YouView and router connection needs manual restart...

Hello
We got YouView in order to watch MotoGP.  We record the races in order to watch the the recodring in the evening.
If the connection between the router and the YouView box drops out, it will not automatically reconnect.  We have to do it manually.  If this occurs when we are out of the house, then the race is not recorded.
We spoke to tech support.  They advised a hard reset (which wiped everything we had already recorded) and were assured this would fix the problem. However, it happened again at the weekend.
Any advice?  Thank you

Hi,
Could you try setting the box to connect manually instead of auto and see how you get on?
It's quite easy to do,
head into the box setting and look for the connection settings (make sure the box is back online before you do this as it will make it really easy)
change the setting from auto to manual, you will see th IP, subnet etc already filled out, just use whats there and click through.
this should make the box save and connect and hopefully not need to be restarted to re-gain connection and hopefully motogp heaven will be restored - fingers crossed
you'll find the settings in the youview buttion, settings, network and internet
cheers
s

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    Anonymous UUID:                    522B583E-D9D7-463D-B57E-6849A69E41D9
    Wed Jan 22 11:52:33 2014
    panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f80e2750d, type 14=page fault, registers:
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    0xffffff805e413c50 : 0xffffff80002d1208
    0xffffff805e413da0 : 0xffffff80002e3f4a
    0xffffff805e413db0 : 0xffffff7f80e2750d
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                dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80804000
                dependency: com.apple.iokit.IO80211Family(320.1)@0xffffff7f80df7000
                dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80ddd000
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    com.apple.driver.AppleUSBUHCI          4.2.5 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 128892379106
    loaded kexts:
    com.apple.filesystems.afpfs          9.7.1 - last loaded 1016854024083
    com.apple.nke.asp_tcp          5.0
    com.apple.filesystems.smbfs          1.6.7
    com.apple.filesystems.autofs          2.1.0
    com.apple.driver.AGPM          100.12.31
    com.apple.driver.AppleHWSensor          1.9.3d0
    com.apple.driver.AudioAUUC          1.57
    com.apple.driver.AppleUpstreamUserClient          3.5.7
    com.apple.driver.AppleMikeyHIDDriver          1.2.0
    com.apple.driver.AppleMCCSControl          1.0.26
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleMikeyDriver          2.0.8f3
    com.apple.kext.ATIFramebuffer          6.4.2
    com.apple.driver.AppleIntelHDGraphics          6.4.2
    com.apple.driver.AudioIPCDriver          1.1.6
    com.apple.driver.AppleHDA          2.0.8f3
    com.apple.ATIRadeonX3000          6.4.2
    com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
    com.apple.driver.AirPort.Atheros9388          426.35.3
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleBacklight          170.0.48
    com.apple.kext.AppleSMCLMU          1.5.2d10
    com.apple.driver.AppleIntelSNBGraphicsFB          6.4.2
    com.apple.driver.AppleBluetoothMultitouch          54.3
    com.apple.driver.AppleUSBCardReader          2.6.1
    com.apple.driver.AppleIRController          303.8
    com.apple.iokit.SCSITaskUserClient          2.6.9
    com.apple.iokit.IOAHCIBlockStorage          1.6.6
    com.apple.driver.AppleFWOHCI          4.7.7
    com.apple.driver.AppleUSBHub          4.2.5
    com.apple.BootCache          31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.driver.AppleEFINVRAM          1.4.0
    com.apple.driver.AppleAHCIPort          2.2.0
    com.apple.driver.AppleUSBEHCI          4.2.6
    com.apple.driver.AppleACPIButtons          1.3.6
    com.apple.driver.AppleRTC          1.3.1
    com.apple.driver.AppleHPET          1.5
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.3.6
    com.apple.driver.AppleAPIC          1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
    com.apple.security.sandbox          1
    com.apple.security.quarantine          0
    com.apple.nke.applicationfirewall          2.1.14
    com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
    com.apple.driver.AppleProfileReadCounterAction          17
    com.apple.driver.AppleProfileTimestampAction          10
    com.apple.driver.AppleProfileThreadInfoAction          14
    com.apple.driver.AppleProfileRegisterStateAction          10
    com.apple.driver.AppleProfileKEventAction          10
    com.apple.driver.AppleProfileCallstackAction          20
    com.apple.iokit.IOSurface          74.2
    com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
    com.apple.iokit.IOSerialFamily          10.0.3
    com.apple.driver.DspFuncLib          2.0.8f3
    com.apple.iokit.IOAudioFamily          1.8.3fc2
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleBluetoothHIDKeyboard          141.5
    com.apple.driver.AppleHIDKeyboard          141.5
    com.apple.iokit.IOFireWireIP          2.0.4
    com.apple.iokit.AppleProfileFamily          41
    com.apple.driver.AppleHDAController          2.0.8f3
    com.apple.iokit.IOHDAFamily          2.0.8f3
    com.apple.driver.ApplePolicyControl          3.0.17
    com.apple.driver.AppleGraphicsControl          3.0.17
    com.apple.iokit.IO80211Family          320.1
    com.apple.iokit.IONetworkingFamily          1.10
    com.apple.driver.IOPlatformPluginFamily          4.7.0a1
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.2
    com.apple.iokit.IONDRVSupport          2.2.1
    com.apple.driver.AppleSMC          3.1.0d5
    com.apple.driver.AppleThunderboltEDMSink          1.1.3
    com.apple.driver.AppleThunderboltEDMSource          1.1.3
    com.apple.kext.ATI6000Controller          6.4.2
    com.apple.kext.ATISupport          6.4.2
    com.apple.iokit.IOGraphicsFamily          2.2.1
    com.apple.driver.IOBluetoothHIDDriver          2.4.5f3
    com.apple.driver.AppleMultitouchDriver          207.11
    com.apple.driver.AppleThunderboltDPOutAdapter          1.5.9
    com.apple.driver.AppleThunderboltDPInAdapter          1.5.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1
    com.apple.iokit.IOUSBMassStorageClass          2.6.7
    com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.9
    com.apple.iokit.IOUSBHIDDriver          4.2.5
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
    com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
    com.apple.iokit.IOBluetoothFamily          2.4.5f3
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.9
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.6.1
    com.apple.driver.XsanFilter          402.1
    com.apple.iokit.IOAHCISerialATAPI          1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.9
    com.apple.driver.AppleThunderboltNHI          1.3.2
    com.apple.iokit.IOThunderboltFamily          1.7.4
    com.apple.driver.AppleUSBMergeNub          4.2.5
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOFireWireFamily          4.2.7
    com.apple.iokit.IOUSBUserClient          4.2.4
    com.apple.iokit.IOAHCIFamily          2.0.7
    com.apple.iokit.IOUSBFamily          4.2.6
    com.apple.driver.AppleEFIRuntime          1.4.0
    com.apple.iokit.IOHIDFamily          1.6.6
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.TMSafetyNet          6
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          289
    com.apple.iokit.IOStorageFamily          1.6.3
    com.apple.driver.AppleACPIPlatform          1.3.6
    com.apple.iokit.IOPCIFamily          2.6.8
    com.apple.iokit.IOACPIFamily          1.3.0
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    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 6
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfd110000 / 3
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