Youtube videos freeze but audio continues - 13" Macbook Pro Retina...

This problem occurs in both Safari and Goodle Chrome. The video buffers about a fifth of the way and stops. When the video reaches that point it freezes on that frame but the sound continues as if nothing is wrong. The rest of the page is fully responsive. It's simply the video... Help please

Flash Player installed? If so, update it.
1.    Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
   Download it first.
   The next step is important.
   Click Safari in the menubar and select “Quit Safari”.
   If it doesn’t quit, Force Quit it.
   Press command + option + esc keys together at the same time. Wait.
   When Force Quit window appears, select the application if not already.
   Press Force Quit button at the bottom of the window. Wait.
   Application will quit.
    Follow the prompts and install it.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.

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Video freezes but audio continues

Help! I have been having this problem for a couple of weeks now. It seems to happen randomly. I will be watching a video on YouTube for example and then the video will freeze and the audio will continue. The only way out is to do a system reset. I have done a factory restore, but the problem continues. I have run diagnostics and the only thing it says is something about the network connection. However, the network works fine. I have had this happen to a TV show that I purchased also. I had to reboot the Apple TV several times just to get through the show. Very annoying. What could be causing my problem? And, it is no longer under warranty. Thanks for any assistance!
Oh, I have updated the Apple TV to the latest 2.3.1 version. Could this be the problem? I don't remember this freezing problem before this update. Any way to go back to an earlier update?
Thanks again.

mmyers wrote:
Help! I have been having this problem for a couple of weeks now. It seems to happen randomly. I will be watching a video on YouTube for example and then the video will freeze and the audio will continue. The only way out is to do a system reset. I have done a factory restore, but the problem continues. I have run diagnostics and the only thing it says is something about the network connection.
To be honest that's the first time I've ever heard anyone running Diagnostics and something being reported by it!
You may think your network's fine but AppleTV clearly doesn't.
What's the message?
However, the network works fine. I have had this happen to a TV show that I purchased also. I had to reboot the Apple TV several times just to get through the show. Very annoying. What could be causing my problem?
Could be software/hardware/network.....no easy answer here.
Oh, I have updated the Apple TV to the latest 2.3.1 version. Could this be the problem? I don't remember this freezing problem before this update. Any way to go back to an earlier update?
No - you've already done a factory restore - even if that rolls you back a few versions, it'll soon nag you to update to 2.3.1 again. No selective software updates can be applied.

FMLE streaming @ HD, video freezing but audio still works. ??

Hi all,
We are trying to some HD streaming using FMLE 3 and a Osprey 700HDe card.
We can get the HD input in @ 720p no worries.
Once the stream is pushed up to our CMD and embedded in the webisite we can view the video.
Thats all ok.
It plays fine for a while and then the video freezes but the audio continues to play. It clears up after a while but its a pretty constant problem every minute or so.
We tried some suggested methods like turning of hardware acceleration in the flash player.
And even pushed the buffer out to 1 minute.
No luck.
Its more noticeable at bitrates above 2000kbps.
We would also like to push the res and bit rate higher to deal with full 1080p.
But we would lik it to handle this lower quality first.
The processor is not running under too much stress. Around 35% and our internet is more than sufficient. 60mps down 5mps up.
Any ideas??

I think problem is in your network conditions. Please check the RTMP buffer at FMLE. Is it increasing. You can check this from Statistics Panel at Publishing tab.
This could be due to network latency at between your client and FMS side. Please check it using Ping command. If this latency is beyond certain level then also you can also see RTMP buffer increasing and Video stalling at subsciber side

Netflix streaming video freezes but audio is ok...

When I'm watching Netflix streaming videos, Firefox video freezes. Audio is fine and I can continue hearing the video. Firefox is the only browser that does this. IE9 and Google Chrome plays without the video freezing. I love Firefox and would like to continue using it. I get tired of having to change browsers just to be able to watch streaming video. Thanks!!!

Hi glel,
This a very long thread on the subject and contains everything that has been tried.
http://discussions.apple.com/thread.jspa?messageID=1592078&#1592078
Ralph

Youtube video is not playing on my macbook pro laptop. I have norton anti virus and firewall installed on it.

youtube video is not playing on my mac pro laptop. Just a blank screen shows up where the video should be playing. I have norton anti virus and firewall installed on the laptop. Could it have something to do with it?

unless you have a partition for another operating system, such as Windows or Linux, most mac users would agree that any a/v software is completly unnecesary and will do more harm than good. There is a free a/v in the appstore called "ClamXav. Have you installed all software updates and also have you tried youtube using different browsers (chrome, safari, opera, etc)?

