Youtube crashes my whole computer
youtube starts playing then jams up and sometime my desktop freezes as well, what is wrong?
Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Flash 11.3 crashes]]
* [[Flash 11.3 doesn't load video in Firefox]]
On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:
* http://forums.adobe.com/thread/1018071#TemporaryWorkaround
* http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3
(See [http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html this Adobe blog post] for technical details about Flash protected mode.)
Please tell us if this helped!
Similar Messages
-
Aperture is crashing my whole computer when editing
I am a Photographer and so I have many RAW files on my Mac..
I use Aperture to edit, but in the last few days when I am editing a picture (zoomed in, skin smoothing or retouching) Ap will just close, the only warning being the coloured spinning ball.
Last night my whole computer just switched off whilst I was in the middle of editing, and this morning the screen went dark and an instruction came up to turn off the computer by holding the power button, and restart.
I've checked my RAM and there seems to be plenty.
It was just an issue exclusively to Aperture, but now I seem to be experiencing the spinning coloured ball when trying to use Safari.
So something is amiss.
I was wondering if it just may be Aperture, in which case I was going to export all the projects to the desktop and then uninstall and reinstall the software..
If anyone can help it would be much appreciated!
As a photographer I will be lost if I can't edit!
Thanks in advance.Sounds like a kernel panic. See if anything here helps
http://support.apple.com/kb/TS3742
Or here
http://www.thexlab.com/faqs/kernelpanics.html -
Adobe flash player crashing my whole computer could anyone please help?
Is this just a win vista problem or something?
Computer specs:
Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2
Dell XPS430 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A00
Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 6078MB RAM
Page File: 1979MB used, 10287MB available
DirectX Version: DirectX 11
ATI Radeon HD 3600 Series
Display Memory: 3031 MB
Dedicated Memory: 248 MB
Shared Memory: 2782 MB
Current Mode: 1280 x 900 (32 bit) (60Hz)
Everything is up to date explorers, java, direct x, video cards, checked every single driver...
This is my problem:
The newest flash player crashes everytime I open certain web pages like failblog or tinychat which requires a webcam
I'm not sure what is causing it but it's only when i'm on those webpages that it crashes...
I can go on youtube kongregate steam and I can play tons of games the only thing I cant do is go on certain websites that messes with the newest version of flash for some reason...
I can use ANY other version of adobe flash and it won't crash at all but the problem with using the older versions is that I can't use my webcam on certain sites.
Will there be another update release for adobe flash that will fix this problem? The previous version was fine I don't know what was changed but will it get fixed?
And yes I have also been into the error logs but it doesn't show anything and the codes that it does show, people don't know what the hell it means lol just a bunch of binary number like data...I could post that but I doubt it would be of any help it's just a few short lines of numbers on each crash...I have purposely crashed my computer about 2 times to check if error logs popup and to see what is crashing the flash player but nothing changes in the crash log..
So to sum my problems up into a short paragraph....newest flash player crashes my computer when I go on webcam/webchat/certain websites with flash videos on it, also if I right click and try to tamper with the settings it also crashes my computer...I would like to know if there's a possible fix for this or will there be another update released anytime soon?
Please help and thank you for all future responses I will continue to use older versions of flash player till this problem is resolved, also on my newer i-7 620 processor 5850 ati laptop it crashes but rarely although I can use my webcam on msn on that computer but this is one has problems....Sorry I wasn't able to respond for a while I work two jobs so I really don't have time for this although I would still like to get this solved very much.
In the event viewer all it says is that there was an unexpected shut down.
I have checked and updated everything on both computers I tried to disable hardware acceleration and that still didn't change anything.
Sometimes when I try to just right click on a flash player and change the settings it crashes, if I try to load certain pages it crashes, if I try to use a webcam chat on a webcam site it crashes. Though I can still view other people's webcams in chat ex: tinychat I could be in there chatting away with some friends from across country and nothing will happen until I click webcam and flash player asks to allow, it will crash if I try to right click anywhere and that little flash settings popup it crashes.
