Your computer must be connected to the Internet in order to initially configure synchronization settings. Please ensure that you are able to connect to the Internet and try again.
I keep getting the above message when I try to configure my synchronization settings...yet I clearly have an internet connection. I downloaded the most recent Desktop Software and that did not correct the problem.
What am I missing?
Solved!
Go to Solution.
Hello 1066stump,
Welcome to the BlackBerry Support Community Forums
The following KB article may help regarding the issue you are having:
http://www.blackberry.com/btsc/KB16471
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!
Similar Messages
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i recenty got a mac and i want to dowloand note worthy frow the internet but when i want to open it it says WARINIG THIS A SOFTWARE THAT YOU ARE ABOUT TO OPEN FROM THE INTERNET me quetion is will this jail break my mac and if so how will this efect me
ace9001000 wrote:
so you mean i can get stuf like minecraft and note wothy with out it hurting my mac
You've already been told that the message you got is a standard feature of Lion, so stop worrying about it. -
How about maybe you are waiting for denim? The lack of communication is frusterating to no extent. I have been patient this far but this is getting ridiculous, you are slowly alienating an entire OS (even if it is a small portion of the market). I would actually take any answer other than "We don't know" or "look at the updates page". I know how to find the updates page.
You don't have to Wait on VZW, you can get it now.
Get Windows Phone 8.1 now legitimately! -
^^^
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I have just downloaded and installed Thunderbird on a new Windows 8 omputer. I get the message in the headline when I press the Get Mail button
What do you have for Connection security and Authentication method in Tools(or AppMenu/Options)/Account Settings/<i>accountname</i>/Server Settings? What is the POP server - does it support Kerberos/GSSAPI?
-
"Your computer must be connected to the internet to perform this operation" during sync.
My curve had this error message:
"your computer must be connected to the internet to perform this operation. Please ensure that you are able to connect to the internet and try again".
Worked fine with desktop manager 4.6...
update to 4.7 blew it up...
found an article to fix.. regedit and change hklm \ software \ reasearch in motion \ blackberry\ syncronize
change State from 1 to 0
worked fine....
till the 5.0 update ...
now it does not work again and this key does not even exist anymore.
Of course there is internet and there is no firewalling enabled or any application which would block this traffic, no proxy settings, routing issues etc....
There has to be answer to this issue.. I know I am not the only person with this issue.
Craig
Solved!
Go to Solution.Hi,
You only need to connect onve, and then you satisfy the request.
I have run into this twice, and I cannot logically explain why it occurs.
On the first install I finally connected the PC directly to the cable modem, after disabling the firewall software.
It did take about 6 hours with Kapersky to ensure it hadn't got infected. That was a friends DM 4.5
The second was was out of total frustration with version 4.7. On my network.
I , like you,have routers and firewalls in front of the cable router if I had had a packet sniffer it would have been easier to trace.
I reasoned that the PC and applications like explorer and Outlook could access the internet with out fail.
I then tracked the default IP gateway address for my PC.
In Windows click on Start, then on Run, and then type "cmd" and press Enter to open a DOS window.
- In this window type "ipconfig" and press Enter.
- The screen will display the IP options for Ethernet the submask, etc. "Default Gateway." is what you need.
- Copy the the default gateway's IP address.
I then started the Blackberry device manager and opened the Blackberry Hardware properties icon in the systray.
I was trying to see if I could find what the desktop manager was trying to access or at least what path it wanted.
I found the Blackberry Router configuration tab.Click on the bottom right "turn on user defined routes".
So basically you can provide a bypass route "static route". I entered my PC default gateway address, hit apply and OK.
I did a cold boot of the system, started the DM and it never whimpered, just hit the internet and I could access the
sync options. This worked without changing any firewall or router settings. I purposely left it all in place as that
IP gateway worked for any other program on both my PC's. (I have setup mu PC to device the home network.
After running steady for a couple of weeks, I went in and removed the bypass address. The 4.7 install has yet to miss a
beat.
Well I probably broke 87 FCC regulations, all of the RIM agreements but it worked for me.!
If I'm not here tommorow have a drin for me at the party!
I have just installed the Desktop manager 5.0 and never had the problem.
So basically it's your call !
The worst that can happen is it doesn't work and you narrow it down further, the best that happens is you get connected.
I would recommend getting a " sniffer" program. This is the one suggested by Blackberry in the KB article
(Packet capture tool (such as Wireshark®)
Let us know what you think.
Thanks,
Bifocals
Message Edited by Bifocals on 08-03-2009 07:15 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
Unable to verify update iOS 7.0.2 failed verification because you are no longer connected to Internet
I still haven't seen a solution to the problem "unable to verify update iOS 7.0.2 failed verification because you are no longer connected to internet"
I did not have my iPhone plugged in to power during download, had plenty of power.
Download burped once and restarted download.
I got to the Verification step and it failed multiple times.
I plugged in power, I turned off iPhone and restarted.
I tried to do the download again and it goes to the Verify step
and get the same error message.
I do not have an Apple PC, but, have a Windows 8 PC.
