Your PC needs to be repaired

HP Pavillion 15 Notebook PC OS Windows 8, I have recently got the message "your PC couldn't start properly, a required device isn't connected for can't be accessed" Error code 0x0000185, I do not have a media installation disc with recovery tools, so I follow the advice on screen, ESC on start up takes me to System Diagnostics screen, and from there am told to select Hard Drive test option, this doesn't give me the option for this, have tried system recovery by again restarting and ESC straight away to recovery screen, only again I do not get ant options, laptop is only 6 months old and I believe my daughter just powered down without shutting down first, but really..........any advice/help most appreciated peeps.

Sounds like the hard drive has failed and will need to be replaced. Since you are still in warranty HP will send a replacement. Give HP Support a call.
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"Your PC needs to be repaired" Error: 0xc0000225 in Win 8.1 Enterprise

I just can't figure this one out.
I had Windows 8.1 Enterprise installed on a UEFI laptop with an after-market SSD. It co-existed with Linux on another partition, and I was able to use Linux's GRUB bootloader to load either of the OS's (or, I could select the Windows bootloader
in my UEFI settings).
Then, at some point, I started getting blue "Your PC needs to be repaired" screens when I tried to load Windows 8.1.
I've tried going through the boot-repair process from the Win 8.1 Ent DVD (and
also from the Win 8.1 Pro and Win 8.0 Pro, just in case... because Win 8.1 Ent DVD can't repair a Win 8.1 Pro installation,
and vice-versa.. and there's no way to tell which version you have on your DVD or on your PC just by examining the files).
What's strange is that I'm able to install another copy of Win 8.1 Ent to another partition on the drive, and the Windows bootloader detects two other "Windows 8.1"s that it offers
to boot from (so, 3 menu items total, counting the one I just installed), but trying to boot either of the other two just gives me the "Your PC needs to be repaired" 0xc0000225 error.
I can see the original Windows 8.1 partition and all of its files just fine. And the Windows bootloader on the EFI partition is good, or else I wouldn't be able to boot the new Windows install.
Any ideas? How can I figure out which files are missing on the old Windows 8.1 partition?

Here is the way I fixed that problem with one partition (not two like you have). That error is coming from HP and not windows. I believe the boot sector or whatever is supposed to be there was corrupted by Windows 10. Because I could press the
bios key and see bootload, efi, and windows files on the disk. but none of them worked.
I fixed this basically like this:
turn on safe mode in bios
change boot order to put USB up front
install Ubuntu from USB thus erasing Windows (If I had a Windows start disk I could have used Windows. But I found no way to do that from Ubuntu.)
Regarding HP bios, I learned that you press f8, f9, f10, or f11 when you power up the computer to get to the bio screens and escape from the vicious circle of the blue screen with the "your pc needs to be repaired error." You have to wait until
the blue screen goes to sleep again and repower the computer to switch to another option. None of those keys will work until you do that.
Also it appears that with the HP Envy Dv7 there is no way to get it to boot from SSD. So you have to install Windows on a HDD.

Your PC needs to be repaired - Error code 0xc0000428

Hey guys,
I was using my laptop and we had a power failure in the area, my laptop battery was unplugged (it is not working). And when the electricity came back whenever I start my laptop I come into a blue screen with an error message. Your PC needs to be
repaired. Also it shows an error code: 0xc0000428.
I tried to repair it with windows 8 cd but nothing happens when I try to boot to windows 8
Tried to install ubuntu and 7 from the usb and it doesn't do anything when I select the usb in the boot screen...
I unplugged the harddisk and plugged it in to another laptop, wiped the harddisk using (winPE cd) copied the image and applied it using the imagex tool, installed the bcdboot binaries and everything was successful!
I plugged the harddisk back in my laptop and now whenever I start my computer I get this error "the file possibly corrupt. the file header checksum not match the computed checksum"
I would be pleased if you can help me. Thank you

