Z10, Alarm and Bedside Mode

Now I've been under the impression that unlike former Blackberry phones the Z10 uses it's Bedside Mode so you can use the Alarm, however I have the problem that the phone despite being in Bedside Mode will turn itself off during the night and thus I don't even hear the alarm. Only reason I've even woken up is my old phone's alarm. So is there something I'm missing or is my phone just messed up?

Z10 Alarm doesn't work when phone is turned off, so I put my phone into bedside mode to charge it overnight. However network provider (so I was told today by mine) push network updates out overnight. Could this cause your phone to reboot etc?
Anyway, if you dont apply the updates your Z10 will slow pushing emails, pulling browser pages, drop calls. If your phone is left on, even in bedside mode, then they wont be received/ applied.
ST options are get a separate alarm or leave Z10 on but (periodically, in the morning) remove battery and SIM, wait, put both back in (Z10 SIM "re-finds" the network, identifies and pulls the required network updates). Did it just now and Z10 a lot happier (probably result in more efficient battery usage also!).
A colleague has an iphone and noted the alarm comes on even when the phone is fully turned off overnight. Time to think about fixing this bug BB - negates the "benefit" of bedside mode cant have phone not performing well because of something like this?

Similar Messages

Z10 has auto on off and Bedside mode?

Hi,
I was looking for some option that are available with older BB, like Auto On and Off times, also the
bedside mode.
Where can I find the full options list?
Thanks,
Eli Keren
Solved!
Go to Solution.

According to Z10 manual auto on/off is not there.
tanzim
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Media Card, Bluetooth and Bedside Mode.

Hi All,
I have a few questions please.
The first is I have loaded music onto my Z10 but I want to transfer it from my device memory onto my media card but I cannot find how or where I go to do this.
The second is I have connected the phone to my bluetooth system in my Ford but after playing abut 6 songs the phone keeps dropping the connection, I am pretty sure it is the BBZ10 as my wifes S4 and my previous iphone 4s both work perfectly.
Thirdly is there any way that I can turn bedside mode off completely as for me this serves no purpose and how do I find what times that this activates and deactivates please.
Thank you in advance for any support that you can offer,
Ian.

IanZ10user wrote:
Hi All,
I have a few questions please.
The first is I have loaded music onto my Z10 but I want to transfer it from my device memory onto my media card but I cannot find how or where I go to do this.
The second is I have connected the phone to my bluetooth system in my Ford but after playing abut 6 songs the phone keeps dropping the connection, I am pretty sure it is the BBZ10 as my wifes S4 and my previous iphone 4s both work perfectly.
Thirdly is there any way that I can turn bedside mode off completely as for me this serves no purpose and how do I find what times that this activates and deactivates please.
Thank you in advance for any support that you can offer,
Ian.
For the music, the best thing to do is connect the device to your computer and the flash memory, as well as the SD card should show up as a drive and you can copy from one to the other.
Bluetooth with cars always gives unexpected results. There are so many cars and so many phones that to have them all work flawlessly is statistically impossible. What OS version is your Z10 on? You can look under Settings >About >OS
Bedside mode is only enabled when you manually enable it by sliding the shade down from the lock screen (when charging) or specifically turning it on.
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Bedside mode when charging

Is there a way to stop the Z10 going into bedside mode when it is on charge, or otherwise to suppress the no notifications in bedside mode.
I don't charge my phone at night but during the day when I am working, but that means that currently when I'm charging the phone my notification are blocked (not even the red LED flashing)
Solved!
Go to Solution.

The Z10 won't automatically go into bedside mode when charging. It is done manually either from the clock app or with the bed icon at the top of the lock screen.
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My Z10 automatically goes into bedside mode. Why?

My Z10 keeps going into bedside mode automatically and I keep missing calls and not hearing message alerts or seeing the flashing led . I found a temporary fix by restarting the phone or pulling the battery but it just happens again after several hours. This is getting very annoying! Is there anything that I can do to put an end to this? Or can I remove bedside mode completely? because I don't like it thanks

This just happened to me and more. It is definitley not BedSide mode . I know how to use it and do when in Bed .
I just happen to glance at my phone and there was an incoming call with no ring. ( My main volume and ringer volume are on high) I tried to answer and slide down the screen to answer but it would not answer. The hang up option was not there. Just he slide down to answer was now at the bottom of my screen. I tried to phone myself while this was happening and that call would not show up and on the sending phone it just rang and rang.
I ended up powering down the phone and all is good again.
Will watch for this again.
I have missed a few calls this week 2 of them I thought I should have heard, now I think it was this issue you mentioned.
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Alarm and Clock inappropriate in Thai language on Ultra Stamina Mode

