Your subscription expires soon - renew today...

Why am I getting this email?
Everything is set to auto-renew. My Skype-In number renews in September.
Previous posts suggest these messages were in error?

I got the 3 day notice too: "Just to let you know that your existing subscription will expire in 3 days. We hope you’ve enjoyed staying in touch with friends and family using your Skype subscription." On my account it says "Your subscription was cancelled. It will expire on September 6, 2015." But Skype still works and I didn't cancel anything. This is confusing and has frustrated me for a couple days now. Does anyone know whats going on?

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Subscription expires soon notice

Hi,
I received an email today that state my subscription expires in 3 days. I look at my account status and everything is current. The email does not say what subscription expires.
Is this a fraud email or is it something I need to address
Thank you
PL

Skype offered free trial "World" subscriptions to some users which are "expiring". This email is a fairly deceitful attempt to get you to extend your current subscription in my opinion.

Subscription expired - cannot renew same subscript...

Hi, I used to have Skype Premium 300 allowing me to call both mobiles and landlines around the world. When it expired - and that was my fault for not taking action in time - I tried to purchase the same plan but I wasn't able to find it anymore. pricing of available subscriptions were also different to what they used to be.
Even though I ended up purchasing a lesser plan, I really need one which is equivalent to the old Premium both price and features wise.
1. Where can I find Premium again?
2. Can I transfer any credit left on my current plan to the new Premium?

Hello titchashen
Skype Premium was discontinued almost a year ago, hence there is no subscription for your account to "recognize and restart". You will need to find a new subscription from the multitude we have available that best covers your needs, and purchase that one

My subscription supose to renew today but it didnt

I want my subscription to renew i already pay for it before the the previous one finish else i want a refund i hate this custmer service no direct line for help

If you've used up all the minutes in a subscription you will have to wait until the billing month is up until the minutes are renewed. Subscriptions are pre-authorized recurring payments that bill 3 days in advance. So if your current subscription billed you it does not mean you will get your minutes on that day. Attempting to buy the same subscription will not speed up the process. If you want to cancel a renewal or recently purchased subscription you can follow the guidance in this Skype FAQ and links in order to put in a request for a refund.
https://support.skype.com/en/faq/FA12149

NEW SPAM ALERT: "Your subscription will expire in ...

I received this email, it looks legit, but I have no subscription, and so I know it is a scam!
the email it was from was also.... [email protected]. com
I did my research, looks like this spam email has been around for a long time, think it needs to be shut down!
beware...
Hi Laura,
Your subscription expires soon - renew today
Just to let you know that your existing subscription will expire in 3 days. We hope you’ve enjoyed staying in touch with friends and family using your Skype subscription. To keep calling mobiles or landlines, simply renew your subscription today. It’s perfect for those moments when you can’t reach them for free on Skype.
Renewing is easy - just pick the subscription that suits your needs and start calling your world for one low monthly fee*.
Skype
* A fair usage policy applies.
Lost Password · Account Settings · Help · Terms of Use · Privacy · Unsubscribe
No emergency calls with Skype. Skype is not a replacement for your telephone and can't be used for emergency calling
No emergency calls with Skype. Skype is not a replacement for your telephone and can't be used for emergency calling
Unsubscribing here will not affect any other newsletters you've requested or any mandatory service communications that are considered part of certain Skype services.
Getting help for Skype
While you cannot reply to this email, you can contact us through our help section for assistance.
You can also visit the Skype Community.
Protect Your Password
Skype staff will NEVER ask you for your password via email. The only places you are asked for your password are when you sign in to Skype or on our website if you want to buy something or check your account. You will always sign in via a secure connection, and we ask you to ensure that the address in your browser begins exactly like thishttps://secure.skype.com It should also show a little padlock symbol to indicate the secure connection.
Be alert to emails that request account information or urgent action. Be cautious of websites with irregular addresses or those that offer unofficial Skype downloads. Security updates and product upgrades are made available at www.skype.com or using the client's upgrade function.
© 2003-2015 Skype and/or Microsoft. The Skype name, associated trademarks and logos and the "S" logo are trademarks of Skype or related entities.
Skype Communications S.A.R.L. 23-29 Rives de Clausen, L-2165 Luxembourg.
Subject/title edited to define post subject more clearly.

Dear Readers,
My colleague, Aimi, has reported this to Skype. In this particular instance, this e-mail is not spam. Please see Aimi's post, here:
http://community.skype.com/t5/Rates-and-subscriptions/Subscription-expires-message/m-p/3975645#M4090...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

File usage after subscription expired or canceled

Hello!
I keep reading that if the subscription is expired or canceled, the files created using the suite are no longer available for use. How is that? I was under the impression that I can locally store all my files. If I transfer my files to someone with an active copy of Photoshop, they should still be able to be used correct?
I have at least three people I actively swap created files with and don't wish to lose files I create during the subscription period if I choose to go on another direction.
Thanks!

