Your information could not be saved at this time even when its over 13.?

help me

I'm experiencing the very same thing. I assumed that the site was down, but it looks like there are multitudes of complaints about this. What's up Apple? I can't seem to find an answer to this online... Thanks!

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Your information could not be saved at this time

I'm on the Edit Apple ID Details page of the App Store and it won't let me proceed. All it says is "your information could not be saved at this time".
What a useless error message. How can I get past this?

I'm experiencing the very same thing. I assumed that the site was down, but it looks like there are multitudes of complaints about this. What's up Apple? I can't seem to find an answer to this online... Thanks!

I made my sister an account, but every time i try logging in for her, it says "Your information could not be saved at this time." Help?

It kept saying that I needed to varify my account, so i went to that page. Then i put her birthdate, real and one to make her 13, but it keeps saying the same thing!!!
Anybody got anything? she has itunes cards, but cant use them because of this!!!

Yes when when another user asks the same question as a previous user. If you have not noticed, the majority of the questions are the same but from other users.,
Lester1234 wrote:
Do You Just Copy Your Same Anwsers From Your Other Posts?!

I created an allowance for my daughter but can't get past the edit Apple ID details. I get Your information could not be saved at this time.

I had to create an account for her because she is underage but I can't get past the edit Apple ID details page. I have confirmed the email address and was able to set up some of the services on the iPod but can't finish setting up the account.

I'm experiencing the very same thing. I assumed that the site was down, but it looks like there are multitudes of complaints about this. What's up Apple? I can't seem to find an answer to this online... Thanks!

I cannot reset my photostream, when I do so, I get an error message that says, " Your Photostream could not be reset at this time due to a server error" Any ideas?

I cannont reset my photostream, when I attempt to do so I get an error message that says, " Your Photostream could not be reset at this time due to server error" Any Ideas?

Been like this for a couple of days. Is this something that happens from time to time?

"your photostream could not be reset at this time due to a server error, try again later"

Is anyone else having this issue. As according to Apple system status all icloud services are online & working. It has been like this for a number of days & is the same when i try and reset photostream in safari on my iMac & Firefox on my work's PC.
Anyone know of a way of fixing it?

Its now miraculously fixed itself after 8 days of not working.
Another Apple mystery.

Error message "The document could not be saved. This file is already open" when trying to complete an electronic signature.

Running Adobe Acrobat Professional 10.1.0. I cannot upgrade to newer version because several applications were already tested on this version.
When trying to complete an electronic signature, my users receive the error message ""The document could not be saved. This file is already open". When they close and open the file again to try to sign again they find a corrupted electronic signature. Instead of a clean signature with the box colored in light blue they see their signature with the embedeed message Click Here to Verify & Sign with the box colored in grey.
We turned off antivirus in the Sharefolder where the forms are stored and nothing. We turned off the antivirus on the client and nothing. We stored the files in another server and nothing. One workaround is saving the file in the desktop, signing it, and then back to the Sharefolder. Another is saving the file with a different file name.
I've searched and the only similar thing was caused by the Windows Preview Pane. See Information Transmogrification: Adobe Acrobat saving a file does not work, displays “File may be read-only”. No luck with this one too.
Is definitively an intermittent problem. The users that experience the problem experience it intermittently.
This started to happen when we move our computers to Windows 7.
Any ideas?

Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin

HT1766 what happens if i receive a pop up saying: Itunes could not back up the iphone bacuase the backup could not be saved on this computer. what should I do?

what happens if i receive a pop up saying: Itunes could not back up the iphone bacuase the backup could not be saved on this computer. what should I do?

Hi Suphia,
Thanks for visiting Apple Support Communities.
If iTunes isn't able to back up your iPhone, the steps in this article can help:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Best Regards,
Jeremy

ITunes could not restore the iPhone because the backup could not be saved on this computer

Dears,
Today I planned to update my iPhone 4 to iOS7.
After update while my iPhone was connected to the computer, it didn't work and iTunes asked me to restore my iPhone before I can use it.
Well, I had to click Ok and iPhone was restore to factory settings and removed everything.
Now I went to iTunes again to restore the entire backup I created eariler for the photos, videos, contacts and everything 20+GB.
The iTunes starts the restore process but stoppes in the middle of the progress and gives the error:
iTunes could not restore the iPhone"My iPhone Name" because the backup could not be saved on this computer.
I tried 3 times but no avail.
If my C: drive is almost full and it might be the issue, can I move my backup files to another location D: drive for example and restore them to my iPhone?
Please help me.
Thank you.

I get the same issue w/ an iPad that I just updated to the latest iOS. I made the backup before upgrading the iOS. Now when i try to restore that backup made 35 min or so ago, I get this error. Help!