WIll iTunes help better manage the update?
rdmayo -
Unable to connect to ITunes message reads Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start services
Try removing and reinstalling Aple Mobile Device Service.
How to restart the Apple Mobile Device Service (AMDS) on Windows
Remove and reinstall iTunes and AMDS
If the issue continues after restarting AMDS, then you'll need to remove and reinstall AMDS and iTunes.
Completely uninstall AMDS, iTunes, and all Apple software. Click the appropriate links below for steps:
Windows XP
Windows Vista or Windows 7
Restart the computer.
Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes. Installing iTunes will also install AMDS.
Restart the computer.
Start iTunes and connect the device. It should be recognized properly in Windows.
If that doesn't do it, take a look at the security software on your computer. Use this as a guide -> iTunes: Troubleshooting security software issues -
I just connected my iPod after opening iTunes to make a playlist and repeatedly have gotten the message that 'iTunes has detected an iPod that might be corrupted." I can either disconnect and try again, which I've done multiple times to no avail, or restore. I don't want to lose the dozens of playlists, so do I have any options that anyone knows of?
Thank you.What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
Identity Restriction Not subscribed please turn off the feature and try again
Hi, I have BB Curve 9300 and I am getting this error since I landed in mumbai. This is preventing me to make calls.
Hi and Welcome to the Community!
Having no idea where you came "from", we can only guess that you are presently roaming on a different carrier and/or have shifted from your home carrier SIM to a local one in Mumbai. As such, the message is likely quite clear...you have configured, in the settings for your phone app, identity restriction, but it is not supported by the carrier you are presently operating on. You need to go into the phone app settings and turn it off.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I am receiving event ID 5189 on Server 2008 R2, IIS 7.5. I experience this error across a number of servers, each of which is running only the default web site, but have 600+ applications running on the default web site. Each application
has its own application pool. My point is, the applicationhost.config is rather large.
I have seen a number of posts on this error message, but my issue itself seems to differ somewhat. I am aware of a similar post: http://social.technet.microsoft.com/Forums/en-US/3128ee93-1319-4cc2-9257-003512caf476/event-id-5189-microsoftwindowswas?forum=exchangesvrgeneral
which points to KB http://technet.microsoft.com/en-us/library/cc734988%28v=ws.10%29.aspx
However, in my case, it doesn't seem that the extreme measures for this resolution are required. The error usually indicates a corrupted applicationhost.config that must be manually fixed, or otherwise the WAS service needs to be restarted, or the
server itself, etc.
In my case, the issue can usually be fixed by an application pool recycle, or at worst a stop/start. I have an application which is sensitive to recycles, and so we do not have periodic recycle events configured for this application, which is the bulk
of the applications on the servers. It seems to me that this issue is usually caused by the application being in use when there is an applicationhost.config change.
For instance, we have one application that we deploy using msdeploy. We found that when we ran an installation for this application via msdeploy, we were receiving this event, and we would subsequently get 500 errors in the application (sometimes the
application pool corresponds to that which is identified in the event log, sometimes it doesn't). It seems like applications that were being hit at the time the applicationhost.config was modified by msdeploy were affected. In an attempt
to correct this, we moved from msdeploy to a batch file containing appcmd commands. This also did not resolve the issue.
I have another application which is installed using PowerShell commandlets. We started to notice that this script also caused the issue to occur on occasion. As I continued to identify different processes that resulted in the same issue, I came
to the conclusion that this is likely due to any change in the applicationhost.config. I assume the issue is that the applicationhost.config is modified during a read operation to the file by the application pool, or WAS service, and that the recycle
event, which corrects the issue, forces a re-read of the applicationhost.config, resolving the bad-read issue.
Has anyone else experienced this, or do you have any recommendations? My current work-around is to not install any applications during peak hours, and performing an IISRESET after installs are completed, to ensure application stability.
Message : The Windows Process Activation Service failed to generate an application pool config file for application pool 'myAppPool'. The error type is '7'. To resolve this issue,
please ensure that the applicationhost.config file is correct and recommit the last configuration changes made. The data field contains the error number.
Id : 5189
Version : 0
Qualifiers : 49152
Level : 2
Task : 0
Opcode : 0
Keywords : 36028797018963968
RecordId : 324108
ProviderName : Microsoft-Windows-WAS
ProviderId : 524b5d04-133c-4a62-8362-64e8edb9ce40
LogName : System
ProcessId : 0
ThreadId : 0
MachineName : MyComputer
TimeCreated : 3/3/2014 9:03:24 PM
ContainerLog : system
MatchedQueryIds : {}
Bookmark : System.Diagnostics.Eventing.Reader.EventBookmark
LevelDisplayName : Error
KeywordsDisplayNames : {Classic}
Properties : {System.Diagnostics.Eventing.Reader.EventProperty, System.Diagnostics.Eventing.Reader.EventProperty, System.Diagnostics.Eventing.Reader.EventProperty}As an update to this issue, after doing some research, it appears the behavior is related to a new feature in IIS7 called Application Pool Isolation (http://technet.microsoft.com/en-us/library/dd163536.aspx).
