Your Music Saved Albums library disappearing

Recently I've been using the "saved album" section found under the Your Music tab but have had all the albums I saved disappear even the albums that were ticked for offline play. I press the save album button which would save the album under the "saved album" section, in addition the artist of the album would also appear under "saved artist." I would go on and continue saving albums and ticking some of them for offline play, but after a couple of days I noticed the entire library under saved albums and artist disappeared, and as for the saved playlists they were not affected by this erasing. So I believed it to be a one-time occurrence and re-saved my favorite albums and re-ticked some for offline play, but after a week my saved albums were erased again including the ones I ticked for offline play, and like last time saved playlist was not affected, I even regained the storage space I used up to save the offline play albums. This is the problem I'm having with the Spotify app on my IPhone 5s, I would appreciate any advice and solutions to fix this issue, thank you.

I had exactly the same problem. spotify version is 1.5.0.2728 my iPhone OS version is 6.1.6 (model is iPhone 3GS)
It appeared brutally in the middle of using the app. I was navigating through the interface and all of the sudden all my saved albums were not there any more.
Sounds like a critical bug to me.
The only workaround I found was to uninstall the app and reinstall it, with the hassle of resynchronizing all my library.
But after restore, there is indeed another issue :
For every saved album which contained a song which was included in one of my playlist, the album comes back duplicated : one version with only the songs contained in my playlists, and the other version with the full album. Spotify app should detect duplicates !
So I guess you guys have to fix two bugs :-)
Could you tell us if you're working on it ? Do you have a bug tracker ? It's kind of annoying and yes we pay for using spotify.

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Music's Album Art Disappeared

Music's album art disappeared. All of it. And I didn't even sync it or update it or anything. This just happened randomly in the middle of my day.
After I synced it to my computer, it disappeared from there too.
So, like, what the f?
And can I get it back somehow? Or do I have to re-look up artwork for 3,000+ songs and re-upload them one by one?

Sounds very weird and talk about unintended results ...
By the by restoring the ipod is not a bid deal (although takes some time).
How about this (have not tried it) and assuming you still have artwork on your music library in itunes. Turn on manual synch mode once the ipod is connected. You should see the list of songs you actually have on the ipod. Delete every song and synch (I know, it will take time since you have 4000 + songs). and then turn back automatic synch and re-synch. May be once in manual mode, you could try re-synchinig only a portion of your library to see if it works That's the best I can think of.
Kid

When I downloaded the newest version of iTunes, my previously downloaded music in iTunes library disappeared on my computer? There was no warning of this happening. What do I do?

Ok, so I downloaded the newest version of iTunes on my home PC, and the previously downloaded music in my iTunes library disappeared on my computer. What happened? I can sync my iPod but I am not sure how long ago I synced it so I may be missing some music downloads. Why did this happen, and more importantly, why didn't iTunes warn me it could happen and advise me to sync with another device before the download? I am not very happy about this and it's a huge issue for iTunes if this is happening. It makes me very wary of iTunes.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps then you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

What do you do when you're trying to sync your music to iTunes library, you receive the message unknown error -54, then your music on your iPhone 5c is left scrambled?

When I first got my iPhone, I was successfully able to add my music to the iTunes library. Over a period of a month, iTunes hasn't been able to "find" increasingly more of my songs. Then this error message began to appear: unknown error (-54). After listening to tech support I backed up my phone and try to restore it. Afterwards I only had on my phone the songs I had bought. So I tried syncing it again. The same error message as stated before consistently shows up. And now my music is scrambled on my phone (since when did Stevie Wonder sing Mean and Enchanted by Taylor Swift???) Has anyone had this problem? It looks like iTunes is messing up my music. Whats the solution?

Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
Let us know what you find out, and if you manage to get your space back.
Matt

[Desktop][Your Music] Make Album offline available, not only Playlists

That makes no sense at all to make a difference between playlists and album or artist since this feature is available for Andriod app.

Updated: 2015-07-08Hi and thanks for your contribution! A similar idea has also been suggested here:
https://community.spotify.com/t5/Live-Ideas/Enable-quot-Albums-quot-offline-synchronization-on-desktop/idi-p/744403
Add your kudos and comments there please!

I installed iTunes 11. Library disappeared

After installation of iTunes 11 all the music in my library disappeared except for the music bought from itunes. I can add each song file by file but that would take years.
How do I get the rest of it back in the library?

Have you tried a couple of USB cables? And are you using the original cable that came with your phone?
The items in this article would be worth trying.
Edit: Just saw you got things sorted. Great news!
~Lyssa

Updated iPhoto could no longer use the music from iTunes library for slideshow

Anybody checked if you can still use your music from iTunes library for slideshows?
After updating both iPhoto and iTunes to the latest version in Mavericks, all music links in the iPhoto's slideshows became invalid. Tried even to re-establish the music links, but it seems like the iPhoto would not play any music from the iTunes library. Only the sample music from iPhoto is usable. The iTunes works fine by the way.
Thanks a lot!

