Youview with Broadband option 2?

Thinking of giving Youview a go , at the mo' i am with Sky and have been for many many years. Can't fault Sky or the equipment so easy to use but price is now a little steep. I do have the Movie package i do not like sports so no problem there, my only concern is due to my location i can only get about 20 Freeview stations [we are on a relay?] Now most of my / our stations are the mains ones which i can get 12345, can't get film 4 but may consider the new Sky Now TV for films however; what is the quality like? being downloaded must affect sound and picture? is it in 5.1 ? . Of course Lovefilm is another option with my 2 main films at home in bluray, the rest streamed.
Anyone tried Sky Now? how does it compare to Lovefilm? Looking at the full package for Youview [12.50]? + a film sub , my other quwstion is i am on BT opt 2 40gb , i seem to remember getting an email from BT saying i could have Youview if i went on OPT3 UNLIMITED ? don't want to up my bb costs as i average out at 16 gb a month use., Ta

From a google search - this was on bt.com before they took it down to upgrade:
A. Monthly Usage Allowances 1. What are BT's monthly usage allowances? How will I know if I exceed them?
Each BT Broadband option has a different monthly usage allowance, so you can choose the package that best suits your needs.
Broadband package Monthly usage allowance
BT Total Broadband Option 1
10GB
BT Total Broadband Option 2
40GB
BT Total Broadband Option 3
Unlimited*
BT Infinity Option 1
40GB
BT Infinity Option 2
Unlimited*
* Subject to Network Management

Similar Messages

Can I revert back to Broadband option 3 ?

I have just got my first onlinre bill from BT after upgrading to BT Infinity2 from BT Broadband Option3 and got the shock of my life to be charged much more than I was expecting.
When I was 1st contacted by BT to be told that BT Infinity was in my area and it would only cost about £2 more per month with a one off charge of £6.95 for the delivery of the BT equipment for Infinity.I was quite happy with that and said "yes please.At no time was I told that I would lose my quarterley discount of £20.55 and also I was not told that the line rental would not be included in the package as it was with Broadband3, so I shall have to find an extra £43.80. This means that I shall have to pay between £40 and £50 extra each quarter, which as a pensioner on the basic pension I can not afford. Also I was not told that having a wireless connection means that I can't benefit from the the higher speeds promised with BT Infinity anyway so all in all I am much worse off. This infinity package was installed on October 18th and I got the bill today (December 4rd ) I should like to go back to Broadband Option 3. Is this possible, I can't find anything on the BT Help pages to help me
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The rental amount is the same but before it was included in the package not seperate as with Infinity. All my previous bills with Broadband Option 3 have been around the £130 mark for the quarter, including phone calls : Total line rental & Broadband and other basic charges £95.55 Phone usage 36.34: Total including Vat £ 131.89
Charges for BT Infinity 2 in advance for next quarter £78 (@£26.00 per month ) plus line rental @ 43.80=£121.80 plus phone calls made, (estimated £40) Total £161

Is it BT Yahoo / Total Broadband / Option 3 / or d...