All of this happens when I use the most current version of flash player any other previous version will not crash when doing any of this although I can't use my webcam since the website is running an updated version which is why I would like to get this problem fixed.
The new firefox update didn't help at all it still just freezes. There is no blue screen, no crash error report, no event log. The event viewer just says it was shut down unexpectedly.
I also tried uninstalling all webcam applications unplugging my webcam and that didn't affect it at all. I've done everything that people have been doing on here to solve there problems, I used the search button and tried options from various threads but none work for me.
I can do everything normally that requires flash player like play games, watch videos, and other stuff but it just crashes when I do those certain things as stated above. It's weird that there is no log, no anything just a freeze and I can't do anything to the computer i've tried letting it sit for about 15 minutes but it didn't respond. I used ctrl alt del after a while, alt tab, alt f4, holding down certain keys, holding the power button in for a while and nothing will happen. It just sits frozen untill I unplug it.
Is there anything I can do to get an error log of the crash since event viewer isn't working? -
Pop Ad tabs include ad, when I close it asks if I'm sure I want to leave the page. I say yes and then there is another survey ad that says I may have won something. This whole process requires at least 4 denials before I can get the page to close.
Periodically my computer will freeze and restart when I am using Firefox.Sounds like Malware.
Install, update, and run these programs in this order. They are listed in order of efficacy.<br />'''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' <br />These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.<br />
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] <br />
SuperAntispyware - [http://www.superantispyware.com/] <br />
AdAware - [http://www.lavasoftusa.com/software/adaware/] <br />
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] <br />
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]<br />
Also, if you have a search engine re-direct problem, see this:<br />
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: <br />
[http://www.spywarewarrior.com/index.php] <br />
[http://forum.aumha.org/] <br />
[http://www.spywareinfoforum.com/] <br />
[http://bleepingcomputer.com] -
Facebook on Firefox crashes my whole computer
I've got Windows 7 system and for the past week I haven't been able to open Facebook. It crashes before the page opens. I don't get any error messages because it stops working before this. I have to manually turn the computer off and on again as Ctr Alt Del doesn't work either.
Does it have any effect if you disable plugins like Java and Flash?
*https://support.mozilla.org/kb/Troubleshooting+plugins -
Firefox crashes my whole computer when on facebook.WHY ?
When on facebook playing a game or just clicking on links my computer goes down.Only on facebook other wise firefox works good.
This started in version 10.0.2 was hoping beta would solve.Had to roll back graphics drivers last time i updated.
Application Basics
Name
Firefox
Version
11.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Road Runner Community Toolbar
3.10.0.1
true
{e4878b45-e2c0-4307-b6e8-734922f92f5b}
Test Pilot
1.2
true
[email protected]
CA Anti-Phishing Toolbar
2.0.0.257
false
[email protected]
DivX Plus Web Player HTML5 <video>
2.1.2.145
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
WinZip Courier
3.5
false
{74c841e3-b59f-479e-8d7a-e26a942a87c8}
Modified Preferences
Name
Value
accessibility.typeaheadfind
true
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.rr.com/
browser.startup.homepage_override.buildID
20120305181207
browser.startup.homepage_override.mstone
rv:11.0
browser.tabs.loadInBackground
false
dom.disable_open_during_load
false
dom.disable_window_flip
false
dom.ipc.plugins.timeoutSecs
1
extensions.lastAppVersion
11.0
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1331059852
places.history.expiration.transient_current_max_pages
104858
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.OCSP.disable_button.managecrl
false
security.default_personal_cert
Select Automatically
security.disable_button.openCertManager
false
security.disable_button.openDeviceManager
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 4800 Series
Vendor ID
0x1002
Device ID
0x9462
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.791.0.0
Driver Date
10-26-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 4800 Series ) -- OpenGL ES 2.0 (ANGLE 1.0.0.930)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d -
Why Safari crashes the whole computer once in while?