When your subscription expires or is cancelled, you lose access to the use of the Cloud apps (software).
But any files (created by those apps) you store locally will always be fine whether you're a Cloud member or not. No different to owning a perpetual license They're yours to keep and do with what you will - but you won't be able to open or edit them with Cloud apps.
Files stored in the Cloud are affected by the transition from 20GB storage (for members) to 2GB storage (free for non-members).
Once you cancel your membership, you've got 90 days to reduce your online Cloud storage from 20GB to 2GB before Adobe does it for you (and then there may be some file loss)..
http://www.adobe.com/products/creativecloud/faq.html
What happens to my files in the cloud if I cancel my membership?
If you cancel your paid membership you will still have access to the free level of membership, which provides 2GB of storage. You will have a 90-day grace period to delete files to get your cloud storage down to 2GB (or to purchase additional storage separately if you choose). If you leave more than 2GB of files in your cloud storage for more than 90 days, you may lose access to some or all of your files.

Your subscription has now expired - renew today

There appears to be no problem with my automatically renewing subscription, yet I got this message today, and another warning yesterday. Is this just a false alarm, or is there a problem billing my payment method or some such issue?

Hi, SkypeUserSomeGu[y] ..., and welcome to the Community,
Yes, you are correct. Please see my colleage Aimi's post, here, for confirmation:
http://community.skype.com/t5/Rates-and-subscriptions/Subscription-expires-message/m-p/3975645#M4090...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Payment refused, subscription expiring today

Hello there,
I hope someone can assist me. I currently have unlimited india calling plan. This product was discontinued sometime ago. However i still hold the subscription as i have been holding this subscription for a long time.
However on friday (day before yesterday) my payment for the subscription was refused due to my debit card not valid anymore.
I have spoken to the skype customer service via chat on friday and they advised me to update the card details which i did , and i was told the subscription will be renewed automatically which didnt happened.
I again spoke to the skype customer service yesterday and they advised me the same thing again to update the card details which i did yesterday and i was confirmed the subscription will be renewed within 24 hours, which , when i checked today, didnt happened.
I spoke to the skype agent today again to renew my skype subscription , but agent advised me the same thing as other agents to update the details . I told him that i have already done that twice.
Then he advised me to cancel my subscription and reactivate again. But i dont want to go this way, becoz if i cancel the subscription and then not being to to reactivate i will loose the product even for today.
My skype subscription still says active in the account status. However no payment has been taken yet. and my subscription expires tonight.
Can someone kindly let me know what can i do to retain my subscription? as i dont want to loose it
The thing i have done till now are :
(1) updated my payment details twice
(2) added three source of payment (1 using credit card, another using paypal, and the third using debit card
i was advised by the agent , that the payment system is automated. Can someone let me know when the system will try to take the payment second time. as the first time being refused first time on friday?
OR please someone can advice me a alternate way to retain my subscription?
thanks

atur4kp wrote:
I currently have unlimited india calling plan.
Hello
According to your account you have one Subscription - the Unlimited UK/India Plan - not the Unlimited India Plan. Please clarify. PayPal couldn't process your original order due to the expired credit card. As you have now updated your card you should resubmit your order. If you cancel a Plan which is no longer available or allow it to expire you will lose it permanently.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Windows 8.1 pre-installed , your windows license will expire soon?!?!

I just updated my Windows today when they prompted and asked me to update it and restart the laptop. After updating and restarting, the laptop suddenly notifies me that my windows license will expire soon and I will need to activate it in the pcsettings.
It then brings me to a page with two choices, activate windows online or enter new product key. I tried both options but the first one won't work and the second one requires a product key which I have no idea what it is. When I look at my system information, it says that my windows 8.1 is activated.
By the way, my windows 8 is pre-installed on the laptop. Please help, I am a complete newbie in the technology field!
This question was solved.
View Solution.

Hi,
Try the following.
Hold down the ctrl and alt keys and press delete.
Select Task Manager.
In the bottom left select More Details ( if it's not already selected ).
Click in the Name column header to arrange the processes in alphabetical order.
Find the process Windows Explorer, then right click on it and select Restart.
When the process has restarted, close Task Manager, then right click the Start Menu icon, select Command Prompt (Admin) and click ‘Yes’ to the uac prompt.
Enter the following command and hit enter ( Note that there is a space between slmgr and -rearm )
slmgr -rearm
Restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My itunes match subscription will be expiring soon. Will I lose all my music, as they are threatening, if I choose not to subscribe again?

My itunes match subscription will be expiring soon. Will I lose all my music if I choose not to subscribe again?

Hi,
If all your music is in your itunes library on your computer, you will not lose that music.
If you do not have the music on your computer and stream the music you will lose all your music except for previous itunes purchases. Likewise you will no longer have access to match music.
Jim

Subscription Expired - How to find renewal info?

Yesterday was my annual renewal date for my subscription to call phones in the USA and Canada. Skype automatically charged me and sent me an email saying they did so.
Today I got an email saying my subscription expired.
My account appears to be working.
Is this email I received also related to that World account email problem other people were having in the last few days?
What concerns me is I have 2 subscriptions, one for unlimited calling and another for a phone number. I don't know when the phone number one reneews, but I was not charged for it yesterday.
How can I find out when my Phone Number subscription renews??