Hello Bara Tanich,
I think it is hardware issue after the power down.
About the hardware issue, it is recommended to contact the manufacturer for help.
Please use another new disk in the laptop and check if it can normally boot to exclude the cause of hardware.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

PXE not working - 0xc0000098 error "Your computer needs to be repaired"

Screenshots of errors:
http://sdrv.ms/17epiNz
Here's my setup:
Windows Server 2012 on Hyper V
SCCM 2012 SP1 installed as primary site
Server is set up as PXE distribution point
WDS was set up by enabling PXE distribution point, not by manually adding the role and configuring
2 Boot images created (one for x86 and one for x64) and updated on distribution points
Both boot images are set to be deployed from the PXE-enabled point
I have a build and capture task sequence distributed to a collection with my test computer that I'm trying to PXE boot
Options 66 and 67 are set up on the DHCP scope, this should be working fine (it can reach the server, it just seems to not be getting a boot image)
Looking for any advice, let me know what more information I need to give, if any. Thank you.

Have a look at this blog by Niall Brady. I know you haven't upgraded to SCCM 2012 SP1 However the errors in the SMSTS.log are the same.
http://www.niallbrady.com/2013/03/20/pxe-boot-failure-after-upgrading-to-system-center-2012-configuration-manager-service-pack-1/
Gerry Hampson | Blog:
www.gerryhampsonsccm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson
Thanks for the link.
I tried that, but I took it a step further and completely removed and reinstalled the PXE and WDS roles. Unfortunately I'm still getting the same error.
Furthermore, there is no SMSPXE.log file under C:\Program Files\Microsoft Configuration Manager\Logs
For some reason that log is no longer being created.

SOLVED !? Recovery. Your (new) PC needs to be repaired. Boot configuration error code 0x0000034

I booted my new-ish laptop and immediately got an EXTREMELY serious pre-boot error.
"Recovery. Your PC needs to be repaired. The boot configuration data is missing some required information. file:\BCD error code 0x0000034. ... press ESCAPE to go to (pre-)boot menu." (and laptop turns off after 20 secs)
After pressing ESC and getting the (pre-)boot menu, NOTHING I tried worked !! Tried several times.
I had to use a 6 inch e-reader to access the web. After a long long search and finding little of use, I found an obscure forum post that said to press 0 during the Toshiba pre-boot.
After a long wait. That gave me the Win 8.1 maintenance window. I followed the advanced options to auto-repair my laptop. After a long wait it told me:
"Could not repair PC" !!!???
I decided to click the reboot menu from this win 8.1 windows. It was basically my only option left.
After a long reboot, it seems to have worked !?? Some of my Win 8.1 settings have been lost AGAIN; e.g. task manager default viewing settings.
CONLUSIONS (brief):
- Not having a recovery USB
- Not having a recovery DVD (useless since Win 8.1 deactivated this)
- Not having the Win 8.1 install disk
- Not knowing the pre-boot press 0 key trick
- MAKE SURE you have a recovery USB for your system (cannot use a DVD on win 8.1)
- Don't believe Win 8.1 statements saying can't repair PC !!??
I never expected this from Toshiba and a non-cheap laptop.
Satellite P70-A PSPLPC-01Y007 Win 8.1 Purchased 3 months ago.
Solved!
Go to Solution.