Hi support team,
I have found that letter of "Alarm and Clock " is showing inappropriate in either the first of Thai alphabet or vowel of "า".
-The first of Thai alphabet should show full name as "ก",not half of "ก"
-The vowel of "า",not half of "า"
Please refer the link :https://app.box.com/s/rfsph14jw4mmepk2rqsjc949v1cilpp4

Hi @Hampus and support team,
I can understand that.
Today Local support called me and sent me the email to repair and check software number as email below.I will take a look what their answer is.
And this issue is also happening on UI (normal) mode as well.please find its screenshot below.
" Date: Mon, 25 May 2015 12:45:53 +0200
From: [email protected]
Subject: Sony Xperia Contact Center, Service Request: 1-19216390692
To:
ขอบคุณที่ใช้บริการ Sony Xperia Support. คำถามของคุณได้เข้าในระบบเรียบร้อยแล้ว เลขที่อ้างอิงจะเป็นเลขที่ 1-19216390692. ทางเราจะตอบกลับโดยเร็วที่สุดครับ
กรุณาอย่าตอบกลับอีเมลฉบับนี้ เนื่องจากจะอีเมลดังกล่าวจะไม่ได้ส่งเข้าไปในระบบ
สำหรับการติดต่อครั้งต่อไปในเคสเดียวกันนี้ กรุณาระบุเลขที่อ้างอิงในหัวข้ออีเมลครับ: 1-19216390692
Thank you for contacting the Sony Xperia Contact Center. Your question has been registered and the reference number is 1-19216390692. We will get back to you as soon as possible.
Please do not respond to this mail since it will not be delivered to any recipient.
For future emails concerning this case please include the following line in the message subject field: 1-19216390692
What about a visit at www.sonymobile.com?
Does your Sony mobile phone have the latest software? Check and update now using the Sony Mobile Update Service on http://www.sonymobile.com/update
[THREAD ID: 1-8TSXXYJ]
-----Original Message-----
From:
Sent: 25/5/2015 12:44:20
To: [email protected]
Subject: FW: Sony Xperia Contact Center, Service Request: 1-19216390692
Hi Support team,
Builder number:14.5.A.0.270,Current OS:Lollipop v.5.0.2
I did repair my phone,but still the same.
Please be informed that this issue also happens on UI (normal mode)mode .
All screenshots are provided here: https://app.box.com/s/rfsph14jw4mmepk2rqsjc949v1cilpp4
Thank you and hope to hear from your team soon.
Date: Mon, 25 May 2015 10:37:36 +0200
From: [email protected]
Subject: Sony Xperia Contact Center, Service Request: 1-19216390692
To:
SupportSign upSoftware Update
Dear Ekkasit,
Thank you for contacting the Sony Xperia support centre.
As we talk via phone. Please provide your Software version
Menu Setting > About phone > Build number
We recommend try to repair your phone via PC Companion as detail below. (All data will be lose)
Please back up all data before repair. After repair your phone please inform us back about this issue.
Sorry for inconvenience.
To repair the device software using PC Companion1.      If not already installed, download the PC Companion program from www.sonymobile.com/us/tools/pc-companion/, and install it on a Windows® computer.
2.      Computer: Start the PC Companion program.
3.      Under Support Zone, click Start.
4.      Under Phone Software Update, click Start, then click Repair my phone, and follow the instructions on the screen.
For the latest news, information and product support please visit www.sonymobile.com.
To learn more on how we can support you, please visit our XperiaTM Care at www.sonymobile.com/support . if you require any further assistance then please do not hesitate to respond to this email or call our customer support on 02-401-3030 or 001 800 852 7663.
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Walaiwan Kosallawath
Sony Xperia Customer Services
Contact Us | Legal
Copyright © 2012 Sony Mobile Communications Inc. All rights reserved
[THREAD ID:1-8TSXXYJ]
-----Original Message-----
Sent: 22/05/2015 21:51:45
To: [email protected]
Subject: phone Question to support
From: <>
Subject: phone Question to support
Phone model: Xperia Z1
IMEI:
Message:
Regarding Alarm and Clock inappropriate in Thai language on Ultra Stamina Mode
Hi support team,
I have found that letter of "Alarm and Clock " is showing inappropriate in either the first of Thai alphabet or vowel of "า".
-The first of Thai alphabet should show full name as "ก",not half of "ก"
-The vowel of "า",not half of "า"
Please refer the link :https://app.box.com/s/rfsph14jw4mmepk2rqsjc949v1cilpp4
Please help.
Thank you in advance.
Additional information:
First Name: EKKASIT
Last Name: EKKANASING
e-mail:
Phone number:
City: Surin
Postal code: 32190
--Recipient: [email protected]
This mail is sent via contact form on Sony Mobile http://www.sonymobile.com/"