Installation Number(10 digits)=? Is it SAP Solution Manager Key??
No, Solman Key si not the Installation number.
You can get it from SYSTEM>STATUS as suggested above OR Tcode SLICENSE
User Name=? Is it Login ID??
Yes
Object Type(4 chars, 4 chars)=?
Object Name=?
SE80, as suggested above by Imran
SAP Release(4 chars)=? Is it SAPinst Version 642??
This is component-wise (SAP_BASIS, SAP_ABA, etc). You can find it from System info (SYSTEM>STATUS as suggested above).
Hardware Key(11 chars)=?
Tcode SLICENSE
System Number(18 digits)=?
SLICENSE
Database Code(20 chars)=?
Not sure.
You can get these from System Info:
Database system
Release
Name
Host
Owner
DB client lib.
DB releases
DBSL version
DBSL Patch Level

"Renew your subscription" error window bug!

Its about 2 days that my creative cloud with this problem
whenn i try to open indesign, photoshop and ilustrator
im getting the pop window of "renew your subscription" i press the button try again
and he pop your subscription to creative cloud is now active ( my subscription is till december)
when i press to continue im getting back to the "renew your subscription" and this loop is like forever and ever.
I need to work and i cant!!!!
ive talk to adobe support today and still noting fix
please help me reset my subscription or something.
what can i do?

I am experiencing the exact same issue. It first started yesterday morning, nothing about my internet access or security settings have changed.
Every time I go to open any Adobe program, I get a pop up box to "Renew your subscription", saying that I am signed in to the correct account. I click Try Again, get "Thank you. Your subscription to Creative Cloud is now active. Click Continue to use your product." I click Continue, pop up box closes, then a new pop up box opens 2 seconds later with "Renew your subscription". The same cycle occurs if I click "Have a different Adobe ID?" and enter my password to sign in. I am unable to use any Adobe product.
Mac OSX 10.8.5
Subscription active.
Do not see any option to "License this Software"
No Adobe entries in my hosts file.
I am able to access https://lm.licenses.adobe.com/ successfully.

"validating license, renew your subscription, subscription now active" endless loop

this morning my creative cloud started having this problem. I launch an app, a modal screen tells me it have to validate my license, it gives me the renew your subscription screen, I hit try again, it comes back with subscription now active screen, I click continue and it starts the loop again....I just spent 45 minute with chat help, which was worthless... Anyone else have this issue?

Same thing here- it started yesterday, mid-day. I couldn't start any of my Adobe CC apps on my PC or on my Mac! I spent 2 hours on a chat session with Adobe today- constantly transferred from customer service to technical to billing, in a loop. Nobody could help. They act like they've never heard of this issue before even though a google search shows that plenty of people are having it! I never changed anything- I was just trying to use the software like I always do. All of a sudden it just wouldn't let me past the "renew your subscription" message.
My account is paid in full. I pay by credit card every month. They just billed me on 9/18. I've signed in and out of Adobe Creative Cloud probably 25 or 30 times. I've updated my payment method twice, just to see if anything would help. My account status showed account was paid up and that my plan was supposed to go until May of 2015.
After 2 hours of being passed around to various adobe people via their support chat, with no resolution, I gave up. One of their not-helpful employees actually suggested that I should "just ignore the renewal message." How can I "ignore" it when it won't let me start the software???
I had to cancel my creative cloud service. Now I have to figure out what software to use in place of Adobe's applications. Anybody got any suggestions for a good open-source or cheap alternative to Illustrator and In Design?

Your subscription to Adobe Muse has expired

Hi, i'm just renew my Adobe Muse subscription (month to month) 3 hours ago and when I try to open it shows this message "Your subscription to Adobe Muse has expired".
I check my account and the status of my subscription to Adobe is 'Activate'.
Any and all help would be appreciated.

Does the error message indicate an error code like I-200? If yes, please refer to the following article on dealing with this issue - http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html.
Or if you have recently renewed the subscription, I would suggest allowing it some time (24 hours approx.) for the order status to update at the backend and it should successfully re-activate.
If this is not the case, and if the subscription isn't expired, I would suggest contacting our Live Chat support through the following link - http://helpx.adobe.com/contact.html?product=muse
Thanks,
Vinayak

Renew Your Subscription Message - How do I Remove

Please Help - I have been searching online and I have not found a solution yet. I was previously a subscriber to Adobe Cloud and I found it to be not worth the money for my use. I only use Acrobat and I would rather pay for the Software outright than use the running cash cow. So, I let the subscription expire and I removed all the Software, I thought, from my computer that was associated with Cloud and this was suppose to remove the software. After several attempts still no luck.
I downloaded the Adobe Acrobat XI Trial Version to sue while I order the Software and it will not let me use it because it is forcing me to renew a subscription I don't want. How can I resolve this issue? The e-mail address I subscribed with and the account is no longer active ([email protected])..... HELP!!!!

Hi Shrek,
If you purchased the software then click on license this software and sign in with your Adobe Id and enter the serial key to activate.
Regards,
Romit Sinha

Your subscription expires soon - renew today...

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