Your purchase cannot be completed...

Hello!
I am facing a very annoying and frustrating issue and I hope to get some help here...I am unable to make any in-app purchase right now and I really don't understand why. I can purchase music on itunes store for example, no problem there so obviously my account and credit card details are all good but I keep getting the same message for in-app puchase: "Your purchase cannot be completed For assistance contact itunes support at www.apple.com/support/itunes/ww/... I did so (several times) and the problem is still not fixed...many thanks for your help!! Dam

I have the same issue to. I buy gems frequently for a game that I play, then started getting that message. Frustrating cus the item that I want to buy has a limit on it and i don't want to miss it.
It is my money and I do as I please, and no up to Apple in limitting the amount you can spend.

Similar Messages

  • I can't purchase apps it says "your purchase cannot be complete" how do I fix this?

    I can't purchase apps it says "your purchase cannot be complete" how do I fix this?

    Hi,
    Go to Settings > iTunes & App Store > Apple ID > View Apple ID > enter your password > set Country/Region to US if your account was created in the US.
    Hope that helps.

  • TS1424 I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?

    I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT1918 why am i getting 'your purchase cannot be completed' when gifting apps. worked first 3 times then this.

    why am i getting 'your purchase cannot be completed' when gifting apps. It worked for 3 purchases then stopped

    Pete, you have found like many before you, that eventually software becomes out of date, where software developers at different points no longer support old versions of their product, which eventually fossilizes your computer. It is inevitable.
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  • HT5622 I can download or purchase stuff from iTunes or App Store , but when I'm in an app, I get a message, "your purchase cannot be completed, and to contact this sight" any suggestions??

    I can download from iTunes and from App Store, but when I'm using app, hayday, I cannot purchase . I get an error message  stating, " your purchase cannot be completed " and to go to this forum for solution. Any suggestions??

    The message is to contact iTunes Support, not to post on here, which you can do via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201485 When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this

    When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?

    Hello,
    Brother please follow these steps
    1) SignOut from Your apple itunes account
    2) Again Sign In Your iTunes Account
    And  you can turn off your wifi/internet from your iphone and again turn it on
    Kind Regards
    AmirKhalid (AKQ)

  • TS1424 is any else getting a "your purchase cannot be completed error" when purchasing anything on apple tv, or iTunes, or the app store.

    I am getting a "your purchase cannot be completed error" when I try to buy something on the app store or itunes.  I sent an email to apple on saturday and no one has responded.  I haven't had a problem to date buying anything on the app store or itunes.  has any else gotten this error?

    I have the same issue to. I buy gems frequently for a game that I play, then started getting that message. Frustrating cus the item that I want to buy has a limit on it and i don't want to miss it.
    It is my money and I do as I please, and no up to Apple in limitting the amount you can spend.

  • I keep getting a message saying "your purchase cannot be completed" when I try making any app purchases....what is going on?

    Any type of app or in-app purchases keeps giving me a message saying my purchase cannot be completed. I have money in my account and my software is up to date. It just keeps telling me to go to iTunes support and its getting me nowhere....can anyone help with this? Does anyone know why this is happening or is anyone else experiencing the same thing?? Please help!!!

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT4009 Why does my phone say your purchase cannot be completed when i try to make an in app purchase after i have already made alot?

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    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on here, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1277 I am trying to purchase extra lives for a game app and a message pops up saying 'your purchase cannot be completed' go to a website for support???

    I have tried to purchase more lives for a game app.  It asks me for my password - I enter - it returns saying the purchase could not be completed - go to www.ipad support - How do I correct this?

    You need to contact Support
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  • Trying to download Logic Pro X and it keeps saying your purchase cannot be completed what can i do

    Ive tried numerous times to download the app my bank info is up to date i even tried making a new apple id. Can anyone help?

    Contact Apple directly..... and ask for their assistance..
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    If this doesn't resolve itself...then as i said, contact Apple directly.

  • Trying to download an app, says your purchase cannot be completed

    will not let me download apps, i am signed in has an error to contact support,and i am using a valid account and card

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I m trying to download an application and receive the following message: "your request cannot be completed". What can b the problem???

    I m trying to download an application and receive the following message: "your request cannot be completed". What can b the problem???

    Your payment method may be failing. The app may be in a transitional state (not currently available for purchase).

  • SharePoint Foundation 2010: search error: "Your search cannot be completed because of a service error."