I think I found a workaround that seemed to correct the problem. In iTunes, go to the File menu and choose Library. Then select Organize Library. Next choose Reorganize files in the folder "iTunes Media". Click OK.

Saved "Your Music" music has disappeared in Windows client

HI All the saved albums i have in my "Your Music" collection have disappeared from the Windows (7) client (1.0.8.59.gee82e7e6). They still appear in the Android client. What happened ? ThanksJon

When you open windows explorer check option Views and set it to Details so you should be able to see file name, size, type, artist, Album title, year, track number and duration.
You can open windows media player, go to library and check if you can edit each file listed there.

Is it possible to have your music and videos saved on different external drives and use the same iTunes library?

Is it possible to have your music and videos saved on different external drives and use the same iTunes library?
I am running out of space on my external hard drive and would like to split the movies and music between two external drives while using the same iTunes library is this possible.
My library is stored on the external drive all of my music etc is stored.

Yes.

Your Music: Make all saved albums available offline button

I recently emptied my cache etc. After that, I had to download all 35 albums by hand. It would be so much more pleasant if I could download them all with just ONE button ;) ;)

Hello and welcome to the community!
Just a few questions before we can give your idea a proper status:
- Which platform would you like to see this on (Desktop, mobile, etc)
- When you're talking about albums, do you mean the saved albums in 'Your Music'? So you want a "Make all saved albums available offline" button? Or have you saved those albums as playlist?

[All Platforms][Your Music] Play saved songs without album songs

Sometimes I want to listen to albums, but sometimes I want to list to singles that perhaps I've shazam'd or come across by another method. In this case, I don't want album songs to interfere. I think listening to an album is a completely different experience to listening to a set of singles or songs. Singles are generally upbeat, help me get stuff done. Albums are generally for long-drawn out moodiness when I'm trying to relax or concentrate. 'Your music/songs' seems to be the ideal place for this, and then perhaps a new option, 'All saved tracks' if you want album songs and single songs combined.

Updated: 2015-07-21Hi!
Just to make sure that we get your request right: you would like to have a filter in 'Your Music' to only play songs that are Singles? With "album songs" you mean songs that haven't been published as Singles?

Downloaded itunes 8 and my music library disappeared! HELP PLEASE!

Is there any way to get my library back after downloading itunes 8? It cleared everything - all my music, playlists....
and no....I do not have my music saved to disc/or external harddrive yet....

When you open iTunes do you have the dreaded ! next to each tune? If so then you need to put the tunes back where they were before the problem occurred. Are your PL listed on the left side?
The default path for iTunes is HD>Users>My Account>Music>iTunes>iTunes Music. iTunes music is where the folders would be nested by Artist>Album>Tune.
If in iTunes prefs>Advanced you have selected the options to 'keep' and 'copy' the above path is the normal place where your tunes should be. This is also where you set the path for iTunes to go find your tunes.
MJ

I am trying to backup my loaded ipod to my new pc. I have saved my library to a flash drive, but nothing shows up when i connect to itunes on my new pc. How can I transfer my music library over?

I am trying to back up and sync my ipod nano to a new pc. When i connect, my ipod shows up under devices, but no music shows up. I saved my library to a flash drive and saved to my new pc, but it will not drop into itunes. How do I transfer my itunes library from and old pc to a new one? I have looked up all the info, but nothing has worked.

I think I may of found a solution to your problem, have a read of this article
http://support.apple.com/kb/ht1751

What do you do if all your music disappears into the Other folder......dreaded orange bar!

