Your organization does not support this version of lync

Hi.
Have - Lync 2013 server.
Connect from Lync 2010 mobile clients - all ok.
Try to connect from Lync 2013 mobile clients - can't.
Write - your organization does not support this version of lync.
Please, help.
Thanks.

Hi there,
Lync Mobile Client 2010 connects to lync server using mobility services, where lync Mobile client 2013 requires the Unified communications Web API to be active in order to connect.
UCWA and Mobility services are part of the CU1 for Lync server 2013 therefore you should make sure that you have applied at least CU1 and followed the installation instructions properly in order to make sure that Lync 2013 mobile clients are able to connect.
here are some resources to help you
This one contains January 2014 updates
http://support.microsoft.com/kb/2809243
This is a detailed article for the installation process
http://www.zerohoursleep.com/2013/07/lync-server-2013-cumulative-updates-cu2-july-2013-installation-workflow/ although it is written for CU2 it can be used for any cumulative updates
Regards,
Charbel Hanna
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The Exchange organization does not support this version of exchange - EXCHANGE 2010 on 2008 R2

Hi,
I am currently trying to install 2010 exchange on 2008 R2 after an unsuccessful run with 2013 install.
I am getting this error with the readiness checks.
I have uninstalled 2013 exchange and removed the folders in /Program Files but it seems that it is still picking up the 2013 install.
Is there something in AD that i need to delete so it forgets about 2013?

Hi nikala,
Thank you for your question.
I agree with Hinte. So if we want to install Exchange 2010 on present organization, we could recover the AD to time which is before to prepare AD schema for Exchange 2013.
I suggest we post error information when we install Exchange 2013 to
[email protected] for our troubleshooting.
In addition, there are a link for us to deploy Exchange 2013 on Window server 2008R2:
https://technet.microsoft.com/en-us/library/aa998636%28v=exchg.150%29.aspx
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Jim Xu
TechNet Community Support

"Exchange organisation does not support this version of Exchange server"