    Hi,
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     11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (HEAD:http://172.22.100.101:80/)) 11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Logging
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    11/05/2011 18:22:25.88 w3wp.exe (0x35F0) 0x1908 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (HEAD:http://172.22.100.101:80/)). Execution Time=3.33645756653429 a7ab70a3-61bd-4d62-b5a4-cf77a45dafb9
    11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1))
    11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)
    fea6cc87-0404-497a-838e-5e154f422aa4
    11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)).
    Execution Time=4.3055751499143 fea6cc87-0404-497a-838e-5e154f422aa4
    11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1))
    11/05/2011 18:22:50.73 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)
    5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:22:50.75 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Logging Correlation Data xmnv Medium Site=/tfs/SITE1 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:22:50.77 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Query dn6r High FetchDataFromURL start at(outside if): 1 param: start 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:22:50.79 mssearch.exe (0x58A4) 0x2534 SharePoint Foundation Search QueryComponentSelection aee7 Medium
    Did You Mean Suggester not found. [smart2.hxx:382] d:\office\source\otools\inc\search\common\ytrip\tripoli\smart2.hxx 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:22:50.91 mssearch.exe (0x58A4) 0x2534 SharePoint Foundation Search Query Processor e0pg Medium 1dd958fb-b605-4b3b-a676-28a3cafb2eb6:
    Query completed 125 ms, detailed time: Query stage execution ms times: 0 125 0 0 125 0 0 0 Query stage cpu ms times: 0 31 0 0 31 0 0 0 Query stage hit counts: 1 1 1 7 1 0 1 1 Cursor count: 260 Mapped page count: 164 Total index count: 7 [srequest.cxx:5526]
    d:\office\source\search\native\ytrip\tripoli\cifrmwrk\srequest.cxx 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Exceptions 1hjo
    Medium Exception thrown: 0x80040e31 (d:\office\source\otools\inc\search\common\ytrip\tripoli\timeout.hxx:51 ip 0x000007FEECF099B7) 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search
    Query Processor e2o1 High In CRootQuerySpec::Execute - caught exception: 0x80040e31, translated to: 0x80040e31 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Search Administration 0000
    High Log Query: More Information: Execution stopped because a resource limit was reached. No results were returned.
    5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a1
    High Error while executing web part: Microsoft.SharePoint.Search.WebControls.Srhdc GenericException: Your search cannot be completed because of a service error. Try your search again or contact your administrator for more information.
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    5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.08* w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a1 High ...ultsWebPart.ModifyXsltArgumentList(ArgumentClassWrapper argList) at Microsoft.SharePoint.WebPartPages.DataFormWebPart.PrepareAndPerformTransform(Boolean
    bDeferExecuteTransform) 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Web Parts 89a2
    High InnerException 1: System.ServiceProcess.TimeoutException: System error. at Microsoft.SharePoint.Search.Query.KeywordQueryInternal.Execute() at Microsoft.SharePoint.Search.Query.QueryInternal.Execute(QueryProperties properties) at Microsoft.SharePoint.Search.Query.Query.Execute()
    at Microsoft.SharePoint.Search.WebControls.SearchResultHiddenObject.GetResultData() 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.08 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (DataBinding DataFormWebPart ()). Execution Time=15302.2074034549 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.09 w3wp.exe (0x35F0) 0x3148 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://SERVER2010:80/tfs/SITE1/_layouts/searchresults.aspx?k=this%20is%20my%20query&u=http%3A%2F%2FSERVER2010%2Ftfs%2FSITE1)).
    Execution Time=15358.1002613461 5e283c89-990f-4572-ae77-a1e6a5aad502
    11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png))
    11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png) f0d03f8e-d78b-4004-9a5f-3ee9955afa60
    11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af71 Medium HTTP Request method: GET f0d03f8e-d78b-4004-9a5f-3ee9955afa60
    11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af75 Medium Overridden HTTP request method: GET f0d03f8e-d78b-4004-9a5f-3ee9955afa60
    11/05/2011 18:23:06.59 w3wp.exe (0x35F0) 0x5C6C SharePoint Foundation General af74 Medium HTTP request URL: /tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png f0d03f8e-d78b-4004-9a5f-3ee9955afa60
    11/05/2011 18:23:06.60 w3wp.exe (0x35F0) 0x58E0 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://SERVER2010:80/tfs/SITE1/Shared%20Documents/SITE1_logo_sharepoint.png)). Execution Time=9.75459171486879 f0d03f8e-d78b-4004-9a5f-3ee9955afa60
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    Hi,
    The query ran in tens of seconds. This indicates that at some point a bad plan compiled and stayed in the cache. 
    It may have gotten there because the statistics were out of date. 
    A possible way to keep this from happening is to rebuild statistics with full scan more frequently.
    Try free the proc cache and see the result.
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    Thanks,
    Rock Wang
    Regards, Rock Wang Microsoft Online Community Support

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    Linkedin | Blog

    Not sure if it's typo with your post or the code, the url in the first line doesn't contain a close quote.
    Jason Warren
    @jaspnwarren
    jasonwarren.ca
    habaneroconsulting.com/Insights

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