Hope this will help someone as there is clearly not much help from Apple nor this forum.
I am on vacation away from my home computer where my iTunes is. I turned on my iPod and scrolled down to Music and it showed "No Music." Went to "About" and saw that there were only 9GB of free space, so I felt for sure it was there because that's right at what I had when I last synced it, which was a couple days ago and it finished syncing with no problems. Went to the next "About" screen where you can see how much Audio, Video etc. etc. you have and it showed 0 Audio and The "Other" category had all the data in it. What happened to my music, and can I get it back on vacation without my iTunes on my computer at home? I tried the holding down of the Select middle button and the Menu button until the Apple logo appeared but that did not restore any Audio. Hope someone can help me out here.....Thanks
Re: Ipod Classic 160GB having issues, need help please?
Oct 25, 2011 5:06 AM (in response to Fishead)
Solved my issue and thought I might do someone a favor by posting the answer. If you wind up with NO MUSIC and find all your audio files have been synced into the OTHER folder on your iPod such as what happened to me, AND if you happen to be unlucky enough not to have access to your computer where your iTunes program would allow you to re-sync your iPod, here's what worked for me in a Windows7 OS.
1.You will have to find a computer that has enough storage to hold the amount of information stored on your iPod. In my case, 139GB!!! Download iTunes if it is not already on the system, or if it is, update to the latest software.
2. Plug your iPod into one of the USB ports.
3. Open iTunes if it does not open itself.
4. Select your iPod from the menu on the left and you should get a message that iTunes cannot read the iPod. Simply close that box. If you get a message that syncing your iPod will erase all content then decline the sync.
5. Open Computer and you should see your iPod as an external hard drive.
6. Open it and you will see some folders and a few files. The folders will likely look like they are a washed-out yellow instead of a deep yellow like you're accustomed to seeing. That threw me initially because as I was looking for the folder with @ 139GB, it was not there. Right click each folder, go to Properties and check the "Show hidden files" in the View menu. After that, the folders will appear dark yellow and as you hover over each one, you will see one that will have the full amount of data that was on your iPod before the mess started. Open that folder and you will see a bunch of other folders with strange names, like F00, F01 etc. etc. Do the Edit, Select All, right click and in Properties, View menu, check the Show Hidden Files again. All the folders that were that light yellow color will now turn deep yellow. Be sure to select show hidden files not only for the folder but all sub folders and files box that will come up....forgot to mention that earlier. Now all your folders and the files in them will be readable by iTunes.
7. The folders will all still be selected. If not, select them and then do either a copy/paste into iTunes Music Library or drag them over into that pane. The process will begin and likely take quite a while. In my case, several hours. When it is done, you will see all your music in iTunes along with the album art if you had any.
8. Now you will need to sync your iPod to that library, but before you do, you will need to Restore it. Simply select it from the left menu and click on the Restore iPod option. That will only take a few minutes and it will wipe your iPod clean. Before you do that, it is a good idea to MAKE SURE YOUR MUSIC IS ALL THERE!!! I also went to about a half dozen of the albums and tried playing a few songs just to be double sure. Proceed with the Restore, and when it is complete change the iPod name that will be in the small box on the same page as the Restore option and likely be something like"karens iPod" (whoever the computer belongs to will be the name there) to exactly what your iPod is called on your iTunes on your computer that it was originally synced to. I found that before I did this, it would not sync.
9. When you hit Sync, be patient because it took a minute or so before it actually began to sync. Then, it will be another few hours if you have as much music as I did for the sync to complete and depending on the speed of the computer you're using.
That's how I got all my music back and I am now a happy camper/listener again.,
I called Apple support and they were absolutely no help. Just told me I would have to re-sync to my iTunes even though I kept telling them that was 1,650 miles away at my house and not going to be possible. I even asked if the above process would work and they said they didn't know but "You could try it....." :-( At that time, I didn't have access to a computer with enough hard disc space on it yet so I called the Apple store in Louisville, KY which was 65 miles from where I was hoping that they might be able to help. After 2 calls and getting hung up in the same loop of menus that left me on hold for over 20 minutes long distance, I gave up and concluded that Apple and Support are two mutually exclusive terms and have no relationship to one another. This has been quite a nightmare, and if anything good has come of it aside from having my music back, it might be the learning process but I really feel that is a rather small reward for the time spent!
Not likely to be an Apple fan when considering my next purchase of home computer, laptop, nor the phone I am preparing to buy.
Hope this has helped someone.
Fishead
Correct Answer
Helpful Answer

I never throw anything away up to a point when it has become silly and then I have a cull. (This applies to the loft, the garage and the hard disk)
I always have (at least) two backups to external drives and by the end of a project also have a full backup to DVD.
I am a hobby photographer, so this isn't necessarily a good professional workflow!
I store work in progress within a folder structure that identifies just what it is, final folder being date stamped for the start date (eg D:\My Pictures\Photgraph Album Master\Family\Bob\20100715 Farnborough airshow)
Photographs of value are then kept within the folder with a date stamp and version number if they change within a day (eg 20100823 Alexander in cockpit 2).
Photographs I haven't touched remain with their camera-specified name.
Lightroom, which I use, doesn't know about external drives or DVD backups. (Maybe it should, but it would become confusing)
Bob

Can I merge or combine 2 "album artwork" folders? I have saved music onto an external server from 2 computers but the artwork that I have manually imported remains in the default folder in the music/itunes/album artwork folder on the respective PCs. Thx

Can I merge or combine 2 "album artwork" folders? I have saved music onto an external server from 2 computers but the artwork that I have manually imported remains in the default folder in the music/itunes/"album artwork" folder on their respective PCs.
i.e. artwork uploaded on one PC won't apppear on the other PC because it is saved locally...
I'm confident that i won't beable to just merge the 2 because thy'll have the same folder names.
On the same note: can I have iTunes create these files on the external server/Hard drive also so that either computer can use them at the same time?
(like I have my library- can the other files be saved remotely)
Thx

i'm using iTunes 10 BTW

Your Music Saved Albums library disappearing

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