Your user has no SAP Support Portal user assigned

Hi all,
in transaction SM37 I found a job that almost everytime ends with error. Name of the job is "SM:SYNC SAP SESSIONS" and it's executed daily. The error message is :
Job started
Step 001 started (program RDSWPCISERVICEPLAN, variant &0000000000452, user ID SYS_JOBYSAP)
Your user has no SAP Support Portal user assigned
Job cancelled after system exception ERROR_MESSAGE
Everyday the job is scheduled automatically by another job "SM:SCHEDULER". I suppose that is same on your systems.
I know the error message say that I should try to assign S-user to user SYS_JOBYSAP but I think it should not be the problem because some days the job ends with no errors. Also when I duplicate some old job (with status Cancelled) and execute it immediately the job ends in green.
Do you have any idea what could be wrong? Is it possible that there is some problem with connection to SAP almost regularly everyday in same time?
Best regards,
Zbynek

I would like to check whether the SAP service that is used by job SM:SYNC SAP SESSIONS is running in given time. I need to re-schedule job SM:SYNC SAP SESSIONS to other time. How is it possible? I think the job SM:SCHEDULER uses some table that contains detail informations about scheduled jobs. Is it right? Do you know name of the table?
Regards
Zbynek

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        127.0.0.1 255.255.255.255        On-link        127.0.0.1    306
127.255.255.255 255.255.255.255        On-link        127.0.0.1    306
194.117.106.128 255.255.255.252 216.253.195.170 216.253.195.169    21
216.253.195.168 255.255.255.248        On-link 216.253.195.169    276
216.253.195.169 255.255.255.255        On-link 216.253.195.169    276
216.253.195.175 255.255.255.255        On-link 216.253.195.169    276
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194.117.106.128 255.255.255.252 216.253.195.170      1
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Message was edited by: Uma Thirugnanam

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