) OS X Yosemite, which had been very stable since purchased in late 2013 has been shutting down unexpectedly in recent weeks. Sometimes it's caused by Excel or Quicken, other times, it's a mystery. And the whole computer crashes, not just a program. What could be causing this recent behavior?
I found the records using the info on the link you provided. I have had five kernel panics in the last month. Do you want me to post them all here? I've copied yesterday's below:
Anonymous UUID: E22A1CED-5B00-740B-B546-C447BC133AD1
Mon Feb 2 19:09:30 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9dd2894e): "sfree on invalid allocation at 0xffffff802ff02738"@/SourceCache/Sandbox_executables/Sandbox-358.1.1/src/kext/s malloc.c:224
Backtrace (CPU 0), Frame : Return Address
0xffffff80ff66b540 : 0xffffff801cf2fe41
0xffffff80ff66b5c0 : 0xffffff7f9dd2894e
0xffffff80ff66b5f0 : 0xffffff7f9dd1b0c6
0xffffff80ff66b610 : 0xffffff7f9dd2909b
0xffffff80ff66b630 : 0xffffff7f9dd20ae4
0xffffff80ff66b670 : 0xffffff7f9dd1ffb6
0xffffff80ff66b6a0 : 0xffffff801d52f744
0xffffff80ff66b6c0 : 0xffffff801d3a3add
0xffffff80ff66b6e0 : 0xffffff801d12f482
0xffffff80ff66b730 : 0xffffff801d14ab56
0xffffff80ff66bb50 : 0xffffff801d39fc12
0xffffff80ff66bbb0 : 0xffffff801d164f17
0xffffff80ff66bc00 : 0xffffff801d15d143
0xffffff80ff66bf20 : 0xffffff801d1523fa
0xffffff80ff66bf50 : 0xffffff801d44b386
0xffffff80ff66bfb0 : 0xffffff801d036e86
Kernel Extensions in backtrace:
com.apple.kext.AppleMatch(1.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffffff 7f9dd1a000->0xffffff7f9dd1efff
com.apple.security.sandbox(300.0)[0DA39A0A-5AF4-3696-B397-8FA104465BC4]@0xfffff f7f9dd1f000->0xffffff7f9dd35fff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[B28E0B3E-38DF-380A-94C5-8FE108 57152B]@0xffffff7f9dd0d000
dependency: com.apple.kext.AppleMatch(1.0.0d1)[37AE7F31-8D85-37FE-AA63-2070F6FE115C]@0xffff ff7f9dd1a000
BSD process name corresponding to current thread: SymDaemon
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x000000001cc00000
Kernel text base: 0xffffff801ce00000
__HIB text base: 0xffffff801cd00000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 36144377451197
last loaded kext at 40027937608: com.symantec.kext.SymAPComm 12.7.1f4 (addr 0xffffff7f9d6a8000, size 20480)
last unloaded kext at 192241439443: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9f45a000, size 8192)
loaded kexts:
com.symantec.kext.SymAPComm 12.7.1f4
com.Logitech.Unifying.HID Driver 1.3.1
com.Logitech.Control Center.HID Driver 3.9.1
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.internetSecurity 5.4f4
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleCameraInterface 5.29.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSurface 97
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleGraphicsControl 3.8.6
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMC 3.1.9
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.CoreStorage 471.10.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Model: MacBookPro11,2, BootROM MBP112.0138.B14, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.18f15
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: USB Receiver
USB Device: Composite Device
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
FireWire Device: GoFlex Pro Mac, Seagate, Up to 800 Mb/sec
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SM0256F, 251 GB -
I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.
Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario -
My computer has been shutting off auto mystically and when I go to log in, the screen goes to lines and I can't turn it on
Make sure that you haven't saved Uppercase and Lowercase versions of that name and password.
Remove saved Password(s):
* Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
* [[Remembering passwords]] -
My phone has been shutting down by itself. Why is it doing that?
My Iphone has been shutting down by itself and its not keeping a charge either i use to keep battery life until at least the end of the day, thatas even when I close out my apps. Even Siri start talking on its own. Whats the reason for all this?
