"Your device encountere​d a problem with this applicatio​n's server" message

Haven't been receiving e-mails most of today. Went to e-mail settings to check on what was up and received the above message. Sent an e-mail from my BB to myself and haven't gotten it yet, although my BB says it sent. I've tried alt-caps-del reboot and battery pull. Same problem. Internet browser works fine. I haven't installed or deleted any apps or anything. Any ideas what's wrong?
Blackberry Tour 9630 on US Cellular
OS v 5.0.0.484 (Platform 4.2.0.214)
U.S. Cellular Tour 9630 running v5.0.0.484 (Platform 4.2.0.214)
Solved!
Go to Solution.

There has been a spotty email delay across North America this afternoon and tonight, covering several carriers (Verzion, Sprint, ATT, etc). RIM says fixes are in the works, but it could last a few more hours.
http://twitter.com/BlackBerryHelp
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Email settings problem - your device encountered a problem with this application's server

    Hi, 
    I'm getting the following message 
    "your device encountered a problem with this application's server" when I try to add an email in Email settings. This problem is occurring since 15-NOV-2010. I'm using O2 service provider. i've called them and reported this problem. O2 service provider did all possible troubleshooting and they adviced everything is ok on their side. They don't know why am I getting this message. 
    This is really frustrating and not able to add an email or edit my existing email settings. I did reboot my handheld more than 10 times but no luck. Please can anyone help me to sort this problem out. PLEASE HELP
    Regards,
    Vimal

    Hello there,
    I am having the same problem since last 2 days. I have a BB curve 8900 with O2. I called them up today morning. They said that the problem is at their end and some of the customers are getting affected. Luckly, I still can access the setup using webclient.
    Hopefuly they will resolve this issue soon.
    Cheers,
    G

  • I am trying to upload itunes 10.5, but get a message "There is a problem with this Window Installer Pkg. A program required for this install to complete could not be run.  Contact your support personnel or package vendor".  What is it I need to do?

    I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package.  A program required for this install to complete could not be run.  Contact your support personanal or package vendor."  If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now?  What is my "package vendor"? And what is it I need to do to fix this?  The message is unclear.  Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load.  Now I have no itunes on my computer and unable to sync my iphone.  Help!
    Thanks - Rick

    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

  • ITunes 10.5 Upgrade fails to Install. The Error Message is: "There is a Problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

    When Upgrading on my laptop from iTunes 10.2.11 to 10.5.0 the message I get is: "There is a problem with this Windows Installer Package.  Aprogram run as part of the setup did not finish as expected. Contact your support personnel or pacakge vendor.

    After reading all these posts, one by one did not resolve my problem until I got the very end.  Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
    1. Stand alone upgrade to the latest Quicktime version
    2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
    iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
    Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
    Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
    Great work everyone who contributed!  Thank you very much!

  • When I try to install iTunes 10.5, it says, "There is a problem with this Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."  I have Windows XP and I need help.

    5, it says, "There is a problem with this Windows Installer package.  A program run as part of the setup did not finish as expected.  Contact your support personnel or package vendor."  I have Windows XP and I need help.

    After reading all these posts, one by one did not resolve my problem until I got the very end.  Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
    1. Stand alone upgrade to the latest Quicktime version
    2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
    iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
    Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
    Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
    Great work everyone who contributed!  Thank you very much!

  • I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this windows package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

    I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!

    a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
    also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
    (i'm not on windows, so i can't test...)
    good luck!
    j.
    Correct Answer by Peter Lepere  on Oct 14, 2011 3:07 AM
    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

  • Error when downloading itunes 10.5 that says Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package ven

    Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
    Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Any Ideas of how to solve this one?

    After reading all these posts, one by one did not resolve my problem until I got the very end.  Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
    1. Stand alone upgrade to the latest Quicktime version
    2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
    iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
    Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
    Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
    Great work everyone who contributed!  Thank you very much!

  • When installing itunes 10 uding windows xp I get the following error: "There is a problem with this Windows Installerpackage. A program run as part of the setup did not finish as expected. Contact your sipport personnel or package vendor." - any ideas?

    When downloading itunes 10 in windows xp, I get the following error "There is a problem with this Windoes Installer package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or package vendor." - any ideas on how to proceed?