IPhone 6 Plus 64GB (iOS 8.1 or 8.1.1) springboard crashes repeatedly when making phone calls via Continuity on Macbook Pro Retina Mid 2014 using Yosemite 10.10.1

I USED TO be able to make phone calls using continuity on my MacBook Pro (Retina, 15-inch, Mid 2014) with Yosemite (10.10) via my iPhone 6 Plus on iOS 8.1 without any problems. Once I updated Yosemite to 10.10.1, my iPhone's springboard would continually crash where it brings up the Apple logo and quickly restarts repeatedly until I end the call. Just so that you know, I am able to stay on the call while this is occurring the whole time.
I need to reiterate, this all started happening as soon as I updated Yosemite to 10.10.1 while still on iOS 8.1. I know this because I made a few phone calls (loving the feature), updated Yosemite to 10.10.1, then made a few phone calls afterwards, and this started happening.
When iOS 8.1.1 came out, I eagerly updated hoping this issue would go away, and it did not. I'm hoping Apple notices this post. If anyone else has this problem, please contact Apple and chime in this post as well. Thank you Apple for incorporating continuity calling. I love this feature, but need to use it without my phone's springboard constantly crashing.

I have this issue as well. I am using an iPhone 6 plus, iPad Air 2, 5K iMac, and MacBook Pro. When I make a continuity calls from any device, the springboard crashes. This only happens with outgoing calls, incoming calls are functioning normal. I am currently working with multiple Apple Senior Advisors, and they are working directly with iOS a engineers. I have an active open case and will update this thread when a resolution is found.
Just a tip for everyone with this issue, restoring your devices and setting them up as new WILL NOT correct this issue. Save yourself the hassle. I did this with my iPhone, iPad, and MacBook and the issue still persists.

HT1473 how do you import an audio cd to macbook pro retina 13" itunes from windows shared cd drive?

Just bought the macbook pro retina 13" obviously no cd drive and I don't have a super drive, however I shared the cd drive on my windows 7 laptop and inserted the audio cd which didnt work
How the **** to you add audio cds via a windows share in to a macbook itunes library?

Posting to the MAC forum would be more appropriate. If it's possible, that is where the assistance would come from.

DVD Player freezes video playback, but audio continues

Whenever I insert a DVD into my Macbook Pro, DVD Player starts playing the DVD's audio, but the video playback will only run if I have my mouse positioned at the bottom of the screen. If the mouse is moved anywhere toward the middle of the video, it freezes on the image while audio playback continues. This has happened with multiple DVDs and all run fine on any other player (VLC, etc).

I have the same issue fairly regularly with DVDs when played back using the Apple DVD Player app. The same DVDs work fine with VLC.
While rebooting helps, it doesn't actually fix anything. The same goes for resetting PRAM and other stuff. The problem persists, albeit intermittently. I've rebooted and have had a DVD exhibit the same exact problems right away. And then I try VLC and it runs fine.
There are three variables that I can point to...
Apple DVD Player application... as noted above, the issue does not occur at all with VLC
Memory... it's possible that the Apple DVD Player app hits on a bad stretch of memory, it causes this kind of problem. Still this points to the application as the issue does not occur in other playback apps.
Video Card... on my macbook pro it's the NVIDIA 320M. Again, the playback is fine in other playback apps, so this still points back to the Apple DVD Player app, but it's possible that it has issues with the video card
That's all I can think of off the top of my head. I hope Apple will fix the problem, and I'm OK with using VLC until it gets fixed, but there is at least one feature of Apple's DVD Player app that I love... it remembers exactly where I was at even if I take the DVD out to play something else. VLC Player does not appear to have that functionality (at least not that I've found thus far).

Vidoes always freeze but audio continues on HP Pavilion desktop

I use an HP Pavilion desktop using Windows 7. Whenever I watch any video, from You Tube or any other source, every few seconds the video will freeze but the audio continues. When I move my finger slightly on the mouse pad, the video resumes. What could be causing the delay and how can I resolve it?

Hello SWAPPER,
Let's start by trying to uninstall / reinstall your Flash player.
Use this forum thread as a guide and follow the steps. Post back your results after the uninstall / reinstall.
http://goo.gl/Rui08
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

Why is my picture freezing but audio continuing to play during playback off itunes?

The tv show is playing fine and then the picture suddenly freezes but the audio continues to play.

