"your iPhone contains diagnostic which might help improve apples product"??

I was trying to sync my phone this morning and I freaked out for no reason when it pops a message on iTunes asking if I wanted to send information to apple that my iPhone contained diagnostic? um I still dont know what it means.
has anyone ever encountered the same thing? am I supposed to worry about this?

No need to worry. An application has probably crashed on your iPhone (maybe you didn't even notice it), and now iTunes wants to send information about the crash to Apple so they can improve the code.
It's essentially the same message you get when an application crashes in Mac OS X.

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Cannot turn off diagnostic question "Your iphone contains diagnostic..."

"Your iphone contains diagnostic information that may help Apple..."
So I click "Don't ask me again"
And then Don't Send
But EVERY time I sync, I get the same message!!! How do you turn this imp off?

Hi,
Are you trying to update or restore the iPhone or are you just syncing it?
Try right-clicking the iPhone(on the left side of iTunes under Devices)> choose Reset Warnings.
Do you still see the message when syncing the iPhone?
If you haven't already, update to the latest version of iTunes and iPhone software.
This article: http://support.apple.com/kb/HT1414 provides more details about updating and restoring the iPhone.
You can update the Apple applications on your Mac by clicking the Apple(top left corner of the screen)> Software Update.
-Jason

I have updated my iPhone 4s to iOS7 but when i connect it to itunes on my PC it give me a msg to restore your iPhone in summary tab, Please help m using win 7 and updated itunes.

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What is showing on the screen of the iPhone?
Does iTunes say the iPhone is in recovery mode?

Hi! I'd like to ask how to erase all content and settings if your iphone was stolen? Please help.

Hi! I'd like to ask how to erase all content and settings if your iphone was stolen? Please help.

Were you signed in to iCloud?
Did you have Find My iPhone enabled in the iCloud settings?
If so sign in to iCloud.com > Find My iPhone > Devices & select your iPhone
Otherwise, you are out of luck.

"Help improve Adobe products" window crashes Photoshop CS6

Most od the times when I try to open a Photoshop CS6 file (MacBook Pro Retina, Mac OS 10.8.3) and the "Help improve Adobe products" window shows up, no matter if I press the "Do not participate" or "participate" button, the program opens but all tghe menu items appear in gray or the program crashes

Same problem here, can no longer use Photoshop. Have never installed MacKeeper or MacCleaner which are named as culprits in other threads.
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Anyone else get a "Your phone contains diagnostic information" message?

I was just syncing over a few apps I just downloaded and got this message. It send something about containing diagnostic information and asked if I wanted to send it to Apple. I was just curious if any others have had this happen.
Also, the only problems at all I've had with the phone are when I am installing an app and I'm doing other things, it will turn off the phone and it takes a few restarts to get it working again. Again, I was just curious.

Yes I get this prompt on occasion, which I send to Apple.
Sending this diagnostic info to Apple certainly can't hurt, and hopefully it will be used for improvements.

Keep getting "Your phone contains diagnostic information" prompt

When I sync my iphone 3G I keep getting the "Do you want to send diagnostic information to Apple" prompt even though I keep checking the "Do not ask me this again" box each time.
Is anyone else experiencing this? Any way to disable this prompt? Any help would be greatly appreciated. I've tried restoring several times to no avail.

I think the OP's point is that the dialog box keeps popping up. If you check the Do Not Ask Me Again tickbox, then choose either send or don't send, iTunes should remember that option an not offer the dialog box every time you connect the iPhone. Seems like iTunes is offering the choice when the OP already made the choice (regardless of which choice she actually made).