Satellite E45t-A4300 part number PSUB2U-00K00P
Press f12 then advanced options, then Automatic repair or other options listed below:
From page 115 of your user manual-
Advanced options
Choosing this option presents you with another set of
options:
System Restore
❖ System Restore allows you to use a Restore point to
return the computer to a state at which it was performing
properly. Restore points are created:
❖ When new hardware or software is installed
❖ Manually by the user
System Image Recovery
Windows® will “Recover” the Operating system using a
specific image provided by the user.
116 If Something Goes Wrong
The Windows® operating system is not working
Automatic Repair
This feature automates the repair process. The Operating
System will automatically look for problems and repair them
if possible.
Command Prompt
The command prompt is a very powerful tool for advanced
users.
Startup Settings
In previous Operating Systems the majority of the options
found on this menu were available by pressing the F8 key
during the Windows® boot process:
❖ Enable low resolution video mode
Restarts Windows® using your current video driver at low
resolution. This allows you to reset your display settings
in the event they have been improperly set.
❖ Enable debugging mode
Starts Windows® in an advanced troubleshooting mode
❖ Enable boot logging
Creates a file that lists all the drivers that are installed
during startup
❖ Enable Safe Mode
Starts Windows® with a minimal set of drivers and
services. If the computer starts and runs in Safe Mode,
you will know the Operating System is most likely
working properly and that you should look to third-party
applications or drivers for the source of your problem.
❖ Disable driver signature enforcement
Allows drivers containing improper signatures to be
installed
❖ Disable early-launch anti-malware protection
Allows drivers to initialize without being measured by the
Anti-malware driver
❖ Disable automatic restart on system failure
Prevents Windows® from automatically restarting if an
error causes it to fail. Choose this option only if
Windows® is stuck in a loop where it fails, attempts to
restart, and fails again repeatedly.
Your support page is here - Support page
Your user guide is here - User guide
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How do I do this: "This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk?"

"This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk."

Stick the disk in, reboot holding c.
Disk Utility is a menu option about the 2 or 3rd screen in the installer. (don't install OS X!)
Because your booted form the installer disk, you can repair the disk.
Quit and exit the installer and reboot.
If your drive is not repaired, make a note of all what it says, for Apple to use.
Reboot and get your files off to a external drive,
Take the note and your comptuer to Apple for a warranty/Apple care call, they will replace the drive.

Two HDDs saying 'disk needs to be repaired' at same time / external drive.

Hello there,
I have had a strange problem within the last couple of days. Both my iMac which I use at the office and my MacBook Pro have had problems writing to an external FW800 drive which I work directly off [the error comes when I try and save from an application / try and copy / rename files on the drive]. The message is that either a problem occurred or that the filename is too long [it isn't]. When this happens I try and restart, but the disk causes the finder to hang.
This has happened with both machines [the iMac and MBP], and as a consequence - when I run disk utility on each machine, I get a message that the disk needs to be repaired:
Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.
Has anybody had similar problems? Is this a coincidence? Or would blame point to the external drive?
The drive is a Lacie Rugged 250gb FW / USB. It does get rather hot - don't know if that should affect anything.
Many thanks,
Ben

Could this problem in turn cause the internal HDD problems I've been experiencing with the iMac and the MBP after the Lacie becomes unresponsive?
Or, your internal HD problems are transferring to the Ext.?
It's hard to say. I would at least do the following basic repairs to all your hard drives.......
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Utility reports and if DU was able to repair them. Disk Utility's Disk Repair is not perfect and may not find or repair all directory issues. A stronger utility may be required to finish the job.
After that Repair Permissions.
No need to report Permissions errors....we all get them.
Think it might have to be returned...
Yes I would return it just cause of the heat issue alone.
Dale

Yosemite won't install on my computer because the disk needs to be repaired. I verify, it indicates repair is needed but then the repair disk button can't be clicked. I tried to start in safe mode but it just froze.

I'm to install Yosemite but it tells me the disk need to be repaired. When I verify the repair disk button remains pale and in-clickable. I'm not sure which version of OS X I'm running but I do know I forgot to back up. Help me o-message board, you're my only hope!

Welcome to Apple Support Communities
First of all, open the Apple menu -> About this Mac, and tell us what OS X version you have.
If it is 10.6.x, you need the Snow Leopard DVD. Insert it, press the C key while your Mac is starting up, choose your language and go to Utilities menu (in the menu bar) -> Disk Utility.
If it is 10.7.x or higher, hold down Command and R keys while your Mac is starting up to boot up in OS X Recovery, and open Disk Utility.
After opening Disk Utility, choose your OS X partition in the sidebar (it is usually named "Macintosh HD") and press "Repair Disk". When it has finished, restart your Mac, make a backup of your files and try upgrading to OS X Yosemite.
The backup will help you in case you decide to go back to the OS X version you are using now. If you cannot make a backup and the disk repair does not work, you will have to format the hard disk.

