Your subscription has now expired - renew today

There appears to be no problem with my automatically renewing subscription, yet I got this message today, and another warning yesterday. Is this just a false alarm, or is there a problem billing my payment method or some such issue?

Hi, SkypeUserSomeGu[y] ..., and welcome to the Community,
Yes, you are correct. Please see my colleage Aimi's post, here, for confirmation:
http://community.skype.com/t5/Rates-and-subscriptions/Subscription-expires-message/m-p/3975645#M4090...
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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"Subscription has now expired" email

Hi Skype Community,
Some of you have recently received an email titled "Your subscription has now expired - renew today" without being aware of any of your subscriptions expiring. Please sign in to your Skype web account page at www.skype.com/go/myaccount and follow the "Purchase history" link which you can find at the bottom of the link list there.
Now check if you have a subscription called "'SKYPE GIFT - Unlimited World 20mins'" with a start date on April 16th 2015 showing there. The expiration email you received is referring to this 20 minutes gift subscription. For more details please refer to the email you received from Skype on April 16th 2015.
We're sorry if this expiration warning email has caused some confusion. There's no further action required from you.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Did you use the arrows above the purchase history to navigate to the purchase history for "April 2015"? The header should look like this:
Can you confirm that you do not see the 20 minutes gift subscription listed there?
It looks like actually you haven't purchased any calling subscription so far and have been using Skype credits "Pay as you go" for calling. And you should continue to be able to do that even after the gift subscription expiration email.
Are you facing any difficulties right now in placing calls using your Skype credits?
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

I purchased software during trial period. The trial has now expired, and is blocking my use of the product that I purchased.

I purchased software during trial period. The trial has now expired, and is blocking my use of the product that I purchased.

Post your issue here: Recently active topics in Photoshop Family about Photoshop Lightroom some one from customer service should pick it up.

After downloading booh from local library it has now expired how do I delete from IPAD

After downloading a book fom my council library the time I can have it has now expired,how do I delete it from my IPAD AIR

Hi,
By default, Acrobat DC for iOS displays recently viewed files. You need to switch to other file location (such as Local, Document Cloud, Creative Cloud) to delete, rename, move, or duplicate files.
You can switch to Local, if you would like to see the files and folders that are locally stored on your iPad.
Would you take a look at the following document to see how you can switch to other file location and delete files?
How to manage files in Acrobat DC for iOS
Please let us know if you have additional questions. Thank you.

Your subscription has been suspended as you have e...

Hello,
My subscription has been suspended due this Fair Usage Policy. My subscription on May 03-5-2012 and my account suspended 12-5-2012. How many for long time is suspended my subscription, please tell me answer. This message is still "Your subscription has been suspended as you have exceeded the fair usage policy for today, try again tommorow".
..Still again I am trying to connect on 13 May 2012 but still same message is coming ".........try again tommorow,
Please help me call is very urgent for me
Regard's
Manoj Srivastava

I think you may need to contact customer service regarding that matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Hi, i cannot open PDF files. I recently downloaded a sample of Adobe Pro, but that has now expired

Hi, i cannot open PDF files. I recently downloaded a sample of Adobe Pro, but that has now expired and my PC wants a code input to enable me to open adobe files.
I do not wish to purchase Adobe Pro as it is too expensive.
please help, being unable to open PDF files is starting to hamper my business.
thanks

If all that you want to do is open PDF files, you can download Adobe Reader from http://get.adobe.com/reader/

I downloaded a trial that has now expired and I can't find a serial number to sign up. How can I find this?

I downloaded a 30 day trial of illustrator for work that has now expired. I cannot find a serial number to change to a paid membership and do not have an email with one. Please advise?

Sign out and Sign in to Creative Cloud app and then launch Illustrator and check.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Still face issue , ??
Let me know whether you are using Windows computer or Mac?

"your page has now bin published - but it's still the old page on my webpage - what can I do (and yes; I have published this page now over 30 times without success)

"your page has now bin published" - but it's still the old page on the internet - what can I do (and yes; I have published this page now over 30 times without success. It worked well enough with two other pages, but not with this one)

I fixed it - just empty cache in the browser

I'm being asked to renew my product when my one year subscription has not expired and won't expire for another 6 months?