Snow Leopard and lack of iCloud - a tip which might help some

I didn't know that Yahoo provides integrated iOS support for calendar, contacts, notes and reminders, in addition to email. And i can set up the Yahoo accounts on my mac in Mail, iCal and Contacts and get a three way sync between my iMac, iPad and iPhone, just like MobileMe!
The only thing that doesn't sync to my mac is Safari bookmarks, but I can live without that (although if anyone knows how to sync them across mac and iOS on SL without using MobileMe then please say). I still have iCloud enabled on my iOS devices so that documents in the cloud sync between my iPad and iPhone, but I've switched all the other iCloud functionality off and use Yahoo for calendars and contacts etc.
The sole reason that was 'forcing' me to upgrade to Lion has just disappeared with this discovery. I didn't know that Yahoo did this, i thought they just did email. But then again I'm not exactly a computer guru. Hope this helps someone.

Hi Suedstone,
You can browse other Time Machine backup disks by connecting the drive with the backup to your Mac then pressing ALT and clicking on the Time Machine menu and selecting Browse Other Backup Disks...
This should allow you to look through the drive and pull back any individual files you want to recover.
I hope this helps

Enable the extension to keep chrome bookmarks up to date with the safari bookmarks on your iphone

on my laptop icloud comes up and tells me i need to enable the extension to keep chrome bookmarks up to date with the safari bookmarks on your iphone! if someone could help me i would be grateful !!

Once you click "get new recovery key" all data on your sync account is erased forever. There is no way to get that back. If you have data on your iPhone you cannot move it from your iPhone to desktop Firefox. the iPhone sync is 1-way only. Unless you have a Firefox profile somewhere, you will ahve to manually rebuild your bookmarks.

Does Apple ask for "help improve Apple Security" when new app is trying to be downloaded?

I was selecting an app on vh1 called the co-star app. I click it it then prompts for apple I'd password to allow the download. I put password in. The app pops up on my iPad screen. Then it starts to download. Then this window pops up n halts the downloading of that app. This window says " help improve apples security by completing this 3 question security thing. So I clicked cancel because I wasn't sure if apple does that or if it is a hacker looking for me to give 3 answers to these security questions. Can someone help me? I am a new IPad owner n I'm learning here. This is my first Apple device. So I appreciate any responses from you. Thank you for your time.
I don't know what this iPad is or it's operating system, all I know is it was brand new n very very expensive!

What you are seeing is part of Apple's fairly new security system that was implemented a few months ago. It is perfectly legitimate. The first time that you download something for iTunes or the App Store on a new device, you will be prompted to set up three security questions and an optional rescue email address.
Go ahead and comply with the request from Apple. It is for your own security. Just remember the answers to the questions. You can make up answers if you want to do so, you just have to provide answers that you will remember. I wrote my answers down and stored them away for safe keeping.
You can read this cnet article from a few months ago about Apple's new system.
http://news.cnet.com/8301-13579_3-57413072-37/apple-ratchets-up-app-store-securi ty/

HT1349 How do you get help from apple if you don't know where to find the serial number of my "product." I don't know if they mean my itunes program, my iphone, my computer, which one, the number on the computer (is there one), or something in Windows or

How are you supposed to get help from Apple if you don't know what your serial number is? They say to input the serial number of the "product" that you are asking about. Since my problem is how to deauthorize/authorize computers, and they are saying I have more than 5 (which I have never owned more than 5 computers in my life), I can't imagine what serial number they mean. Does it mean your desktop computer? If so, which one? Do they mean your device? LIke your iPhone, iPod or whatever? Do they mean the software ON one of your computers and/or devices? If so, which program, and on which computer/device?
We have three operational computers, one does not have iTunes on it. Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers. See what I mean? I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not. I only know of 2 computers that have iTunes on them, so how can there be 5? We also have 2 iPhones and 2 iPods in this family, but one of the iPhones has his own apple id. He may have been using mine, since his computer died. I read that those don't count as "computers" to the 5. Do they, then?
Help! I can't contact apple because I have no idea what they mean about serial number. I doubt they would help me anyway. In order to get the serial number off my desktop computer (that has iTunes on it already), I will have to move furniture, so I don't want to if that's not it. Is there some way to find the serial number in the software, either on my desktop or my iPhone?