Can you get your cracked iPod Touch screen repaired if you colored the top of it with highlighters? If you can't, how do I remove the highlighter?

I cracked my iPod Touch screen at the top where the front camera is and colored the cracks in with highlighter. I want to know if I can still get it repaired even if its colored in? If I can't, how do I remove the highlighter?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Startup disk "Not mounted", needs to be repaired but can't get it to mount

I did a Verify Disk because my HD has been having issues. It told me I needed to backup and reformat, so I went ahead and backed everything up and went to DU in recovery mode.
But when I got there, my Macintosh HD showed up as "Mount Point: Not Mounted", so I did the following:
I clicked on the Macintosh HD from the list and clicked "Mount". It gives me the following:
Mount failed
The disk "Macintosh HD" could not be mounted.
Try running First Aid on the disk and then try mounting.
So I click "Verify Disk" and it gives me this:
Disk Utility stopped verifying "Macintosh HD"
This disk needs to be repaired. Click Repair Disk.
So I go to click Repair Disk but it's grey and cannot be selected, I assume because my drive is not mounted.
So how can I'm in a paradox and REALLY need help with getting my startup drive mounted again. Can anyone help?
Let me know if I can provide more info for troubleshooting and thank you in advance!

Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

Hard Drive Volume Needs to be Repaired - Please help!

I actually posted this question before, so if you happen to read this for the second time, I do apologize for that. The reason I am posting again is because I couldn't solve the problem, and when I called Apple care today, they asked me to extend my Applecare to 3 years first or pay a one-time $49.99 fee (I bought my mbp in May). I understand this process, but right now I do not have this budget so I need to find help here. I really appreciate all your help in advance.
I ran Disk Utility the other day, and while verifying and repairing the "Disk permissions" seemed to work okay, when I clicked "Verify Disk," a pop-up windon said (I don't quite understand what the following message means):
First Aid failed
Disk Utility stopped verifying “Macintosh HD” because the following error was encountered:
The underlying task reported failure on exit
....and the disk utility screen showed:
Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid node structure
The volume Macintosh HD needs to be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
Volume needs repair
However the "Repair Disk" buttom is faded grey and inactive, so I couldn't repair the HD volume right away. I tried to insert the Installtion CD and started up the computer by pressing down "c" in order to start up and repair the HD using the CD. However, even though I was finally able to see the active "Repair Disk" buttom in the "install mode" with the CD inserted, when I clicked the repair buttom, it still showed the exact same message as I mentioned before (the bold texts). I then guess I couldn't repair the volume HD this way either.
The other thing I don't understand is I actually ran the Apple Hardware Test using the installation CD too, but after both normal and extended check, it said my HD is fine - there's no problem found. So I really don't know what is causing the Disk Utility message and the HD volume failure.
Could someone give me sugesstions what to do to fix the problem? I really really appreicate all kind of assistance! Thank you very much!
17" MBP Mac OS X (10.4.6)

Claire, the message you received when you ran Disk Utility's disk repair routine from the Installation Disc 1 simply means that there are problems with your drive that Disk Utility can't fix.
It's possible (but not certain) that the current full version of Tech Tools Pro <http://www.micromat.com/index.php?option=com_content&task=view&id=164&Itemid=8 5> could repair your hard drive. But you would have to buy the application.
For no-cost approaches here are two suggestions:
1 It's possible (but not likely) that simply doing an Archive & Install from your Installation Disc 1 might fix the problem. If you don't have a convenient way to back up all your data to an external drive or DVD, it may be worth a try.
2 A complete erase (using the "zero" option in Disk Utility), followed by installation of the OS from your Installation Disc 1 should get the drive back in good shape (as it passed Hardware Test). This will of course erase all your applications and data files, so they should first be backed up somehow.
Good luck.

"Fire-vault protected home folder did not open and needs to be repaired."