Hopefully someone here can help.
We signed up with BT Openworld back in 2003 which subsequently morphed into BT Yahoo. Since then the service has continued without much issue. (Just a loss of service because BT randomly disconnected us which then took weeks to resolve; plus paying £28+ a month for a 2Mb line - but other than that, not much issue).
Other than these few problems that is:
a) we have never seen a bill for this service. Trying to click view bills via the BT Yahoo page doesn't work.
b) in the BT Yahoo account page it says we are on BT Total Broadband Option 3. However, when you go to My BT on BT.com and look at our account (the account has the phone bill showing) we can't see any Broadband listed. In fact, they suggest signing up.....
c) trying to apply for an Accelerator (old iplate), when typing in our phone number and postcode, it confidently states that we don't have BT Broadband. Ironically, I'm using BT broadband to access the page...
d) back in October last year I received an email on the BTinternet.com email address telling me the great news that my BT Yahoo account was being moved to BT Total Broadband and that I would be receiving an email when this was done, confirmation of my account number, speeds of up to 20Mb, something to tell me how to view a bill for the first time in 8 years, etc. Nothing has ever been received. We have never received a new home hub for example. No speed increase. No account number, nothing.
Here's the link telling us what we should have won: http://bt.custhelp.com/app/answers/detail/a_id/14401/c/761/?s_cid=con_FURL_help/newaccount
e) trying to follow this up with anyone has always been met with "What is your account number"? It seems hard for them to understand that without a bill or any communication with BT, I don't have an account number and I can't find one anywhere else. I have of course offered to make one up.
f) the line speed sits resolutely at 2Mb. It doesn't matter what router is used, whether the router is plugged into the master socket, whether I tell all my neighbours to have an internet free day, etc.
We can't help but assume our account has been left on an old BT Yahoo set up, with 2Mb maximum and nothing has been done to bring our account to Total Broadband, sort the speed out, merge our accounts with our normal BT bill and allow us to look at a rarely-spotted invoice. Getting my hands on a BT Accelerator would be great too.
Can anyone help here...?
Jeremy.

Hi, I've been browsing the forums for general interest and have a somewhat related enquiry to the above queries.
I have been with BT Yahoo Broadband (and whatever came before that) for some years. Last year I had an email to say that (quote):
"Good news. We’re sprucing up some of our systems over the next few months, replacing BT Yahoo! Broadband with BT Total Broadband. We’ll need to give you a new account number but you’ll pay the same and get a better service and more features for your money..." (followed by the 'features' of Total Broadband Option 3).
A few days ago I had an email to say (quote)
"Remember our email about moving you to BT Total Broadband and changing your account number? You’re now on BT Total Broadband and your new account number is GB100XXXXX."
One good thing - for the first time I have an account number that I can quote!
My query is: do my methods of payment stay the same? I am debited every month from my credit card for broadband as the owner of the BT line itself is not me but my partner, and therefore a separate phone account. So far, I have not seen a charge against my credit card this month, and it would have been due now.
I did try and ring one of the helplines today, but sadly the competence of the staff in India has not improved since my last problem with billing (updating credit card details) last December. They were completely clueless, although very polite.
Incidentally the BT Broadband postcode checker suggests that I'd be able to get 7.0 - 8.0MB speed, but mine remains at 2MB, which is what I have had for a long time. I don't for one minute doubt thatI wouldn't get the maximum, but I'd have thought I'd be getting a little better than the 1.8 MB download I currently average....if indeed I have been transferred over as the emails have suggested?