This new feature prevents cross-application spillage by isolating the configuration for each application pool in IIS. So in reality, an application pool never actually reads the applicationhost.config - that is just a master file, and each time it
is update, it triggers a change to the individual application pool configuration files, located in C:\inetpub\temp\apppools.
We did try setting Advanced Settings > Disable Recycling for Configuration Change to true, but after an IIS reset we were still able to reproduce the issue - worse actually, because in our test program, which continually hits the web
service, and also continually makes apphost.config changes, when the two events collide, the 500.19 issue precipitates; but after an additional change to the apphost.config, it seems that the additional changes will actually correct the issue (seemingly forcing
another recycle, which is also how we resolve the issue manually); after making this setting adjustment, once the 500.19 issue precipitates, additional changes to the apphost.config does not correct the problem, only a manual recycle corrects it. This
is the recycling.disallowRotationOnConfigChange property of the app pool. We also set the setting for recycling.disallowOverlappingRotation to True as well, with the same result.
We ARE able to prevent this issue by setting the C:\inetpub\temp\apppools\myapppool\myapppool.config to read-only, but for obvious reasons, this is not a desired work-around.
It seems like what is happening is that any change to the ApplicationHost.config is resulting in each of the C:\inetpub\temp\apppools temp application pool config files being updated as well, in addition to triggering an application pool recycle. It
seems to me the desired behavior would be that these files are only updated if the applicationhost.config changes are specific to that application pool - but that doesn't seem to be the behavior.
After turning on failed request tracing, I was able to narrow the error down more:
ModuleName
AnonymousAuthenticationModule
Notification
2
HttpStatus
500
HttpReason
Internal Server Error
HttpSubStatus
19
ErrorCode
2147942413
ConfigExceptionInfo
\\?\C:\inetpub\application\application\web.config ( 9) :Failed to decrypt attribute 'password'
Notification
AUTHENTICATE_REQUEST
ErrorCode
The data is invalid. (0x8007000d)
This seems to be pretty static. Trying to look into possible causes of this issue. -
You are not authorized to change the sales employee
Hi everyone ,
when I add an new bussiness partner not with the default sales employee ,I can't finish adding except loging on the system using manager or superuser before. the system tells that "You are not authorized to change the sales employee". This problem had been raised by someone else already,But It still confused me .I have explored the problem in b1 system and has got these results like following:
first ,there are three places where we can set default Salse mployee.
Path1 Administation/Setup/General/Sales Employees
or Path2 Human Resources/Employee Master Data/Sales Employee
or Path3 Administation/Setup/General/Users/Defaults/New/Defaults/Sales Employee
If you add a new BP , the default Sales Employee will get the value from Path3 .
If it is empty from Path3 ,it will get the value from Path2.
If it is also empty from Path2,then it will get the value from Path1.
There is Only one conditon that In Employee Master Data ,the employee is related with User and Sales Employee.
My question is that since I connected employee with User I can't change the sales employee when adding a new BP.
Another question is that since I connnected sales employee(Mike) with employee(Jone) I can't select the sales employee (Mike) as a sales employee when adding a new BP using other user loging on the system.
There Is no problem if I connect no employee with User.But If I do so ,How Can I do the Data Ownership Authorization.
Edited by: Li Mishan on Apr 17, 2008 9:40 AM
Edited by: Susanne Klemm on May 7, 2008 2:00 PM
Edited by: Philip Eller on May 21, 2008 9:02 AMI forget to say that I had already give the user all Authorizations.I have copy the authorization from manager.
One thing I am sure that :
If you connet the sales employee with one employee,that means that sales employee can be only used by the user connected to the employee at the same time.others can't use it.
If you connet the user with employee,that means ,when log on the system with the user,you can only use the sales employee that you connected with employee at the same time.you can't use others
Edited by: Li Mishan on Apr 17, 2008 10:55 AM -
Why is Adobe website refusing to validate my Adobe Acrobat package ? The error messages says: "Your computer seems to be offline. An Internet connection is required . Please connect to the internet and try again". My computer is already online. it says this each time I try to validate my package.
Hi justuser,
Please try the steps mentioned in the 'Troubleshoot connectivity issues' section of the KB: Sign in, activation, or connection errors | CS5.5 and later
Regards,
Rave -
iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Serial Number (system): C0*******F8V
Sudden Motion Sensor:
State: Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product: 6 Series Chipset
Link Speed: 6 Gigabit
Negotiated Link Speed: 6 Gigabit
Description: AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity: 512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision: 040H
Serial Number: 0000000012330912E75A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Solid State
TRIM Support: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
disk0s2:
Capacity: 511.25 GB (511,250,432,000 bytes)
BSD Name: disk0s2
Content: Apple_CoreStorage
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
Volume UUID: 600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
have also tried to reinstall older version of firefox and get same message
i have been trying to figure out how to fix this same issue as well for the past 2 hours or so. it is very upsetting that you can't even uninstall it try to redo it all or just use the old version. everything seemed to be ok untill i got to the set up part of the process that is when i kept getting the same message: ''your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and to no avail. please help. i really enjoyed my firefox/mozilla. now i can't even use it i have to go back to internet explorer for now...........
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