"Your request could not be completed" - Please help?

Trying to acquire a few board games - and this message keeps popping up. Can anyone help please?
I've tried the "Settings => General => .... " but I don't have "Reset" - so this approach unfortunately doesn't help me....  Some solid advice would be appreciated.

Panamasteve-
It is hard to know whether to wrongly expect you to be experienced on the iPad, or to explain every detail and insult your intelligence!
Consider that the screen of the iPad is sometimes a window to a larger scene.  To see the rest, you "scroll" by wiping your finger on the screen.  Think of having a large sheet of paper that you can move with your finger.  To scroll down, you move the paper up with your finger.
As far as your statement, "Your request could not be completed", it would help to know more details about what is going on when the message appears.
Fred

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