Your installation encountered errors. Installer failed to initialize. (CS5.5 upgrade)

I am trying to install CS5.5 on an HP laptop running Windows 7. It is an upgrade version. I had it installed once, but InDesign did not function fully (could not access any tools or choose any of my paragraph style definitions). So I uninstalled and tried again. Now I can't get past the "Finish" window that reads as follows:
Installation Status
Your installation encountered errors
Please try restarting your system and installing again
Installer failed to initialize
Contact Customer Support for further assistance
<Click> DONE
First let me say that contacting "Customer Support" is ineffectual. They will tell you that it is a tech problem and to contact Technical Support.
Before I began getting this message over and over, upon installation, I would be told that the resolution of my monitor did not meet minimum requirements and needed to be set to at least 1024 x 768. My monitor was set to 1600 x 900.
How can I get CS5.5 Design Premium to install on my laptop? TYSM (in advance) for any help.

CyberAmazon54 I would recommend reviewing the installation logs for the Creative Suite 5.5 software you are trying to install.  You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  You are welcome to post any specific errors you discover to this discussion.

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