I've got a student version of the creative cloud through my college, which for the life of me, i cannot understand why all my friends never have issues but I always do.
So I renewed my one year subscription that my college pays for in november. It's april and last week it told me i needed to renew but let me use the products anyway. Today I open it and it says you need to renew. I go to check my dates and that and see if i can get another subscription but adobe tells me I still have a subscription that hasn't expired yet and I can't get a new one until it does. I tried to take the redemption code and use it again but it won't let me because it's already been used.
It's not my college's problem because they don't deal with anything other than paying the subscription every year, just like a customer. They don't have access to my records or any of that, and therefore can't help me. So what the hell Adobe? Why can't I use my product that hasn't expired?
I'm using a PC with Windows btw.

Hi there,
Your subscription was started on Mar 27, 2014 and ended on Mar 27, 2015. Since then no new renewal has happened.
If you have received a new code from your college then please visit https://creative.adobe.com/redeem to start your membership again.
^Ani

I paid for the annual subscription for lr and ps. when i download the programs it showed me using the trial version which has now expired. how do i get the full program i paid for?

I paid in full for one year for lr and ps. Both apps show as a trial version and ps is now expired. How do I get the full use of the programs I paid for?

Moving this discussion to the Adobe Creative Cloud forum.
Oclan and Cesarguez if you have a valid membership and it is not being authorized then there is likely a connection failure between the computer and our servers. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection failure.

My subscription has not been renewed on time this ...

Hi, I've got two skype subscriptions and one of them has not been renewed on time this month. The order no. is 575285777. It should be renewed on 18 Mar. but till now it's still not been renewed yet. Pls solve the problem a.s.a.p. Thank u.

bonibras wrote:
First of all, I'd like to let it clear that I think Skype service has become worse after Microsoft bought it.
Second, I was charged for a 60 min mobile Brazil subscription, but It didn't not renew my subscription so far. It says my credits will be available on 29th January and I'm wondering what day is today.
I was charged on the 26and Skype now claims that i have to wait three days before getting credits. I believe the third day is 29th.
Why wasn't it like this before Microsoft bought it? Why turn things more complicated?
Hi,
Nothing as changed with Skype Service or offered subscriptions since the aquisition
Minutes are always restored based on time and date of first order.
And as I see you have received your minutes, so please try to make a call again
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

Re: Email received - "Your subscription has expire...

Same is happening to me during the last couple of days, though all my Skype subscriptions are in good order! Any idea what is going on? Scam??

mhbbowen wrote:
I received the same message yesterday
SCAM attempt. Please ignore.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Subscription has not been renewed

First of all, I'd like to let it clear that I think Skype service has become worse after Microsoft bought it.
Second, I was charged for a 60 min mobile Brazil subscription, but It didn't not renew my subscription so far. It says my credits will be available on 29th January and I'm wondering what day is today.
I was charged on the 26and Skype now claims that i have to wait three days before getting credits. I believe the third day is 29th.
Why wasn't it like this before Microsoft bought it? Why turn things more complicated?

bonibras wrote:
First of all, I'd like to let it clear that I think Skype service has become worse after Microsoft bought it.
Second, I was charged for a 60 min mobile Brazil subscription, but It didn't not renew my subscription so far. It says my credits will be available on 29th January and I'm wondering what day is today.
I was charged on the 26and Skype now claims that i have to wait three days before getting credits. I believe the third day is 29th.
Why wasn't it like this before Microsoft bought it? Why turn things more complicated?
Hi,
Nothing as changed with Skype Service or offered subscriptions since the aquisition
Minutes are always restored based on time and date of first order.
And as I see you have received your minutes, so please try to make a call again
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

"Attention! Your password has already expired."

Does anyone else have this dialog box appear when you start the computer? It began a couple weeks ago, and I haven't upgraded or added new software.

Select (triple-click) the following line, then control-click and select Services > Reveal from the contextual menu that appears:
/Library/Security/
Your Mac should switch to a Finder window. Open the highlighted folder. It will contain a few other files and folders. What are their names?

Subscription has not be renewed

order NO:[removed for privacy]
Pls kindly check it, thanks!

I think you may need to contact customer service regarding this matter. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
hth.
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

Your subscription has now expired - renew today

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