I am facing the error "Exchange Organisation does not support this version of exchange server" at time of installation of exchange server 2007 in the Windows server 2008 Enterprise edition.
I have already installed exchange Server 2010 in the that domain.
The following the image that show the error that i am facing
I have the checked current Active Directory or Exchange Server schema version by using
Using that i got the following information
"dsquery * cn=schema,cn=configuration,dc=india,dc=local -scope base -attr objectVersion"
objectVersion = Windows Server 2008 RTM
CN=ms-Exch-Schema-Version-Pt,cn=schema,cn=configuration,dc=india,dc=local -scope base -attr rangeUpper"
rangeUpper = 14726 ( Exchange server 2010 sp1)
I am attaching the Exchange server setup logs here
[5/31/2013 3:04:28 PM] [0] **********************************************
[5/31/2013 3:04:28 PM] [0] Starting Microsoft Exchange 2007 Setup
[5/31/2013 3:04:28 PM] [0] **********************************************
[5/31/2013 3:04:28 PM] [0] Operating System version: Microsoft Windows NT 6.1.7600.0.
[5/31/2013 3:04:28 PM] [0] Setup version: 8.1.240.6.
[5/31/2013 3:04:28 PM] [0] Logged on user: INDIA\administrator.
[5/31/2013 3:04:28 PM] [0] Command Line Parameter Name='mode', Value='Install'.
[5/31/2013 3:04:28 PM] [0] Command Line Parameter Name='sourcedir', Value='C:\Exchange2007'.
[5/31/2013 3:04:28 PM] [0] Command Line Parameter Name='fromsetup', Value=''.
[5/31/2013 3:04:28 PM] [0] ExSetupUI was started with the following command: '-mode:install -sourcedir:C:\Exchange2007 /FromSetup'.
[5/31/2013 3:04:29 PM] [0] Setup is choosing the domain controller to use
[5/31/2013 3:04:29 PM] [0] Setup is choosing a local domain controller...
[5/31/2013 3:04:31 PM] [0] Setup has chosen the local domain controller NewDelhi.india.local for initial queries
[5/31/2013 3:04:31 PM] [0] PrepareAD has either not been run or has not replicated to the domain controller used by Setup. Setup will attempt to use the Schema Master domain controller NewDelhi.india.local
[5/31/2013 3:04:31 PM] [0] The schema master domain controller is available
[5/31/2013 3:04:31 PM] [0] The schema master domain controller is in the local domain; setup will use NewDelhi.india.local
[5/31/2013 3:04:31 PM] [0] Setup is choosing a global catalog...
[5/31/2013 3:04:31 PM] [0] Setup has chosen the global catalog server NewDelhi.india.local.
[5/31/2013 3:04:31 PM] [0] Setup will use the domain controller 'NewDelhi.india.local'.
[5/31/2013 3:04:31 PM] [0] Setup will use the global catalog 'NewDelhi.india.local'.
[5/31/2013 3:04:31 PM] [0] Exchange configuration container for the organization is 'CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=india,DC=local'.
[5/31/2013 3:04:31 PM] [0] No Exchange organization container was found for the organization. Message: 'Could not find the Organization Container.'.
[5/31/2013 3:04:31 PM] [0] Setup will search for an Exchange Server object for the local machine with name 'PONDY'.
[5/31/2013 3:04:31 PM] [0] No Exchange Server with identity 'PONDY' was found.
[5/31/2013 3:04:31 PM] [0] The following roles are unpacked:
[5/31/2013 3:04:31 PM] [0] The following roles are installed:
[5/31/2013 3:04:31 PM] [0] The local server does not have any Exchange files installed.
[5/31/2013 3:04:31 PM] [0] Setup will use the path 'C:\Exchange2007' for installing Exchange.
[5/31/2013 3:04:31 PM] [0] The server is cluster type: 'None'.
[5/31/2013 3:04:31 PM] [0] The requested cluster type: 'None'.
[5/31/2013 3:04:31 PM] [0] The installation mode is set to: 'Install'.
[5/31/2013 3:04:31 PM] [0] Exchange organization name is required for this mode.
[5/31/2013 3:04:31 PM] [0] Active Directory Initialization status : 'True'.
[5/31/2013 3:04:31 PM] [0] Schema Update Required Status : 'False'.
[5/31/2013 3:04:31 PM] [0] Organization Configuration Update Required Status : 'True'.
[5/31/2013 3:04:31 PM] [0] Domain Configuration Update Required Status : 'False'.
[5/31/2013 3:04:32 PM] [0] Applying default role selection state
[5/31/2013 3:04:32 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:32 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:32 PM] [0] Setup will run from path 'C:\Exchange2007\Setup\ServerRoles\Common'.
[5/31/2013 3:04:32 PM] [0] InstallModeDataHandler has 4 DataHandlers
[5/31/2013 3:04:32 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:32 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:32 PM] [0] Setup will run from path 'C:\Exchange2007\Setup\ServerRoles\Common'.
[5/31/2013 3:04:32 PM] [0] InstallModeDataHandler has 5 DataHandlers
[5/31/2013 3:04:32 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:32 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:32 PM] [0] Setup will run from path 'C:\Exchange2007\Setup\ServerRoles\Common'.