Safari crashes without an aparent reason and it crashes all the system at the same time. And it's also slower than other browsers.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for crash or panic reports. If you don't see that heading, select
View ▹ Show Log List
from the menu bar.
A crash report has a name that begins with the name of the crashed process and ends in ".crash". It may be under either of the two subcategories, "System" and "User." A panic report has a name that begins with "Kernel" and ends in ".panic".
Select the most recent of each and post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post any other kind of diagnostic report, such as a hang log — they're very long and not helpful. -
Why did itunes crash corrupt my whole computer?
i hate itunes so much! i tried to download some tunes and the files were corrupted on apples end, it wouldnt let me download them, it kept giving me errors. then you know what happened, itunes lost my whole library, then you know what happened, all my prefrences for all my applications suddenly disappreared. i have no bookmarks, no email settings, nothing. im sooooo ****** off right now its not even funny.
why did the crash of itunes screw up my whole computer? and what can i do to bring it back to the way it was before itunes blew it up?
this is unacceptable. because of this, i will never buy anythig from itunes store again.Welcome to the Apple Discussion
I'm sorry to hear of your problems. However, I wonder if iTunes screwed up your computer? Perhaps there's another, core issue with your Hard Disk? Have you run any Hardware Diagnostics?
Regards
TD -
Working in photoshop when using Filter function with Lens correction/vinette correction, noise reduction, or unsharp mask, my computer crashes instanely, no messages, have to reboot, loose all privious work done, I was only working one photo at a time, jpeg file, no enlargement. Due to this problem I send the computer to apple and reinstall the OSX, checked all hardwares, start from a clean computer. can find out why this is, is there a plugin I should install to prevent it from crashing? thank you.
My computer Apple OSX, 10.6.8
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number Of Processors: 1
Total Number Of Cores: 4
L2 Cache (per core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM112.0057.B00
SMC Version (system): 1.59f2
Photoshop CS5 extended, no plugins.Does the whole computer freeze or shutdown, or does Photoshop hang or crash?
If the whole computer freeze or shuts down - then you're probably looking at bad hardware in your system. Bad RAM is by far the most common cause, followed by bad motherboards, CPUs and power supplies. -
Why do GarageBand, iMovie, Photobooth, and Hulu and Youtube videos slow down my whole computer?
I have a higher end 13" MacBook Pro running OSX Snow Leopard 10.6.8 that I purchased in August of 2010. About a month ago, I was using iMovie to edit a project when all of a sudden it started responding extremely slowly. Like, near impossible to work on my project slow. The whole computer was lagging, the mouse was unresponsive and I could barely use the gestures on the trackpad to get to different programs. Eventually the pinwheel of death showed up, and I quit iMovie. As soon as it closed, everything returned to normal. I restarted the computer to see if that would help, but as soon as I opened iMovie again, the whole computer started lagging. I then noticed that the same problem occured when I used GarageBand, iPhoto, Skype, and when I watched Hulu or YouTube videos. With all of these programs/sites, everything is running fine beforehand, but when I open them up, chaos sets in. This problem doesn't occur when I use other intensive programs like Photoshop or Illustrator, nor while I'm browsing the web. The only web problems are when I watch a video. Any video. Other than that, web pages are as quick to load as ever, and I can use the computer normally for any other task. This is seriously a problem because I use iMovie and GarageBand for school a lot, and my grades depend on me being able to use these programs effectively. All of these problems have persisted with these apps since that first instance about a month ago, and no significant changes occurred to instigate them. In attempts to solve the situation, I have cleared my cache, freed up space on my drive (I have 56 free gigs out of 320), I have verified and repaired the disk permissions, and I have downloaded the Apple provided Trojan removal tool for Snow Leopard. This seemed to work for about 10 minutes, but the apps and videos quickly started lagging and slowing down my whole computer again. If anyone else has experienced anything like this, I would love to hear exactly what has happened to you and to see what you did to [try to] fix it. Thanks for reading all of this, I need all the help I can get right now. Also, I can't watch The Daily Show or The Colbert Report on Hulu anymore, and it's killing me! Thanks again.
