"Your Machine MAC Address is Invalid"?

Hi,
I need to use a software that is based on Adobe Air but got trouble with my MAC address. So, every time I try to login to the software, it's always failed and "your machine MAC address is invalid".
There's a question that kept popping up after the installation and it hasn't appeared anymore after I click "Always Allow". Any idea what should I do to get this fixed? Because all other MAC users can use this software well.
Thanks!

- The MAC address you wrote is of the right format. Since it is unique to each device I can't tell if it is the one for your iPod. Are you sure that the password you entered is correct? Unless you turned it off, the first letter you entered is automatically capitalized. Carefully check each letter as you enter it. Also, some users have turned of Auto-Fill in Settings>Safari to get the password to work.
- Have you powered off and then back on your router
- Have you reset network settings:
Settings>General>Reset Network Settings
- Reset your iPod
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- The troubleshooting here:
http://support.apple.com/kb/TS1398
Entering the iPod's MAC address only helps if the router is set up to filter connections via the Mac address.

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    - The MAC address you wrote is of the right format. Since it is unique to each device I can't tell if it is the one for your iPod. Are you sure that the password you entered is correct? Unless you turned it off, the first letter you entered is automatically capitalized. Carefully check each letter as you enter it. Also, some users have turned of Auto-Fill in Settings>Safari to get the password to work.
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    Entering the iPod's MAC address only helps if the router is set up to filter connections via the Mac address.

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  • Mac Address and Ip

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    Solved!
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