YouTube would not open just spinning and not opening.I cannot open videos on Facebook can you help?

YouTube would not open just spinning and telling me there is an error retry but it does not open. I deleted it and put it back still the same thing.can anyone help please? I am using an iPad

Hi Tavionval,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues with the YouTube app itself crashing or not launching, you may find the troubleshooting steps outlined in the following article helpful:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Regards,
- Brenden

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My browser is gone, is not there, I cannot bring it up again, can you help me? I am using firefox 9.1

I always had this browser next to file, edit etc. Now for the past day, that browser is gone I do not know how to bring it up again. Please help me.

You can try a couple of things:
Tap Settings > WiFi > and then the blue ">" next to the network name. Find "Renew Lease" and tap on that.
Tap Settings > Airplane Mode On. Wait a few seconds and turn it back off.

HT1222 I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.

I would like to be able to delete more then just one email at a time. I get a lot of mail that needs deleted and takes a long time to do. Would like to do 10 email deletes at a time on my iPad. Can you help me.

open inbox
tap Edit on top right of list.
tap each email to check it off. Then tap trash. then 'trash selected mesages"
done

HT201407 I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan. please, Can you help me?

Dear Apple Support,
I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan and can not use my Iphone in Astana.
Please, Can you help me?
Best Regards,
Danalyk Zhakey

This is not Apple support. It is a user to user forum.
It would seem that you bought a phone that is locked to a carrier in Poland. You would either need to contact this carrier to discuss unlocking, or return or sell the phone and buy an unlocked one.

I have iCloud successfully set up my Mac and iPhone iPad. Mac will not transfer to my other devices. Other devices transfer successfully. I have checked my iCloud setting on my Mac, but cannot see a problem. Can you help me?

I have iCloud successfully set up my Mac and iPhone iPad. Mac will not transfer to my other devices. Other devices transfer successfully. I have checked my iCloud setting on my Mac, but cannot see a problem. Can you help me?

If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

My daughter has an iPod and FaceTime has stopped working as she is not able to verify her email address please can you help.

My daughter has an iPod and FaceTime has stopped working as she is not able to verify her email address please can you help.

As long as you can't get a hold of the device, you can't do anything more than talking to your daughter about it.
Erasing the device could also be an option to keep her from using apps you don't want her to have on her device.
Try talking first

When I try and launch Firefox, I get this error message A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help?

When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....

See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.

Help, I have bought Creative Suite 6 student version, I have the product code but not the numbers I need to activate it, can you help?

Help, I have bought Creative Suite 6 student version, I have the product code but not the numbers I need to activate it, can you help?

This is not something we can help you with in a public forum.
You'll either have to call Adobe Customer Service in your region, or use web chat. Here's link to web chat. Enter a product name and problem area. Ignore all the links except the one that says something like, "Still have a problem?" Click that, and you'll get a link to web chat:
Contact Customer Care

Apple iPAD 2. Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment. Can you help please?

Apple iPAD 2. Needs password to unlock iPAD; however there is a permanent keyboard displayed on the screen that does not respond to touch. iPAD switches on with button but does not turn off using it at moment. Can you help please?

Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. See if that clears the glitch.

In the previous version, the menu table in table options, there is an option that gives me the option: the Return key moves to next cell. I do not see this option in the new number. can you help me please?

in the previous version of Number, the menu table in table options, there is an option that gives me the option: the Return key moves to next cell. I do not see this option in the new number. can you help me please?

Hi silvano,
If you use a regular pattern when entering values, press enter (return) after entering the last value in a row. That will take you to the first Body Cell of the next row.
Start in Cell B2
1 Tab 2 Tab 3 Enter
4 Tab 5 Tab 6 Enter
7 Tab 8 Tab 9 Enter
Now you are ready to type into B5 .
Another way that some people find easier is to enter one column at a time
Start at B2
1 enter
4 enter
7 enter
etc.
Now start with C2.
Use whatever suits your work flow.
Regards,
Ian.

My safari and my app store don't open in yosemite. Can you help me?

my safari and my app store don't open in yosemite. Can you help me?...

You probably ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.
The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Hello. I can not reset my security questions. i forgot them. can you help me because I could not sent any email to mine.

hello. I can not reset my security questions. i forgot them. can you help me because I could not sent any email to mine.
<Email Edited By Host>

The next option is to contact apple support & they have a team which can help you to reset security questions.
Taz

I would like to update my mac from 10.5.8 to v10.6.8. can you help me

i would like to update my mac from 10.5.8 to v10.6.8. can you help me

Depends on what Mac you have. If it is a PPC (G4 or G5) Mac then Leopard 10.5.8 is as far as you can go.
If it is an Intel Mac:
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

HT2905 My album is duplicating and when I delete one duplicate the other deletes can you help?

My album is duplicating and when I delete one duplicate the other deletes can you help?

The album is not duplicating. Any image will appear in 2 places, the summary of the app and specific albums. It is just 2 ways of looking at the same image. The image itself is not duplicated.

My Mac book will power up but the apple sign remains in the middle of the screen and a gear turning below it -nothing else happens -can you help?

my Mac book will power up but the apple sign remains in the middle of the screen and a gear turning below it -nothing else happens -can you help?

A couple of things to try:
PRAM reset by holding down cmd-opt-p-r on restart. Hold down the keys until you hear the second startup tone.
If you have a wireless keyboard, wait until you hear the startup tone, then press the keys.
http://support.apple.com/kb/HT1379
Boot into Safe Mode by holding down Shift key on restart. Same timing applies to wireless keyboard.
Safe Mode takes a while to boot. It will show a progress bar. It will boot to the login screen. Log in, then restart normally.
http://support.apple.com/kb/ht1455
Boot into Recovery HD by holding down cmd-r. Same note for wireless keyboard. Once booted, run Disk Utility and repair Macintosh HD (or whatever you have renamed it).
http://support.apple.com/kb/ht4718

YouTube would not open just spinning and not opening.I cannot open videos on Facebook can you help?

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