    using MSICUU2.exe didn't help me.  But,  the new replacement app did:
      http://support.microsoft.com/mats/Program_Install_and_Uninstall
    I fixed my problem like this:
    Here's the deal - 
    1.  can you install itunes via the APPLE SOFTWARE updater?
    I couldn't  so I downloaded ITUNES and tried to install it that way.   Hence  I got the same error hang as you.  Nothing worked,  (Multiple attempts at uninstall reinstall,  stopping of Services,  Reg cleaners  etc..)
    2.  If answer is NO to #1 you must fixe the APPLE SOFTWARE UPDATE Program. 
    OK  so I couldn't find a Download for this.   But:  if you have WINRAR,  open the ITUNES.EXE and extract the APPLESOFTWAREUPDATE.MSI file.  Execute the APPLESOFTWAREUPDATE.MSI separately.   And you will not be able to install it and have a similar issue as per your Itunes install.   This of course leads you to believe that the Itunes.exe  install is also installing all of these components including the applesoftwareupdate silently.   It must BOMB at that portion of the install and you are done. 
    3.  Your goal now is to get the applesoftwareupdate installed.   How do you do this.  Well -  here is what I did.
      a.  downloaded and RUN a PC  Installer FIX it tool from Microsoft.  This is a replacement for the older MSI fixer they used to use.
      http://support.microsoft.com/mats/Program_Install_and_Uninstall
    b. It will list programs to attempt to fix.
      choose  AppleSoftwareUpdate.msi
    c. Once it is done,  then reinstall apple program updater using
    AppleSoftwareUpdate.msi
    Finally it should install since the Microsoft tool appraently fixed corrupted installation files in your registry for this application.
    (Please note:  that I also disabled any apple related services such as BONJOUR or IPOD DEvice RUN:  services.msc to get there -  although this man not be necesarry.)
    Hence Launch this APPLE UPDATE SOFTWARE (Click the ICON in your Start menu)  it should list ITUNES
    select ITUNES from here and it will update.
    KEY HERE is to ONLY UPDATE APPLE Stuff via the APPLE SOFTWARE UPDATE program.  If that program is not working fix it.  Then Bingo.
    I am sorry to see folks having this problem for weeks.  
    APPLE,   Spread the word.  PC's can get corruption in the registry on your product should the update be stopped or computer shut off during an update.  etc...   Please improve your software updater program to check for invalid registry upon launching the app.  This will prevent people thinking it is an APPLE issue.  It appears to be a problem on your PC's registry settings for the APPLE Software update.
    Bruno Ricci

  • WHen trying to install itunes the following error appears. There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package provided. Any help?

    When trying to install itunes the following appears. There is a problem with this windows installer package. A program for this install to complete could not be run. Contact your support personnel or package vendor. Any help?

    a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
    also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
    (i'm not on windows, so i can't test...)
    good luck!
    j.
    Correct Answer by Peter Lepere  on Oct 14, 2011 3:07 AM
    Hi Rick,
    by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
    Success,
    Peter

  • Hello. I try instal iTunes 10.5.0.142. Wehn I try I see this ,, There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Concat your support personnel or package vendor." What I have to do ?

    Hello. I try instal iTunes 10.5.0.142. Wehn I try I see this ,, There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Concat your support personnel or package vendor." What I have to do ?

    Hi
    You will need to uninstall all traces of previous iTunes installations any all associated items such as bonjour, mobile device thingy, apple software updated etc.
    Bonjour and iTunes can be uninstalled using the windows program uninstalled but for everything else best to use a separate installer program that also checks the registry for associated components as you will need to remove these too.
    Once you have removed all tracesofeverything apple related ( doesn't seem to matter about QuickTime) you can try to reinstall iTunes 10.5 and hopefully it should install without any problems. I had the same problem as you and once I did all this every went through fine, seems that there is something in the old versions, the software updated part I think which seems to be blocking certain items in the latest version.
    Good luck

  • I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

    I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

    Hey madnest,
    Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Issues installing iTunes or QuickTime for Windows
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    Yes, I had found a similar solution also.  I'm running XP Pro, SP3.  I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair.  Then run the 10.5 exe.
    While the programme updated from version 8 of iTunes, my new iTunes is now a mess.  Not all of my music was in the same folder previously but it all showed up on iTunes.  Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing.  I haven't begun to work on that.

  • I'm not able to download Itunes.  I keep getting this Apple Software Update message that states "There is a problem with this Windows installer package.  A program required for this install to complete could not be run.  Contact your package vendor"

    Not able to access Itunes store anymore.  Just quit working for no reason.  I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package.  A program required for this install to complete could not be run.  Contact your support personnel or package vendor".  Not sure what this message means.  Am I suppose to contact Apple ?  What is meant by package vendor ?

    Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm.  So will have to wait

  • Error message on window 7 for install iTune and iCloud!!!"There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."

    Hi,
    I just try to install the setup download from apple website for iTune and iCloud.
    During the installation, there was error message prompt out "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
    I am using Window 7 32 bit. I have try several time for install, but the result is getting same error message.
    Anyone can help on this??????
    Thanks.
    Justin

    I have also tried extracting the individual components to the temp file and attempting to install them individually despite being unable to remove the previous install of Apple Software Updater.  The outcome, both Apple Software Updater and itunes encountered the same error message during the install process.

  • I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

    I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

    I am experiencing the exact same issue during the installtion process for iTunes 10.5.
    I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
    I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

Maybe you are looking for