The iPhone can shut down by itself when the battery is too low. Don't know if you have a malfunction that is running continuously and as such draining the battery ...or if you just have a warn out battery.
-
Error message: your computer booted up once again because of a problem
I have a Macbook Pro retina. Regularly i have a pop up window with the above mentioned error message. Regularly when i open up the lid of my macbook it shows booting all the used programs once again. Then it shows after booted up all the used programs the error message: your computer booted up once again because of a problem. I have the option to ignore or to send the rapport to Apple. Also sometimes my macbook is very warm and the battery is drained for a big deal. What the **** is wrong with it.
If you are still under warranty and/or have AppleCare, call them. Let them deal w/it.
-
Your computer shut down because of a problem. Mac grey screen
Recently I have been having issues with my Mac.
The computer will freeze for no apparent reason and the screen goes ever so slightly blue, then crashes to grey screen - 'Your computer has shut down... blah blah blah' and then it restarts itself and i get a kernel panic (Below is the msot recent one).
At christmastime I installed extra RAM which could be a problem but I think the problem occurs when using Google Chrome. I have tried to switch to Safari for the time being to see if that eliminates the problem but I did use Chrome at some point today.
I believe that I lasted longer without the problem while I was using Safari.
Any help reading the panic log would be appreciated!
Cheers
As I was writing this (on Safari) the screen went completely black and restarted to the grey screen
Report:
Anonymous UUID: 54E61FB9-8E93-6428-45F2-05526730A5C1
Wed Jan 15 19:34:06 2014
panic(cpu 0 caller 0xffffff800e8dc19e): Kernel trap at 0xffffff800ecb937d, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff807e9633d4, CR3: 0x000000002250d000, CR4: 0x0000000000000660
RAX: 0xffffff802f88fb78, RBX: 0x0000000000000000, RCX: 0x0000000000001400, RDX: 0x0000000000000008
RSP: 0xffffff80be9633c0, RBP: 0xffffff80be9634b0, RSI: 0x0000000000000000, RDI: 0xffffff801f13c0c0
R8: 0x0000000000000096, R9: 0xffffff802f88fb00, R10: 0x0000000000000001, R11: 0xffffff801e0a0900
R12: 0xffffff802f88fb00, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000001400
RFL: 0x0000000000010246, RIP: 0xffffff800ecb937d, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff807e9633d4, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80be963050 : 0xffffff800e822f69
0xffffff80be9630d0 : 0xffffff800e8dc19e
0xffffff80be9632a0 : 0xffffff800e8f3606
0xffffff80be9632c0 : 0xffffff800ecb937d
0xffffff80be9634b0 : 0xffffff800ecb982e
0xffffff80be9634e0 : 0xffffff7f90342cea
0xffffff80be963660 : 0xffffff7f90342a03
0xffffff80be963670 : 0xffffff7f90307cd0
0xffffff80be963680 : 0xffffff7f90307d45
0xffffff80be963690 : 0xffffff7f902e9b11
0xffffff80be9636d0 : 0xffffff7f902ec085
0xffffff80be963700 : 0xffffff7f9033cb50
0xffffff80be963780 : 0xffffff7f90324cc0
0xffffff80be9637e0 : 0xffffff7f903255ba
0xffffff80be963830 : 0xffffff7f90325aa0
0xffffff80be9638a0 : 0xffffff7f903261a8
0xffffff80be9638e0 : 0xffffff7f902f31ca
0xffffff80be963a60 : 0xffffff7f90322b20
0xffffff80be963b20 : 0xffffff7f902f1cb9
0xffffff80be963b70 : 0xffffff800eccc226
0xffffff80be963b90 : 0xffffff800eccd821
0xffffff80be963bf0 : 0xffffff800eccb28f
0xffffff80be963d40 : 0xffffff800e8b6008
0xffffff80be963e50 : 0xffffff800e826bb1
0xffffff80be963e80 : 0xffffff800e8139b5
0xffffff80be963ef0 : 0xffffff800e81e003
0xffffff80be963f70 : 0xffffff800e8c921d
0xffffff80be963fb0 : 0xffffff800e8f3e26
Kernel Extensions in backtrace:
com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f9 02e0000->0xffffff7f903aafff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8eed2000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8f334000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8f17e000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8f344000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000e600000
