Z1 Comapct camera freezes

So I just bought this Z1 Compact a month ago, and the device has been doing great the first two weeks and all of a sudden when I try to capture an image it freezes and I have to switch it off and back on for the camera to work.
That is so disturbing and I hope there is some solution for it.

Settings then Apps and swipe to All then locate and open Camera then tap on force stop then Clear cache and Clear data then reboot and test
if that fails then consider a software repair
To perform a system repair - This will factory reset your phone
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

Similar Messages

  • My MBP with RD's Facetime camera freezes when changing portrait to landscape during facetime calls on the display of the person who i'm calling to, but it shows alright on my side, what's going on?

    My MBP with RD's Facetime camera freezes when changing portrait to landscape during facetime calls on the display of the person who i'm calling to, but it shows alright on my side, what's going on?
    Another thing is that on Skype, whenever i clicked to sharescreen it only show a complete black out window. nothing else.
    Tried restore OSX mountain lion, doesn't work. what should i do?

    kaeandcolesmon,
    If you open the recovery drive (partition) it should only have a single folder (Recovery).
    To make sure that your not saving restore points to that drive.
    See:
    Start, Control Panel, System, System Protection tab. Make sure the D drive partition is set to OFF so that it does not save there.
    I am a volunteer. I am not an HP employee.
    To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
    The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
    (2) HP DV7t i7 3160QM 2.3Ghz 8GB
    HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
    Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
    Both Customs use Rosewill Blackhawk case.
    Printer -- HP OfficeJet Pro 8600 Plus

  • I also have the same issue..whenever i turn the 60 fps mode on the camera freezes while switching from video to any other mode...does everyone have the same issue?

    My 6 plus camera freezes while switching from video to other modes after 60 fps is enabled....does everyone else have the same issue?

    Yup, i have the same issue, i reported this with apple and there is ticket opened for me with
    the engineering section. more that month still not solved. I was hope after update to IOS 8.1.3 to fix!
    But not fixed yet.
    YOu should to report also with apple bro.

  • Iphone 4 camera freezes!

    hello, i have an iphone 4 and i got it just after they first came out! whenever
    i go to take a photo the camera freezes and then do you know when an old tv had no signal in it went all crackly and ack and
    white thats what happens to the sreen! need help ;)

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.

  • Iphone 4 camera freezes in movie mode

    iphone 4 camera freezes in movie mode

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.

  • TS3367 My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

    My partner has the Iphone 5 and I am using a MacBook with version 1.0.2. When using the face time app to call him he says that cam freezes and he is unable to hear me. Any ideas of the problem and and ideas for resolving the issue?

    Had the same problem, the only fault and the reason why it happend is a bad wifi connection!
    Could ofc be something else, but thats my two cents!

  • Macbook air camera freezes when finish recording video

    Photobooth camera freezes everytime I record a video and then stop. It also does not save the video.

    If restarting your Mac does not correct the problem, reinstall OS X.
    Message was edited by: EZ Jim
    Mac OSX 10.10.1

  • My front camera freezes up everytime, even after a technician change it, is it possible to fix it ?

    my front camera freezes up everytime, even after a technician change it, is it possible to fix it ?
    regards .
    Chris

    chwist wrote:
    Thanks for your answer, a technician say to me "it's probably a motherboard problem not a camera problem"
    Then that 'technician' needs to fix the motherboard problem, since you will not be able to get Apple to do any work on the device.

  • My camera freezes when i try reverse camera shutter closes then won't open

    i tried facetime i could see other side but they could not see me that is when i found out my camera freezes when i use reverse camera the shutter closes and won't open

    I had the same problem, and it happened within the first 2 weeks of purchasing the ipod. I had tried everything, including resetting it, restoring it, putting the app on the second homescreen, and trying other camera apps. Nothing worked. What I did was fill out a service request form on this website, and since it doesn't actually have anything for the camera, I submitted it under blank black screen and wrote about the camera problem in the notes area.
    I sent it out UPS (you won't have to pay, UPS knows the address and procedure well) on a Saturday, and got a brand new one sent to me and in my hands by Wednesday.
    If you send yours out, you'll want to back up all your apps and music etc on your computer before sending it, you will not get the same ipod back.
    But it was quick and worth it.
    I really hope this helps =]

  • TS4436 Why does my camera freeze then blur when I switch it to rear?

    My camera hasn't been working for over a year. It is starting to bother me because I cannot use the rear side of my camera. I have gone deeper into this problem and a lot of people have the same problem too. I went to apple a few weeks ago and they told me to reset. It did not change anything. I really want to get this fixed because I take a lot of photos and that's hard to do if your camera doesn't work. My camera freezes then turns blurry when I switch to rear. I want to solve this problem asap. Thank you.

    Are the source/destination patch controls correctly connected?

  • Iphone 6 128 camera freezes...sometimes with a blurred image and sometimes just freezes black.  I have to reboot phone to get past the frozen camera screen.  It happens several times a day.

    I go to take a photo and the camera either shows repetitive blurred image or is just black.   The entire iPhone 6 128 is locked in the camera freeze.  The only way to use the phone is to shut off power and reboot.  Is anyone having this problem on the iPhone 6?

    i have been having the same problem today. I have however narrowed it down further: when I am zoooming in on a shot, take the shot, then slide to another mode like from a still shot to video  (without uzooming),= freezing. I am taking my iPhone back to apple to see what they say if I don't an answer on the forums here. Not happy with this btw!

  • My ipod touch camera freezes

    My ipod touch camera freezes when I try to use the camera.

    I have had the same problem. I have a iPod touch 4th generation and this is the second time this has happened and the first time I just needed to clean the camera but this time both won't work sometimes the shutter will stay there and not move or it will show all the buttons but the screen will be black the actions will be faded.i have done the multi task bar restored it cleaned it and I don't want to send it ti apple. If u get a camera app from the app store like Camwow or camera! App it will show up then it will freeze and go back to black so when there is a new I pod or ipone I am going to sell my iPod to get a new apple device so clean it and update an restore if it still dose not work then u can wait or send it to apple or call apple supports number.

  • Problems with 8.1 update - Iphone 4s - Camera freeze

    No improvement with the update 8.1 on my iphone 4s . The camera freezes , you can not record videos . I left the phone unusable . Please someone did the same ? Somebody found a solution? Apple, please fix the error or allowed to return to version 7.1.2
    thanks

    Did you use iTunes to install the new update and did not use the latest backup afterwards?
    Use iTunes to restore your iOS device to factory settings - Apple Support
    If yes, you'll have to get your phone checked, in case this is hardware related.
    iPhone - Contact Support - Apple Support

  • Front Camera Freezing and Shutting Down

    i have an iphone 4s and when i try to use the front camera the screen will freeze and turn blue after this it will turn black and switch me back to the rear camera. And if press on the screen for the camera to turn around again it turns black and goes back to the rear camera screen again.
    ive tried resetting my phone and force quitting the app already

    Restore as new, not from backup.
    If the issue persists, take the device to Apple for evaluation.

  • IPod Touch 4g Camera freezes whenever I switch to front camera

    Recently bought a used 32gb iPod touch from a friend and its a minor flaw for what I paid , anyway the camera app freezes whenever I try to do a FaceTime camera picture or during FaceTime I show up as black to the person I'm with . Anyway is it a simple fix or do I have to send it out to get fixed.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

Maybe you are looking for