BT BT Broadband Option 2 Issues

Hi All,
First post here, am after some advice, guidance and hopefully some info to help me tackle an issue with BT Broadband. When I speak to BT shortly I want to guarantee that I am providing them with enough information to get a satisfactory resolution. After reading through multiple forums a full-on approach seems necessary.
The basic details.
1. BT BB option 2.
2. Best sync speed (Downstream) 1834k (Monitored over 9 months, didn’t know about IP Profile or BRAS till about a month ago)
3. Best recorded speedtester.bt.com overall result over 9 months was 1456 kbps
Present results (I know the profile is low part of the issue I think and will come to that later)
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
446 Kbps
0 Kbps 500 Kbps
Max Achievable Speed
Download speed achieved during the test was - 446 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :1792 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 500 Kbps
I’ll keep it short but will give some background. Over the last 9 months. The BT Broadband Option 2 has been slow, intermittently slow speeds and just generally poorer than expected.
My expectations for this connection are for a connection of around 2 mb. (Give or take the variations due to Attn and SNR, length i am form the exchange etc) Think broadband has people only a couple of streets away with connections of around 6mb
I’ve had 1 visit form a BT engineer following a 2 week period of sub 500k speeds. Unfortunately I don’t know what my IP Profile was set to at that time as I have been on a learning experience trying to get to the bottom of it and didn’t know to look for that previously. The sync speed was about 1700 kbps then though.
He replaced the main faceplate on the master socket with an openreach one (has the inline filtering as far as I know). He had the line re-profiled and all was well for another couple of months.
My present stats are (Via the test socket)
ADSL Link Downstream Upstream
Connection Speed 1792 kbps 448 kbps
Line Attenuation 63.0 dB 31.5 dB
Noise Margin 12.5 dB 17.0 dB
I noticed that it was slowing again about 3 weeks ago and since then I have tried to be methodical in my troubleshooting. (Knowing it can take 5 days for the IP Profile to stabilise) I have done the following in this order:
1. Reset the BT HH (It’s a HH1)
2. Removed additional peripherals form the extension lines (Skybox and extensions)
3. Swapped Microfilters on extension socket where router was seated
4. Changed routers to a DGN2000
5. Move it to the Test socket in the master socket. New Microfilter (Up for 48 hours, will leave it up to hopefully improve the IP Profile, so probably still reprofiling that atm.)
They are all new D-Link Microfilters. These were changed at the last call out 2 months ago.
So after lots of reading in the last week on Kitz, SamKnows, digitalspy and the Openworld forums. I have drawn these conclusions on my present connection stats.
My Line Attn is high. According to samknows, I am 1.69km from the exchange (as the crow flies).
http://www.kitz.co.uk/adsl/max_speed_calc.php
With a line attenuation of 63.0 db that would have a cable length of 4.6km this seems crazy to me, is it possible that my cable length could be so long? (I understand some give and take but that is nearly there and back again and then there again)
My SNRM seems low, should be at least 6 dB? Am I correct and have I worked that out correctly?
I’ve been running RouterStats –lite for 2 days and have had a couple of drops, though the router has a 48 hour uptime after its most recent move (i.e. no physical connection drop according to the router). My Speed has been 1792kbps (Via the test socked) Noise 12.8 dB constantly for both without the 2 drops. Which seem instantaneous.
So in conclusion can anyone point out where to start with BT? Are my expectations reasonable? Theory seems to suggest I could get up to 4mb. Dependant on copper quality etc.
Thanks in advance and I hope that that’s not too much info. All suggestions welcome. (My father is the BT Bill payer so this is on his behalf, if Moderators need more info please ask)
James

Thanks for quick reponse.
Yeah i've done the quiet line test. As far as my hearing goes, i'd say there where no obvious noises, though perhaps a little background hiss. (Only have a cordless phone)
Sorry they were in that wall of text. But for simplicity. I think this is what you were after
System Up Time 26:52:16
Port
Status
TxPkts
RxPkts
Collisions
Tx B/s
Rx B/s
Up Time
WAN
PPPoA
2210327
1782429
0
19864
8856
26:51:34
LAN
10M/100M
51133
0
0
128
0
26:52:12
WLAN
11M/54M/130M
1928964
2314277
0
10240
20753
26:20:08
ADSL Link
Downstream
Upstream
Connection Speed
1792 kbps
448 kbps
Line Attenuation
63.0 db
31.5 db
Noise Margin
12.5 db
17.0 db
If more details are needed i htink I need to get the router in to debug mode. Not sure if this resets its ADSL connection, so let me know if that's whats needed and i can give that a go.
Thanks again.
James

Broadband Option 3

Am I in some parallel universe or do others find it is an absolute frustration to deal with the broadband helpline. I have made a formal complaint and had expected the courtesy of a written response. Frankly I am concerned that no-one actually cares about the customer who is paying considerable monthly sums for something that is inferior. I could rant for hours on this one. Come on BT, a fair price for what you are providing and have the decency to respond to your customers.
I doubt this will pass an edit.