Kernel text base: 0xffffff800e800000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 5774181339652
last loaded kext at 789315214894: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f90cb2000, size 335872)
last unloaded kext at 352614516015: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f90cb0000, size 57344)
loaded kexts:
com.regularrateandrhythm.driver.RowmoteIREmu 1.0
com.sophos.kext.sav 9.0.53
com.splashtop.driver.SRXFrameBufferConnector 1.6
com.splashtop.driver.SRXDisplayCard 1.6
com.Cycling74.driver.Soundflower 1.6.6
com.sophos.nke.swi 9.0.53
com.logmein.driver.LogMeInSoundDriver 1.0.2
com.globaldelight.driver.BoomDevice 1.1
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.GeForceTesla 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Anonymous UUID: 54E61FB9-8E93-6428-45F2-05526730A5C1
Wed Jan 15 17:03:55 2014
panic(cpu 1 caller 0xffffff800adda9b0): "vnode_rele_ext: vp 0xffffff8026f282d0 usecount -ve : -1. v_tag = 0, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-2422.1.72/bsd/vfs/vfs_subr.c:1788
Backtrace (CPU 1), Frame : Return Address
0xffffff80158f35e0 : 0xffffff800ac22f69
0xffffff80158f3660 : 0xffffff800adda9b0
0xffffff80158f36a0 : 0xffffff7f8b1be77e
0xffffff80158f36c0 : 0xffffff7f8b1bdf70
0xffffff80158f39f0 : 0xffffff7f8b1bfeb3
0xffffff80158f3a30 : 0xffffff800afb3671
0xffffff80158f3a90 : 0xffffff800addf80d
0xffffff80158f3ae0 : 0xffffff800adf4360
0xffffff80158f3b80 : 0xffffff800ade5f15
0xffffff80158f3c30 : 0xffffff800ade67d2
0xffffff80158f3f50 : 0xffffff800b03de23
0xffffff80158f3fb0 : 0xffffff800acf3e06
Kernel Extensions in backtrace:
com.sophos.kext.sav(9.0.53)[00000000-0000-0000-0000-000000000000]@0xffffff7f8b1 bd000->0xffffff7f8b1c1fff
BSD process name corresponding to current thread: mds_stores
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000aa00000
Kernel text base: 0xffffff800ac00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 78786791674337
last loaded kext at 78774646540958: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8d102000, size 65536)
last unloaded kext at 78756353100860: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8d102000, size 57344)
loaded kexts:
com.regularrateandrhythm.driver.RowmoteIREmu 1.0
com.sophos.kext.sav 9.0.53
com.splashtop.driver.SRXFrameBufferConnector 1.6
com.splashtop.driver.SRXDisplayCard 1.6
com.Cycling74.driver.Soundflower 1.6.6
com.sophos.nke.swi 9.0.53
com.logmein.driver.LogMeInSoundDriver 1.0.2
com.globaldelight.driver.BoomDevice 1.1
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleUSBCDC 4.2.1b2
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.GeForceTesla 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:Hi kiplin1995,
Thanks for visiting Apple Support Communities.
If you have not already, I would recommend removing the additional RAM and seeing if the issue persists. See this article for more information:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
http://support.apple.com/kb/TS4636
Check internal RAM and third-party hardware
Turn off your Mac.
Reseat the Apple RAM, and remove third-party RAM and third-party internal hardware. If you do not have the Apple RAM that came with the system, reseat the third-party RAM.
Turn on your Mac.
Use your Mac for the amount of time it would usually take for a kernel panic to occur.
If the kernel panic does not occur: The third-party RAM or internal third-party hardware may need to be replaced.
If a kernel panic does occur: Bring your Mac to an Apple Store, or an Apple Authorized Service Provider for service and support. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, you can make a reservation (available in some countries only).
Best,
Jeremy
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