sunshinecowgill wrote:
We have three operational computers, one does not have iTunes on it. Since Apple is saying I have more than 5 authorized computers, and I can't imagine what they are, I am afraid to deauthorize all my computers. See what I mean? I just wanted to ask the question about how I can find out WHICH computers Apple thinks I have authorized, so I can decide if it's safe to deauthorize them all or not.
You could have more 5 computers authorized if you ever, for example, reformatted a hard drive or replaced a hard drive without deauthorizing the computer first. Apple's system would see that as a different computer, even though you don't. There's nothing to be afraid of in deauthorizing everything and the reauthorizing what you actually have. You won't lose any data. Mistimp is correct, they can't tell you which computers are authorized.

My iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!

my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!

Hey jestinsinclairr,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Have a nice day,
Mario

I purchased my iPhone from UK which is unlocked but Now I am back to My Origin i.e INDIA and unfortunately my iPhone Display get damaged and Now I have to Repair it but..... The Problem is "iSTORE in India Doesn't Helping me in this issue"

I purchased my iPhone from UK which is unlocked.
But Now I am back to My Origin Place i.e INDIA.
And unfortunately my iPhone Display get damaged.. and Now I have to Repair it but.....
The Problem is "iSTORE in India Doesn't Helping me in this issue".
I would request APPLE please get this FIX as I am also your customer and now it is globalization.
SO please find any way to get this fixed...
Apple Customer care Please send me any Services note That I can show to iStore in India i.e (In Korum mall Thane, Mumbai, Maharashtra, India )
So I can get my dispaly fixed in INDIA itself.
Requested to please help me out of this issue..
Thanks
APPLE user
sonu.mas007

They can provide some kind of way towards this solutions...
eg:
1) Accept my UK iPhone in India courier it to Purchased Place (Repaired it)
2) Accept my UK iPhone in India Take some difference assign me India iPhone.
3) Accept my UK iPhone in India give me any option to ugreade to iPhone 5 (Indian).
4) Accept my UK iPhone in India give me some Receipt (Courier me My new iPhone from UK).
5) Approve my VISA for going to UK again as it not easy for INDIAN to go there with some kind of this Reason.
6) Give the Postal Address where we can send our APPLE to get only Service and they can send it back to us if it got reparied.
As no one would like to go UK only to Purchase APPLE..
There are some personal reason they have to go to Other countries for ... and If some one is FAN of APPLE like me would do the same mistake that I have done..
7) If the APPLE wanted to serve their customer they would have get to the solutions with their excellent mind.
As far as I am concern I am just the USER of my FAV APPLE but.. .. I guess this policy would not keep me as the SAME FAN of APPLE as I am now...
If this is not going to get solved I guess I have to start with other BRAND Like SAMSUNG S4 where I can get everything in my STATE..
But YEH it not a right was to have this BAD policy.
I just dont know why they are not coming ip with great solution for this issue in this tecnology world.
Any help to find other BEST Brand who has awesome services..

I tried creating a new apple id and mistakenly typed a wrong Email address which might be someone else's,my bank acc info has also been recorded, nd now a verification Email has been sent to that wrong Email address.I want to revert it.need help pls

I tried creating a new apple id and typed a wrong Email address which might be someone else's,my bank acc info has also been recorded, nd now a verification Email has been sent to that wrong Email address.I want to revert it.need help pls

Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to http://www.apple.com/support/appleid/
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)
4. Choose, No Thanks, Continue
5. Choose the best method for you for contacting Apple

I created a new apple id for my iphone and ipad which work great and allow me to access Icloud. on my macbook air can't get it to use my new apple id for icloud. Help?

I created a new apple id for my iphone and ipad which work great and allow me to access Icloud. on my macbook air I can't get it to use my new apple id for icloud. It keeps going back to my old apple id and doesn't afford me to alter it. I use system preferences-icloud and it just wants to verify the old apple id but doesn't afford me the opportunity to delete teh account or edit it like the iphone5 and ipad. Help?

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"your iPhone contains diagnostic which might help improve apples product"??

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