I recently updated my macbook to leopard and after my laptop downloaded system updates, it had to restart but when I came to the login section and tried to login, I get this message:
"Fire-vault protected home folder did not open and needs to be repaired. Click OK to repair the folder and continue logging in. Click Cancel login to log in as a different user."
I don't have a different user so I clicked OK, but then I get this message:
"You are unable to log in to the user account "Kyle" at this time. Logging in to the account failed because an error occured."
So now I can't login and I'm a college student and need important files on my computer. Someone please help! I have class tomorrow!

Sorry, I re-read your question and realize from the title you had file vault on upgraded and now it won't let you into the home folder. This is a known issue and I hope Apple produce a fix. I encountered this problem but fortunately I took a bootable image backup to a firewire drive. I booted off that as root and then opened the sparese image which is the home folder. This gave warnings but let me copy important documents to safety and also export address book and safari book marks.
If you do not have a backup I am very sorry to say you may have lost those files. It is worth backing up important college work, even if it is just to CD. I hope Apple come up with a fix for this because many of us hit this problem. Part of the reason for owning a Mac is you do not expect to have these issues. It made me feel like I had just installed XP!

Disk Volume Needs to be repaired... corrupt files..

Hi,
I am using a macbook pro with the latest version of os x 10.6.2
I went on utilities, Disk utilities to verify the disk. After It has been verified..it generated those two message indicating
" The volume Macintosh HD was found corrupt and needs to be repaired."
Error: This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.
If you could provide me with the procedures to how to boot up from the disk, and get it fix.
it will be greatly appreciated thank you

Mac 101:
Insert your OS installer disk. Re boot while holding down the 'c' key until you see the cog wheel then release. Select your language. From the Utilities menu select Disk Utility and select your hard drive from the left side column. Then click on Repair Disk. If DU cannot repair the disk you will need a stronger disk repair utility like DiskWarrior.

Hard Drive Needs To Be Repaired - Missing Disc

I have a Macbook that came with Tiger on it, and I have manually installed Leopard and Snow Leopard. I was recently verifying the disk and got the message "This disk needs to be repaired. Start up your computer with another disk (such as your Mac OS X installation disc), and then use Disk Utility to repair this disk.". I can't find my Snow Leopard disk, but I still have my Leopard one and the original disks that came with my computer (Tiger), and I also have Tiger installed onto an external hard drive I can boot off of (I think - it's been a few years since I've tried). Would any of those be okay to repair the hard drive, or do I have to try to find my Snow Leopard disks?

No. You must use the SL version of Disk Utility. Do not use an earlier version as that could cause more problems.
What you can do in the interim (but you need to eventually use your SL DVD) is the following:
Boot into single-user mode. After startup is completed you will be in command line mode and should see a prompt with a cursor positioned after it. At the prompt enter the following then press RETURN:
/sbin/fsck -fy
If you receive a message that says "*** FILE SYSTEM WAS MODIFIED ***" then re-run the command until you receive a message that says "** The volume (nameofvolume) appears to be OK." If you re-run the command more than seven times and do not get the OK message, then the drive cannot be repaired this way.
If you were successful then enter:
reboot
and press RETURN to restart the computer.

Error : disk needs to be repaired | macBook Pro 15"

Hello everybody,
when I try to verify my HD from the Disk Utility, it tells I have a problem and I get this message " this disk needs to be repaired using the recovery hd restart your computer..... " as shown in the photo below.
after restarting the computer and choosing Disk Utility, I first choosed to Verify and Repair the "Virtual Whole Disk" it worked well for both and the result was OK and the "Disk Status is : Online"
But the problem is I can't repaire the "OS X Base System", I can only verify. The button "Repaire Disk" is greyed out
Can someone help me solving this problem?
Thanks

Pretty difficult to tell. I'm guessing a serious mess-up in the directory structure and/or partition map. But that's just guesswork.
Can you still successfully boot from the Recovery HD? If so, then you can do the following:
Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.
This should install the version of OS X that you had installed.

Your PC needs to be repaired

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