YouView Error Code YVM105

Hi Everyone
We work closely with the BT YouView development team and they are hoping to ask for your help.
The team are trying to understand more about problems with an error code YVM105 appearing on some customers screens.
We’d appreciate your help to guide the investigations. If you have experienced this problem, please can you complete a very short survey 
If you are having any other problems then please continue to create your own thread on the boards and I am sure the community will help. 
We really appreciate your support on this
Cheers
Jacqui 
BTCare Community Mod
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

You could try restarting your Youview box ...Press the standby button on top of the G4 for about 8 seconds or more.
Incidently was the YVM105 the first error/problem you had with those players or did you find they simply humg whilst loading on a previous occasion

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    Incidently was the YVM105 the first error/problem you had with those players or did you find they simply humg whilst loading on a previous occasion

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