It's very difficult to say without knowing more about your system. There are a number of possibilities. First, your 13" lacks a discrete GPU, so the CPU is doing the work that a GPU would have done as far as decoding video streams, etc. Each video stream will consume considerable resources from the machine, and if you have multiple things running with video streams being decoded (for example, a browser with video Flash or cumbersome animation and iMovie running at the same time), then that may be a factor.
Additionally, it could be that you are memory constrained. You didn't post a picture of the process list from activity monitor or the memory usage stats, but you probably want to look and see what the memory and CPU usage is and who's consuming what. Some applications are pretty inefficient. For example, if you have iPhoto open and have thousands of images, the indexed metadata and thumbnails are all stored in RAM. iMovie pulls in clip thumbnail sets - (and worse, it has to do on-the-fly transcoding video assets from some cameras that don't encode the video using the parameters it expects to make indexing frames easier). Again, this would show up as periodic spikes in CPU activity for the app.
You seem to have plenty of disk space, that's not likely to be a problem.
Check if Time Machine is running. Time Machine introduces a performance impact, but it's exacerbated by the presence of frequently changed large files (e.g., you don't want Time Machine backing up your video projects while you are working on them).
Lastly, you may consider checking the console for error messages. This might reveal background processes that might be bogging down the system, or things like filesystem/disk errors. If there are errors in the filesystem, when you access certain portions of the disk, the OS and applications can slow down or lock-up as a result. -
so i tried updating my iphone 4 and my whole computer crashed and when i tried to turn it on, it would just show the apple logo and load, then turn off.
See here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I use alfa and the whole computer crashes.
I bought pages and keynotes and when i try to use alfa to make picture transparent the whole computer stops working. This computer is new and think i will have it taken back to the store i got from here in honduras. The name is Jetstereo.
If these people you are buying your Macs from are licenced Apple dealers you can complain to Apple.
Apple sets a high standard for it's dealerships.
I think you quoted the Hard Drive size and not how much memory (RAM) you have installed:
Menu > Apple > About this Mac > Memory: ?
It is possible that you may be trying to do Instant Alpha on a very large image which is requiring a lot of memory (RAM). It is also possible that the dealer, if they are not a good dealer, has installed faulty cheap extra RAM in your Mac which could cause a problem when the computer tries to do something that requires a lot of extra RAM.
btw You are not talking to Apple here. If your computer is under warranty however you can call them and ask for assistance directly:
http://www.apple.com/la/support/contact/
Peter -
ITunes Seizes Up My Whole Computer
MacBook Pro Retina 15" (Late 2013)
2.0 GHz Quad-Core i7
8GB 1600 MHz DDR3 SDRAM
256 GB PCiE Flash Memory
Intel Iris Pro 1563 MB
Mac OS X 10.10
iTunes 12.0.1.26
It's been happening quite a lot recently; When I have iTunes open and playing a song, all of a sudden, the music will stop with no command. I switch to the iTunes window, and I get the spinning rainbow wheel. I then switch to Finder or try to access my dock so I can force quit iTunes, then my whole computer is frozen. The last time this happened, my whole system crashed. Usually it just stays on the spinning rainbow wheel and I have to do a hard shutdown.
This is happening way too frequently. Does anyone have a solution?These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Adobe Flash Player 10, when installed, closes the whole computer when it is used to play any clip from U Tube or other source. I uninstalled it and there was no further trouble but, of course, I cannot view the clip. If I reinstall it the same problem persists. I have contacted my 'computer guru' but his comment is that many of his clients have the same problem but it appears to be a problem with Adobe however many other friends have put in the version 10 Flash Player and have no problems. I do not appear to have any other problems with the computer such as viruses etc and it is scanned very day for such items. I would appreciate any advice you can give as it is very annoying, thanks, RAB
Me too!