[5/31/2013 3:04:32 PM] [0] InstallModeDataHandler has 6 DataHandlers
[5/31/2013 3:04:32 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:32 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:32 PM] [0] Setup will run from path 'C:\Exchange2007\Setup\ServerRoles\Common'.
[5/31/2013 3:04:32 PM] [0] InstallModeDataHandler has 6 DataHandlers
[5/31/2013 3:04:32 PM] [0] RootDataHandler has 1 DataHandlers
[5/31/2013 3:04:44 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:44 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:44 PM] [0] Setup will run from path 'C:\Exchange2007\Setup\ServerRoles\Common'.
[5/31/2013 3:04:44 PM] [0] InstallModeDataHandler has 5 DataHandlers
[5/31/2013 3:04:44 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:44 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:44 PM] [0] Setup will run from path 'C:\Exchange2007\Setup\ServerRoles\Common'.
[5/31/2013 3:04:44 PM] [0] InstallModeDataHandler has 4 DataHandlers
[5/31/2013 3:04:44 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:44 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:44 PM] [0] Setup will run from path 'C:\Exchange2007\Setup\ServerRoles\Common'.
[5/31/2013 3:04:44 PM] [0] InstallModeDataHandler has 1 DataHandlers
[5/31/2013 3:04:46 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:46 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:46 PM] [0] Setup will run from path 'C:\Exchange2007\Setup\ServerRoles\Common'.
[5/31/2013 3:04:46 PM] [0] InstallModeDataHandler has 4 DataHandlers
[5/31/2013 3:04:48 PM] [0] Validating options for the 0 requested roles
[5/31/2013 3:04:48 PM] [0] Validating options for the 0 requested roles
[5/31/2013 3:04:53 PM] [0] Setup is determining what organization-level operations to perform.
[5/31/2013 3:04:53 PM] [0] Setup has detected a missing value. Setup is adding the value PrepareOrganization.
[5/31/2013 3:04:53 PM] [0] Because the value was specified, setup is setting the argument OrganizationName to the value First Organization.
[5/31/2013 3:04:53 PM] [0] **************
[5/31/2013 3:04:53 PM] [0] Setup will run the task 'test-setuphealth'
[5/31/2013 3:04:53 PM] [1] Setup launched task 'test-setuphealth -DomainController 'NewDelhi.india.local' -DownloadConfigurationUpdates $true -ExchangeVersion '8.1.240.6' -Roles 'Global' -ScanType
'PrecheckInstall' -SetupRoles 'Global' -PrepareOrganization $true'
[5/31/2013 3:04:53 PM] [1] Beginning processing.
[5/31/2013 3:05:24 PM] [1] [ERROR] The Exchange organization does not support this version of Exchange Server.
[5/31/2013 3:05:24 PM] [1] Ending processing.
[5/31/2013 3:05:24 PM] [0] **************
[5/31/2013 3:05:24 PM] [0] Setup will run the task 'test-setuphealth'
[5/31/2013 3:05:24 PM] [1] Setup launched task 'test-setuphealth -DomainController 'NewDelhi.india.local' -DownloadConfigurationUpdates $false -ExchangeVersion '8.1.240.6' -Roles 'Mailbox' -ScanType 'PrecheckInstall' -SetupRoles 'AdminTools','Mailbox' -CreatePublicDB
$true -TargetDir 'C:\Program Files\Microsoft\Exchange Server' -IISInstalled $true'
[5/31/2013 3:05:24 PM] [1] Beginning processing.
[5/31/2013 3:05:27 PM] [1] [ERROR] The Exchange organization does not support this version of Exchange Server.
[5/31/2013 3:05:27 PM] [1] Ending processing.
[5/31/2013 3:05:40 PM] [0] End of Setup
[5/31/2013 3:05:40 PM] [0] **********************************************
Please suggest me how to install the exchange server 2007 SP1 on the domain that has exchange server 2010 sp1
Thanks

dear amit can u tell me I have one doming sg.com .I used for lab first I install in exchange server 2013 is normaly install and working fine .then I format my pc and agine install exchange 2010
Exchange organisation does not support this version of Exchange server
warning
setup is going to perepare the organization for exchange 2010 by using setup/ prepare AD . no exchange 2007 server roles have been deteted in this topology .
please can u tell me the how install exchange 2010
thanks

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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]
Hi Mandy,
I can not mount it after a reboot. So I create the VHDx via disc management and attach it afterwards without problem. After the server reboots and the attached VHDx dropps, I can't remount it. Gives me the errors I posted above.
As I had mentioned above, I recreated the VHDx at it's full size this time, rather than expanding. That worked just fine and I can remount after reboot.
So I consider this dealt with ;)
Thanks anyway!

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Did you add your site to trusted site list?
http://sharepoint.stackexchange.com/questions/15098/your-client-does-not-support-opening-this-list-with-windows-explorer
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