Your update 33.0 is not compatable with Norton antivirus and the screen only turns black when trying to open firefox. Please help
Please see question. I have tried uninstalling and reinstalling, but with no success. Chrome and Int. Exp both work fine, but nothing comes up but a black screen covering most of my monitor in Firefix.
Sorry but it is always the other way. Norton needs to update their Firefox extension to work with the new major version Release so it can tie in with their antivirus client.
The good news is that Norton as usual has a live-update patch for Firefox 33.0 which was available on October 13, the day be fore Firefox 33.0 was Released.
*http://community.norton.com/forums/firefox-33-support-norton-toolbar-0
*https://community.norton.com/blogs/product-update-announcements/firefox-33-und-norton-toolbar
As for the black screen it may be due to old graphic drivers
https://support.mozilla.org/en-US/forums/contributors/710777?last=62406#post-62379
start Firefox into safemode '''by pressing the shift key while the application is launching''' & disable Hardware Acceleration in the Firefox ''menu ≡ > Options > Advanced > General'' (You will need to restart Firefox to take effect).
Similar Messages
-
I Shut down my Mac by holding in the power button after my iMac froze and now when I try to turn it back it on all I get is the grey screen with Apple loge and the timer and doesn't get any further. I have tried the diagnostic test but nothing was found.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
It says ff4 is not compatable with norton or avg.....why is this?
i downloaded ff4 beta
was a nitemare, but heard good things bout new version, downloaded it
now pc is slow an says ff4 is not compatable with norton or avg antivirus
'''bold text'''It is down to Norton and AVG to update their products to work with Firefox 4. Mozilla froze the extensions API about 5 months ago, giving add-on developers plenty of time to update their add-ons, but some companies have not yet done so.
-
I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please help.
This link shows that ACR 8.3 supports the Nikon D610 and 6.7.1 was the final version for CS5.
Camera Raw plug-in | Supported cameras
So you can upgrade to CS6 and ACR 8.7.1
or using the DNG converter, convert your Nikon raw files to dng format to open in CS5.
Here is the download link: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
or Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
And here is a great video tutorial on how to use the converter.
https://www.youtube.com/watch?v=0bqGovpuihw
Gene -
She downloaded the game Breakaway from the App store yesterday and today when she opened the game it said "this game is not connected to game centers" and the screen went black/blue. I tried resetting without the power adapter and with the power adapter and nothing happens. She has only had the Itouch for 2 weeks.
I did try that numerous times and nothing happened. However, I did eventually get it to work. After trying to reset it numerous times and the screen still just staying frozen I logged into the Home Share portion on the Home computer and deleted the Bubble Birds game. Eventually the Itouch died and I was finally able to reset it by plugging it in and holding down the buttons. I doubt the deletion of the game helped, but since it seemed to be the cause, I went ahead and deleted it. Thank you for your reply.
-
Udating my ipa and the screen has gone black with just the apple logo and an updat bar. I cant turn it on/off.
TRY THIS TRICK.... IT HAS HELPED ME SO MANY TIMES!!!
hold down the power button and the home button for about 6-8 seconds or until the screen goes black.... -
LR can not sync with my iPhone,, ( I have IMAC 10,9,3)
When trying to sync I can not connect?
When trying to connet.
1, Click on get started with LR Mobile,
2, Logg in,
answer attempt tp index a nil value?Have you tried this workaround? ....Error: "Unexpected Sign in failure...nil value" when syncing to Lightroom mobile | Mac OS
-
I have the iPad with retina display and the screen is cracked, however it is not yet a year old, how much does it cost to replace it?
I don't know what country that you are in, but in the US the price for repair (i.e. replacement) is (from here) $299 for the iPad 3, and here in the UK (from here) £256.44
-
I need help!!! Did my iOS 6 update today, thought it was fine!! Then my friend text me and instead of saying Siobhain it says voicemail text message!! I've tried deleting her and adding her again, turning phone off etc etc!! Please help!!
I know of no way to remove encryption on iTunes backups if you've forgotton the password. If you've used the 4 digit PIN code to lock your iPhone in the past that can sometimes default as your "password" for this encryption in iTunes. Try that PIN or any PIN you've used in the past. If you don't use a lock maybe you played around with that feature once when you first got your phone....try "1,2,3,4" or anything you could have possibly tried.
As far as accessing older unencrypted backups you can try this software. I do not have any experience using it but it seems like it's what you need and is probably the easiest route for both voicemail and texts:
http://deciphertools.com/products.html
If you want to try to find voicemails using Terminal, I found this link as well:
http://mikereys.wordpress.com/2011/10/18/iphone-backup-restoring-visual-voice-ma il/
I know with AT&T, voicemails are only stored on their servers for 30 days so any voicemail older than that you would not have been able to access again.