Seems like this is a new issue then. I've reset and restored and still doing it. Freezing about every10 minutes now. Was going to head to the Apple Store thinking it was an issue with mine. Hope this is resolved soon!

Video Freezes but audio is fine

When I video chat with someone using a PC, after a couple of minutes the video feed from their camera freezes but the audio is uncompromised. They are able to see and hear me fine. When I vchat with a fellow Apples I have no problems. I use iChat 3.1.1 and iSight. The PC user uses AIM with Logitech QuickCam Pro 4000 webcam.
I am buying a webcam for someone who has a PC to use for chatting only. Any suggestions of models?
Thank you,
glel
iMac G4 Mac OS X (10.4.4)

Hi glel,
This a very long thread on the subject and contains everything that has been tried.
http://discussions.apple.com/thread.jspa?messageID=1592078&#1592078
Ralph

YouTube videos don't load on my MacBook Pro

YouTube doesn't work with my MacBook Pro?! I recently installed the new updates and it seems YouTube videos don't load anymore. Has this happened to anyone else? Please help!

You have an incomplete file. Download the file again.

WD My Passport drive works on old usb2 Macbook, but not on usb3 Macbook Pro Retina 13" Late 2013

I have a 1TB WD My Passport drive that will not mount in finder or even appear in Disk Utilities in OSX Mavericks 10.9.1. It does however appear in System Report under the USB heading as My Passport 0748, but shows 480mb/sec speed rather than USB3 speed.
It works on my old Macbook pro, which is a USB2 machine, perfectly well.
Has anyone found a workaround to this? I have looked high and low for a solution but none has nailed it. Could it be a problem specifically with the USB 3 driver in OSX? Or maybe even the drive itself?
Kind Regards
Phil

Here is my post on another Forum. My problem with the UI is now solved :
hi there,
same problem here. i had a mba 13" 2012 and wanted to switch to rmbp 13 because i need more real estate.
i sold the mba on ebay, but had a few days to compare my rmbp and mba side by side. both with exactly the same software configuration and OS Mavericks.
the mba was obviously snappier and i didn't know why.
after reading tons of threads, exchanging the rmbp one time and being frustrated i discovered this thread.
so i downloaded RDM, set the resolution to 1680x1050 (non-high-dpi!!!) and there it is, a snappy rmbp with mavericks.
(for me real estate is more import than a shiny retina thinggy, but also i don't see a bit difference between 1680 hiDPI and 1680 "normal")
i suspect the os isn't yet optimized, but i am far away from a software expert.
here is the link for RDM:
http://www.reddit.com/r/apple/commen..._resolution_to

Audio very distorted macbook Pro Retina

Ok, so I started noticing this problem about two weeks ago. Basically my sound quality on my mac, regardless of the output device (tried it on many including internal speakers and sounds the same), has been slowly degrading for the past two weeks. The reason I know is because I've been listening to this one song for the past two weeks, and as of today it sounds much more fuzzy and distorted than before. Just overall lower quality. Then I went off of iTunes and onto SoundCloud to test if it was system-wide, and sure enough it played just as distorted and fuzzy there as on iTunes. I don't know if it is hardware or software related, but It is more likely to be software. I've tried resetting PRAM and reparing disk permissions and the disk itself, and neither worked. I was wondering if there was another way to do it that would prove to be successful.
Thanks!
--Alex

I just ordered this due to the very same issues. I expect delivery before the month is out so I will update with my experience as well. This is so frustrating not being able to simply connect your guitar to your pc and use the preloaded Garage Band!

Premiere cc 14 video is freezing but audio plays? Mac

I am in OS 10.9.3 3.5ghz intel for i7 iMac 32 gb memory, and timeline playback works for a while and then freezes, but audio continues to play. This is really slowing down the edit. Help Please? !

If Safari is the only browser you are having problems with dealing with QT see if the following is of any help:
To fix a QT related problem w/Safari, quit Safari & look in the /Library/Internet Plug-Ins folder (this is the Library folder at the root level of your HD, not the one inside your Users/user name folder).
Try removing the VLC Plugin.plugin (if you have it) & QT Plugin.plugin files from this folder, & then relaunch Safari. If the problem isn’t fixed, a different plug-in may be to blame. Keep removing files from this folder (start with any third-party plug-ins that are present) until the problem disappears.
Replace the plug-ins that don’t cause any problems.
MacAddict Magazine...12/06

Youtube videos freeze but audio continues - 13" Macbook Pro Retina...

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