The document could not be saved. This file is already open.

This problem recently developed.with several versions of Acrobat Reader 9.x installed. The full version of Acrobat is not installed.
Users used to be able to open an editable .pdf file in IE, edit it and save it. Some users can no longer do this. The are getting
the error message "The document could not be savedl. This file is already open. Users who are able to save from within a browser, are actually
using Acrobat Reader, which opens when opening the .pdf file from within the browser. Everyone can open Acrobat Reader V 9.x, edit an editable .pdf file and save it. It is just when the .pdf file is opened from a browser application, and the reader is not also launched. Help! This just started happening.
Thanks,
Sandy

Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin

HT201210 I can't update my IPAD2 to IOS 6, it fails and I get a message "could not backup the IPAD because the backup could not be saved to this computer--I have tried different computers? Please, anyone have this same issue and figured out a fix? Thank

I can't update my IPAD2 to IOS6. I've tried through ITUNEs. I get a message after IOS6 is downloaded and extracted, to the effect of "could not backup the IPAD2 because the backup could not be saved to this computer." I've tried directly from the IPAD, and by connecting through ITUNES to two separate computgers. Can anyone help? Thank you.

However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Getting error The user could not be registered at this time due to an internal error in R11

We created new Organization (that had alpha numeric value e.g. 7777A) using Customer Online to be used in iStore i11 version.
The user account and password was also created for the organization. When we tried to login to istore the first time the registration screen (jtftmplh.jsp) was displayed. After filling the needed information and submitting we get the error:
"The user could not be registered at this time due to an internal error Please contact the system administrator if this problem persists.
Note to System Administrators: View source for more information about this error."
But if we created new Organization with numbers only e.g. 7777 we don't have the issue. Yet we already have large number of organization with alpha numeric and they work fine. (believe they were pragmatically loaded).
The profiles "HZ: Generate Party Number" and "HZ: Generate Party Site Number" are set to Yes.
==> Here is the error in the page source:
Message: The user could not be registered at this time due to an internal error
Please contact the system administrator if this problem persists.
Note to System Administrators: View source for more information about this error.
Stack:
oracle.apps.jtf.base.resources.FrameworkException: The user could not be registered at this time due to an internal error
Please contact the system administrator if this problem persists.
Note to System Administrators: View source for more information about this error.
    at oracle.apps.jtf.um.template.TmplUtils.action(TmplUtils.java:406)
    at _oa__html._jtftmplh._jspService(_jtftmplh.java:3961)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java)
    at oracle.jsp.JspServlet.internalService(JspServlet.java)
    at oracle.jsp.JspServlet.service(JspServlet.java)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
    at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java)
    at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java)
    at _oa__html._jtftmplh._jspService(_jtftmplh.java:3870)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java)
    at oracle.jsp.JspServlet.internalService(JspServlet.java)
    at oracle.jsp.JspServlet.service(JspServlet.java)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
    at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java)
    at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java)
    at _oa__html._jtftmplh._jspService(_jtftmplh.java:2342)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java)
    at oracle.jsp.JspServlet.internalService(JspServlet.java)
    at oracle.jsp.JspServlet.service(JspServlet.java)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
    at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java)
    at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java)
    at _oa__html._ibeCRgpBusinessCreate._jspService(_ibeCRgpBusinessCreate.java:1467)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java)
    at oracle.jsp.JspServlet.internalService(JspServlet.java)
    at oracle.jsp.JspServlet.service(JspServlet.java)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
    at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
    at org.apache.jserv.JServConnection.run(JServConnection.java:294)
    at java.lang.Thread.run(Thread.java:680)
Caused by: oracle.apps.jtf.base.resources.FrameworkException: IBE_ERR_UM_REG_USER
    at oracle.apps.ibe.um.RegisterBusiness.handle(RegisterBusiness.java:1157)
    at oracle.apps.jtf.um.template.TmplUtils.action(TmplUtils.java:379)
    ... 37 more
Caused by: oracle.apps.jtf.base.resources.FrameworkException
    at oracle.apps.jtf.base.resources.FrameworkException.convertException(FrameworkException.java:607)
    at oracle.apps.jtf.base.resources.FrameworkException.addException(FrameworkException.java:585)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:66)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:88)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:202)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:218)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:249)
    ... 39 more
The error message is not helpful and not clear of the error. How can we register users with alpha-numeric value (if that is the issue?).
Thanks for your assistance.

Been like this for a couple of days. Is this something that happens from time to time?

