"Your request is temporarily unable to be processed.  Please try again later" iTunes Store

I have a user with a new iPad2, who has set up an iTunes account.  It takes her username and password, which it recognizes (it fails if she fat-fingers it).  Then it says that it is a new account, and offers her the terms and conditions which she agrees to, and then it takes her to the screen asking for her personal info and credit card info, which she fills in.  Then it pops up a message from the iTunes Store that says "Your request is temporarily unable to be processed.  Please try again later." 
She has tried this multiple times over the past week, same error each time.  This morning, just to vary things a bit, we tried logging in to her account in iTunes on her iMac.  (If nothing else, a real keyboard and mouse is less painful...)  Exactly the same behavior -- it clearly knows who she is, bringing up address information, etc. when she puts in the right username and password.  But it will not complete the signup with the iTunes store, so she cannot get applications (even free ones) downloaded on to the iPad.
If I sign in with my appleID and password (set up years ago, and with iTunes gift card credit on it) it simply takes it and works -- but not on her credentials.

Found this discussion:  https://discussions.apple.com/thread/3603097?start=0&tstart=0 which was really helpful.  The problem is that we were trying to change this person's credit card associated with the AppleID from her personal card to her company credit card.  Going to http://store.apple.com/us/account/home and trying to Edit the credit card information at least got us to a more useful error message -- it complained about the credit card billing address.
So we went to Plan B, and created a new appleID for her, following these instructions http://support.apple.com/kb/ht2534 to get her an appleID without a credit card.  It then happily completed the registration process, and now she can download free apps.
When she needs to buy an app, I'll probably be back.  (Sheesh, apple, this should NOT be this hard to give you money!!!)

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    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
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    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
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    Found this discussion:  https://discussions.apple.com/thread/3603097?start=0&tstart=0 which was really helpful.  The problem is that we were trying to change this person's credit card associated with the AppleID from her personal card to her company credit card.  Going to http://store.apple.com/us/account/home and trying to Edit the credit card information at least got us to a more useful error message -- it complained about the credit card billing address.
    So we went to Plan B, and created a new appleID for her, following these instructions http://support.apple.com/kb/ht2534 to get her an appleID without a credit card.  It then happily completed the registration process, and now she can download free apps.
    When she needs to buy an app, I'll probably be back.  (Sheesh, apple, this should NOT be this hard to give you money!!!)

  • Genius won't connect - Your request is temporarily unable to be processed. Please try again later.

    Have been getting same error for over a month now...whilst trying to turn on Genius in upgraded version of iTunes.
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    Contacted Apple support and followed a few discussions with no solution.
    ...Flushed DNS
    ...Re-installed iTunes
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    Hi there !
    The process of AquaDan88 had worked for me (one million thx to him/her for the tips !). Now, I've to say something (maybe usefull for you kevinfromnorman). It is very important that you create a new account (not necessarily in USA. In my case, I'm in Switzerland and I've created a new account (without credit card into the app store in my country). The important thing is how to create this account:
    You absolutely MUST follow this Apple process to create your new account (without credit card) since the point 2) of AquaDan88 procedure. Follow carefully what Apple wrote on the page I've put the link here under
    http://support.apple.com/kb/HT2534?viewlocale=en_US
    Doing this will for sure resolve your problem (as he resolve mine right now).
    A last information. For those that already have an second account created, don't try to use your second account in place of create a new one. It is really important to CREATE a new account and not use one already created one ! I've tried with an already existing account yesterday evening and it won't make the deal.
    By the way, I'm amazed by the answer you received from the iTunes support kevinfromnorman !!! As soon as you've recover your Genius, answer back to their email with the right solution ! ;-)

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