On both IE8 and Firefox. Win 7 32 bit on IBM T42 - 1GB ram.
Old laptop I know but the 10.1.x.x Flash Players worked just fine. Problem started with 10.2.152.26 flash player.
Now BBC TV live and iPlayer work just fine, however YouTube does not - audio but no video. Just a black rectangle where the video should be.
Right click to get the menu and "settings" is greyed out. However select the pop-out option and the video plays. Right click on the pop-out and "settings" is available. So deselect "enable hardware acceleration", close the pop-out and refresh the window (F5) and now YouTube videos play. Switch hardware acceleration back on and now they don't.
This video works fine with hardware acceleration enabled. http://www.adobe.com/products/flashplayer/features/video/h264/
These also work. http://www.adobe.com/devnet/flashplayer/stagevideo.html
Something broken in 10.2, I think. -
Mail is freezing my whole computer
I feel as if I'm back using OS9. I've been fighting with this all day, as I'm getting sick of it - it's been going on for 2-3 weeks now.
As long as I'm actually using Mail it seems to be fine but if I leave the computer, whether Mail is the active appl'n or not, when I come back, the whole computer is hung and I have to force quit. I can move the mouse around, I can click to other appl'ns but I can't DO anything. I can get to the Finder but again, nothing works. I've hit the Force Quit key combination for 2 to 3 minutes at a time - nothing. The only solution is to force quit.
I've read these forums. I've verified my discs (all 4 of them: 1 internal, 3 external) I've repaired permissions using my installer disks at least 3 times (lost count). It still comes up saying there are permissions which need repairing but from another post on these forums they are innocuous and nothing to worry about (ie an iPhoto permission).
I've tried trashing my com.apple.mail.plist prefs and have rebuilt all my accounts TWICE today but then they don't work properly (can't send e-mails). I've tried restoring the prefs from TimeMachine, at which point Mail hangs immediately. What on EARTH is going on? Has anyone else been experiencing this? I'm wondering if there's any connection with the fact that 2 weeks ago I had my laptop hard drive and RAM upgraded. Could this have started the problems? I can't remember when I started having this freezing problem.
Having used a Mac for years (since 1986, I think) I know that they're pretty bullet-proof but at some point I'm sure it's going to say "enough is enough". I'm especially worried about my FilemakerPro files, as each time I open them after a crash they have to be rebuilt.
If anyone has any suggestions I'd really appreciate hearing them. I'm ready to try pretty much anything! I'm also going to post this to the Leopard forum in case it's a system issue not triggered by Mail but from what I can see, it's Mail that's causing it.scb wrote:
Well Helen, feeling some pressure? I like your implication that you want to leave Apple over this, and that after 21 years, Apple now stinks. You may be right. Let's see.
How on EARTH did you get that idea from what I wrote??!!! You MUST be kidding because that's sure not what I said. What I said was that after 21 years of using Macs I know that they can take a lot of force quitting without trashing things.
Start by going to ~/Library/Preferences, trashing com.apple.finder.plist, and restarting.
I didn't think of that one - thanks, I'll try it.
If this fails, drag the entire Preference folder to the Desktop, and restart. Replace your Mail folder, and Mail preferences, and now see if the issue persists (If it does, the Preference folder can be replaced.
Hmmm. I'm not sure I'm following this. Wouldn't this totally mess up ALL my preferences for ALL my applications?
Note: You bet new RAM can be an issue. Know how to reseat it?
On a desktop tower type Mac, yes. On a laptop? No. I'm not sure I'd even want to try, to be honest. If that's necessary I'll just take it back to the service guy and have him do it.
Thanks for your suggestions.
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