Best of luck. -
We updated to the new Pages 5.0.1 and now none of our Pages 9 documents will open. Please help.
We updated to the new Pages 5.0.1 and now none of our Pages 9 documents will open. Please help.
Since you have Pages '09 documents it is safe to assume that you own Pages '09. If you bought it from the App Store you should be able to download it again to your new machine. If you have the install disks, you can install it on the new machine and the find the updater for it.
Or you can go to the Apple Store (make an appointment) and get them to install iWork '09 on your machine. They will do this for free if you can provide any proof that you owned it on your older machine. They may do it for free anyway.
As others said, your '09 files should open, so perhaps they were '08 files. In which case you must open with '09 first. For this reason Apple will sometimes give you a free version of iWork '09. If you are not near an Apple Store try phoning them. No guarantees, but others have reported that Apple sent them a free DVD.
Worse comes to worse, look to buy it on Amazon or eBay, but try Apple first. -
Hi, anyone can help me? I can't activated my ip4 after restored n updated and it's showed activation server is temporarily unavailable and the device can't read my SIM card,can someone please help me....thanks
It is 99% hacked/jailbroken iPhone to use a different carrier than intended. You have to put the sim from the original carrier or ask them to unlock the iPhone. We as well as Apple cannot help you with this.
-
i plugged in my iphone 5S and locked the screen 20 minutes later I tried to open the phone it will not turn on i treid reset and that wont work I have a black screen,
I tried just holding down the power key...NOTHINGDo a reset, hold down the home/sleep button together until you see the apple logo and then release.
-
Reminders Notifications in Mountain Lion latest update keeps freezing on my homescreen and won't go away when trying to close. Please help.
I'm using a 2009 Macbook Pro and have installed the lastest update 10.8.1I've been seeing this for some time now and getting quite sick of it. It happens when I've been away at work for the day and come home to find frozen notifications.
You can fix this temporarily by quitting Notification Centre from Activity Monitor but it keeps happening to me every week or so. -
im running XP with all firewalls and pop up blockers off. Ive tried using chrome, firefox, and IE. no download starts and im redirected to the thank you screen, please help!!!!!!!!!!!!!!! Ive read all related articles, aswers and solutions but cant seem to get tunes to download?
Ive tried from my PC, and ive tried from another which runs Vista. Both pc's were tried using firefox, IE and chrome,and both had firewalls off and pop-ups allowed completely (I basically turned off all security). I checked for 3rd party software which could also cause "blocks" but all 3rd party software were eliminated. I even tried stopping and restarting windows installer in "computer management; services, services". Still no luck..... This is the first time that ive struggled downloading Itunes. The reason im trying to download itunes is because im attempting to restore my iphone 4.....
-
I AM TRYING TO OPEN FIREFOX, AND GET A URL MESSAGE: PLATFORM VERSION 8.0 NOT COPATABLE WITH MIN VERSION 7.D MAX VERSI 7.D
If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/880050]]
Maybe you are looking for
-
I am trying to access iCloud,I have had my ipad for over a year and did not use it,but now I have my I phone5 I find I can't do a lot with them together,so looking into this more I think it may be an iCloud issue,when I try to sign in I am told my ac
-
Error 2050 with Menu and States - DisplayObject must be a child of the caller.
Hi, I'm starting an application using States and a main Menu and when you click on the menu Item it changes the currentState. I was doing fine until I wanted to dock the Menu using an ApplicationControlBar. You can see the error message: http://dev20
-
My password for iTunes is rejected on my iPad but works on my iPhone
I am onto my iPad 3 and also have an iPhone 4.. My iTunes password has never changed but today on my iPad I am getting an error message saying incorrect password but it works on my iPhone.. I haven't changed anything
-
LiveCycle ES Connector for IBM Content Manager connection problem
I've recently installed Adobe LiveCycle ES 8.2.1 and we're trying to get the Connector for IBM CM working. First off here's what software levels we're using: LiveCycle ES 8.2.1 WebSphere Network Deployment 6.1.0.21 IBM HTTP Server 6.1.0.21 IBM DB2 UD
-
Applying clip markers in CS6 stops playback
Pressing the 'M' key marks the timeline okay, but how do you mark individual clips on the fly? In timeline, it does not mark clips at all. If I bring the clip into the source view, I can mark with the M key, but it stops playback. It also marks ever