I know how you feel many on this forum feel the same but as we are all clients just like you we cant help on customer relations issues
However some one may be able to help with the option 3 problem if you provide more details such as
enter for homehub
192.168.1.254 in browser click A to Z top right
then ADSL enter pas and click MORE DETAIL
POST RESULTS
Also post results of test at ( best done from master test socket)
http://speedtester.bt.com/
If any post helps tick the star box on the left
Just cause Im paranoid dont mean they are not out to get me

Total Broadband Option 1

From what I have read, I should have been given a Broadband Talk number when I opened my account.
Having read and re-read all the emails, there's no sign of it.
Is Talk standard with Option 1, does anyone know, or is it me getting the wrong end of the stick?
Cheers.
Herb

Hi HerbertSomersal,
Thanks for the post and welcome to the forum.
BT Broadband Talk come free with all BT broadband options. I am sorry this was not ordered when you placed your broadband order. I can help.
Please drop me an email to [email protected], include your BT account details and the link to this thread. I will get an order placed once I get your details.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Total Broadband Option 3 speed

I have BT Total Broadband Option 3, I have just done a speed test and find that my speed has been limited to 2000Mbps., instead of the max pos 8000. Can anyone tell me what is going on?

welcome to the forum
it's up to 8mb and that depends on many thing but main thing is distance from the exchange - further away from the exchange the lower your speed.
please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester http://speedtester.bt.com and post the results.
are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Broadband Option 2 allowance upgrade

I saw that BT have doubled the allowance for BB option 2 which I'm on. It's now 40gig. Does this apply to all current customers too?
I ask because I got an email informing me I was close to my 20gig limit? Would be really cheeky if the new allowance doesn't apply to current customers. I started watching more YouTube and iPlayer stuff and also streaming more music from Spotify. Hope I'm not going to suddenly get landed with a huge bill, all because I read the allowance has been increased!

From a google search - this was on bt.com before they took it down to upgrade:
A. Monthly Usage Allowances 1. What are BT's monthly usage allowances? How will I know if I exceed them?
Each BT Broadband option has a different monthly usage allowance, so you can choose the package that best suits your needs.
Broadband package Monthly usage allowance
BT Total Broadband Option 1
10GB
BT Total Broadband Option 2
40GB
BT Total Broadband Option 3
Unlimited*
BT Infinity Option 1
40GB
BT Infinity Option 2
Unlimited*
* Subject to Network Management

Broadband Option 1 cheaper options?

Hi
I have been on Broadband Option 1 since joining up to BT many years ago. I do not use the internet that much and and not bothered if I do not have the fastest speed and I do want to stay with BT. I am currently paying £18.85 per month. Are there better packages that I could go on. I am so confused by different packages and tariffs and I have seen lower rentals but am unsure that it would be cheaper in reality as there are normally hidden charges somewhere!
Many thanks

when was the last time you renewed your contract? if more than 12 months then phone the options team and get a better deal for agreeing a new 12 month contract
options team 0800 800 030
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

BT total broadband option 3 general questions

Potential new customer here but got some questions after speaking to BT customer services who have totally confused me so not exactly a good start.
I am looking at bt total broadband option 3 for 19.99 a month for 3 months and 27.99 there after and would love it if someone could clarify the following.
1. Does this package really come with unlimited wifi (openzone, fon) as BT customer services told me this is extra?
2. If I take out the mobile broadband option with 1gb is that a one time offer or do I get 1gb free each month?
3. If I ever go over the FUP of 300gb is it true my broadband will be throttled for 30 days?
Hopefully someone can clarify these questions for me.
Happy New Year!!!
Dale
Solved!
Go to Solution.

cameron1590 wrote:
3. if you go over the FUP your speed will get throttled from the point you broke it to the start of the next bill date so for example your bill dates is the 23rd of every month and you went over on the 15th your speed would be rock bottom till the 23rd.
Hi.
AFAIK the "peak times throttling" applies for 30 days, not until the billing start date. See :-
http://www.bt.com/broadbandusagepolicy
section 4.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

X301: Intel 5300 & WWAN Broadband Option Card

I just got my X301, which came with an Intel 5300 wireless card, and I went to install the AT&T 3G BroadBand Option currently being sold in the accessory store. So, turns out, the 5300 card is a full-size mini PCI-Express card... So is the 3G card. Yet, as far as I can tell, I can only hook up one full-size card, and I guess the other slot is for a half-size card. This is behind the memory door. What's the best course of action I can take?
Solved!
Go to Solution.

