Your help page doesn't work

Hi,
I got this message when I try to get skype number from Germany. We will use another skype account but now would like to get/use money we paid for the skype number we never got.
Skype Number unavailable
Unfortunately, our partner in Germany was unable to provide a Skype Number and your application has been unsuccessful.
There are several reasons why your application was unsuccessful:
1. There was an error in your application (if you think this was the case please update your details and reapply).
2. Our partner was unable to allocate a Skype Number in this instance.
We apologize for any inconvenience caused. To request a refund for this application please visit Skype Support.
Learn how to request a refund.
View your order details
unfortunately, your pages doesn't work, I couldn't make it by my self. Could you please help me with this issue. I just need skype credit which can be relocated to another skype account.
thank you,
Dragan

On which page is this?
Is that one of the snippets on the about:home page?
Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.

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