"Unable to download App. App could not be downloaded at this time"

On my registered iPad, the "free" iPhoto and iMovies are listed in my purchased Apps but when I try to download them it says "Unable to download App. App could not be downloaded at this time" I tried rebooting and logging out of the App Store and back in. No luck

Hi Dellie909,
Welcome to the Support Communities!
The articles below may be able to help you with this.
About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913
iPhoto, iMovie, Pages, Numbers, and Keynote are free on the App Store for qualifying iOS 7 compatible devices activated or purchased after September 1, 2013.
The first time you launch the App Store in iOS 7 on your qualifying new or factory refurbished iOS device, you will be offered iPhoto, iMovie, Pages, Numbers, and Keynote for free in addition to other free software from Apple. When you tap Download All and sign in with your Apple ID, the apps will download to your device and appear in your store account. If you tap Not Now when you see the offer, you can search for the apps in the store and download them one at a time for free.
Note: If you aren't connected to WiFi when you accept the apps, any apps larger than 100MB will download when you have a WiFi connection.
If your new qualifying device came with iOS 6 installed, you will be offered the apps after you update to iOS 7.
If you already purchased and downloaded all the apps, they won't be available for free. You will, however, be eligible to download the updated versions.
If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ....
Happy Holidays!
- Judy

A connection could not be established at this time

I've been trying for the last three days to order some prints --- (which I've done MANY times in the past).
Aperture appears to be uploading everything but ultimately stops and tells me "A connection could not be established at this time"
I'm fully connected (proof, you're reading this message!) and so I have no idea what's wrong.
Can't find anyone at Apple to call for help.
Any ideas?

I just had this same problem. I have spent the last 7 days working on my print order. I am running Aperture 3.3.1. There are a lot of people out there that have had this same issue. This is what I was able to determine while on the phone with Apple Print Service Support.
(1) Check the number of images you have selected for your order. I had an order with 152 images (almost 300 prints) and it failed to order. I had broken that order into another order with 101 images and it was successful. I had another order with only 74 images and it was successfull. In both success cases I had more than 152 prints made. The first was 154 and the second 165 prints. So it is not the number of prints, but the number of images.
(2) Wifi. I was informed that some people have problems with WIFI connections. I was on a hard line, or ethernet connection. So this was not my issue. I thought I would mention it because it was discussed.
(3) Close all other applications. This might help to free up resources on the computer and make the process go a little smoother.
(4) Check the Activity window. Go to Window>>Show Activity. This will open the Activity windows. If your order is not displayed in there with a status of Uploading, then the order never left the computer. This was the real issue I was having. I got this error after the order preperation was completed. I was never able to press the done button because of the error. The error also caused the upload to cancel. It is very frustrating because there were no places in Aperture to determine more regarding the error, or the status of the last order submission. Would be nice if the Activity windows showed that order as failed.
(5) Size and mixed orders. I noticed (in my second 74 image order) that with mixed order sizes it takes a lot longer to process. I had several 8x10 and 5x7 prints. As well as 4x6 and wallet images. This complex order of print sizes caused the smaller image count order to take a lot longer to go from start to finish. It would appear the 8x10s may have contributed to that because of their size.
(6) Hate to bring this up. It is not really related to the problem, but make sure you crop your images to the correct aspect ratio before ordering. I did not have this problem, but have made that mistake in the past. You cannot select an image that is formated for 4x6, print it as a 5x7 and expect it to come out normal and perfect. Crop them first. This creates another problem. The order application, tool, window (what ever it is called) does not provide indications of what the image is being displayed. Another words I have the same image as a 4x6 and 8x10. I rename the image to duplicates to have the aspect ratio in the name. However, in the order tool there is no way to view the file name. You can have two images that look very similar (5x7 and 8x10 for example) and not be able to determine which is the correct aspect ratio for the print selection. To work around this problem I had to print a contact sheet of those images as a pdf and then have it open while I entered my order. When I ran into this situation I would compare the order window image to the contact sheet and figure out a good guess for the image. At least it is better than not being able to see anything.
Hope all this helps. Hopefully something will help you get your order done. I think that both (1) and (6) are software defects in Aperture. I think that Apple should fix those issues. That does not mean that they will be investigated, but I believe this problem you are experiencing, and I did too, is a software defect.
Best Regards,
Chris

The file could not be saved in folder "Time Machine Backups"

I've tried to setup TM with several external drives (USB and Firewire) and I get the same results... the file "xxx" could not be saved in folder "Time Machine Backups". Any ideas?

Hi, and welcome to the forums.
If that's exactly what the message says, it's a new one. If it's actually "An error occurred while copying files to the backup volume" or "Aborting backup because indexing a file failed," see #C3 in Time Machine - Troubleshooting (or use the link in *User Tips* at the top of this forum).
If not, see #A1 there for a handy widget that shows the backup messages from your logs. Download and install it, then copy and post all the messages for one backup attempt here.

Your information could not be saved at this time even when its over 13.?

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