Glad you got that installed.
The AT&T support page describing how to connect using Vista or using XP may be useful to you. AT&T Connection Manager and Access Connections are not necessary to make a connection.
I don't work for Lenovo. I'm a crazy volunteer!

Old BTYahoo Broadband Option 3

Hi, I am a BTYahoo Broadband Option 3 customer. However I don’t have the account number. My account was not migrated to their new accounting system and therefore cannot be seen by the Customer Service, who say I am not a customer. I have sent them emails, exchanged telephone calls, getting nowhere, as they can’t see my account number, fed up trying to explain to them that is the problem. Any advice on how to get BT to update my account.

Hi Tomc60,
Welcome and thanks for posting. If live chat can’t help I can look into this for you. Drop me an email with the details. You’ll find the “contact us” form in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

When I attempt to send a text from the new iPad, a dialog box appears with the option to either sign in with Apple ID Password or Create New Account. I try signing in using my Apple ID password but IMessage informs me that email address cannot be verified

When I attempt to send a text from the new iPad, a dialog box appears with the option to either sign in with Apple ID Password or Create New Account. I try signing in using my Apple ID password but IMessage informs me that email address cannot be verified because it is already in use ??? What am I doing wrong?

settings -> iTunes & App Store
click on apple ID listed there
select Sign Out
sign in with the proper account
from then on, when the store ask for your password it should be with the correct ID

Error when creating index with parallel option on very large table

I am getting a
"7:15:52 AM ORA-00600: internal error code, arguments: [kxfqupp_bad_cvl], [7940], [6], [0], [], [], [], []"
error when creating an index with parallel option. Which is strange because this has not been a problem until now. We just hit 60 million rows in a 45 column table, and I wonder if we've hit a bug.
Version 10.2.0.4
O/S Linux
As a test I removed the parallel option and several of the indexes were created with no problem, but many still threw the same error... Strange. Do I need a patch update of some kind?

This is most certainly a bug.
From metalink it looks like bug 4695511 - fixed in 10.2.0.4.1

SSRS report with tabular model – Create a dropdown report parameter with "None" option as the top value.

Hello Everyone,
I would like to create SSRS single select dropdown list parameter (it is using MDX query in dataset) with "None" option at the top. Note: this parameter is dependent parameter and getting filtered based on the selection of another parameter.
How can I add hard-coded "None" text at the top of the parameter values? Can Union function help me to add this hard-coded value? The purpose is, when user selects None from the dropdown ignore the condition of the parameter from MDX query else
use the selected value in query condition.
Thanks, Ankit Shah
Inkey Solutions, India.
Microsoft Certified Business Management Solutions Professionals
http://www.inkeysolutions.com/MicrosoftDynamicsCRM.html

Hi Ankit,
In your scenario, you can achieve your requirement in report level other than in query. Add a Filter like:
Expression: =IIF(Parameters!Name.Value="None",1,Fields!Name.Value)
Operator:=
Value: =IIF(Parameters!Name.Value="None",1,Parameters!Name.Value)
In this case, report will ignore this parameter, and show all the records on the report when selecting “None” value. I have tested it on my local environment, the screenshots below are for you reference.
Reference:
Add a Filter to a Dataset (Report Builder and SSRS)
Regards,
Charlie Liao
TechNet Community Support

Youview with Broadband option 2?

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