Bedside mode completely drained fully charged battery

I awoke this morning, waiting for my alarm to go off and low and behold, my brand spanky new Z30 was fully discharged, only the red battery of death symbol would come on.
Bedside mode activated, Hotspot turned off, pretty fancy red clock displayed before i fell to sleep.
Phone was not plugged in but was fully charged before entering bedside mode.
Any support would be greatly appreciated.
I hope this can be rectified as I have used this function with previous BB models and the short charging cable they supplied with the phone will not reach anywhere near my bed.

I like to charge while i am sleeping and use a longer cord ro extension cord to it
it might be that it can only support Video: Up to 12 hours and you reached a limit
My Z10 will only last about 5 hours if that in bedside mode
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Bedside Mode screen dim problem

I have set my phone on Bedside Mode for my alarm. The screen goes dim and the red numbers remain on screen. However, after 30 seconds or more, the screen goes completely black. I has assummed that the screen would remain on, in that dimmed state all night. Is there something wrong with how I have it set up? Is this normal behaviour. I kind of wanted to be able to look over and see what time it is in the middle of the night without having to press the power button.
any thoughts?

So when this happened to me, I discovered that in order to keep the clock on, you click off the phone from the top button, then back on again, then place your finger on the top of the screen and pull down the screen like a shade. That's it.
~diffused
Z10, OS Version 10.2.1.3253
Verizon

Z10 Alarm doesn't wake up the phone

All other blackberries I've had woke up the phone when I had it plugged in overnight. Just got the Z10 and it doesn't seem to do that. When I finally wake up and turn on the phone the alarm goes off, but I would like to have it wake the phone, and me at the time I set.
Any way to do that?
Solved!
Go to Solution.

No.
Place your Z10 in Bedside mode. While in the alarm app itself, swipe down from the top bezel > Bedside mode.
You can configure bedside mode to leave the phone ringer on or off. email and account notifications are silenced by design.
If pugged to the charger, the clock will show faintly, if not charging, the screen remains black.
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Bedside Mode

I'm enjoying the Q10 but am truly annoyed by some missing features. In my Curve, Tour & Bold over the past 10 years I could set the hours for Bedside mode & coincide with charging. Now I have to remember to do it manually every night. Why was this not included in BB10?! Also, why does the volume stay the same in Bedside as it does in Normal when it appears you can set them separately?!

Perhaps that feature will return, but for now, you do need to touch the Settings > Alarm and swipe down from the top for BedSide mode.
There is a setting within Bedside mode to allow PHONE ONLY while in bedside mode so as to mute all other notifications (like email, SMS, etc). Would that help you?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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PIN: C0005A9AA Display/Scan Bar Code

Automatic bedside mode

Hi,
is there any way to configure the Z10 to enter automatically into bedside mode at a certain time, and then turning on at another time (i.e. off at 11:00 PM - on at 06.00 AM)?
Thanks.

not at the moment but i do wish it was there
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Battery drain from Bedside mode

Hi, I've encoutnered battery drain before with programs and OS updates. I've done resets, reboots as well as battery reinserts. My device seems to be stable after 10.3.1. I had WiFi, Network and blend, and power saver on at 5% battery. I wasn't using the phone but just used the Blackberry blend software on other ohter devices to check emails. The battery lasted about 4-5 hours before it finally powered off. When i put the phone with the same options but in Beside Mode and did a lock to clear the active use of the display. Apart from Blackberry Blend being off and showing as such in Quicks ettings. The battery drain went down 97% to 74%. By the device manage the battery went down over 2% every hour in a standby mode, where compared to out of Bedside mode with blend on it was 1% an hour. No programs really stand out as causing drain nothing 10% or more since last charge before I put it into Bedside mode. Even normal standby mode with the screen off the battery drain is less. What could be causing this, anyone heard of sometthing similar.

the battery drain in the Night Mode is also happening to my leap device, with all the apps closed, and even Economic Mode activated. i try to figure out what is happening. I will come back if i find the solution. I am also looking for a Battery Saver app. I had a great app on my previous phone, an Android, but I still look for a similar app for BB10.

Bedside mode not working

Hi,
Multiple times now I have been woken up by notifications on my phone. This is even though it is in bedside mode when I go to bed.

Hey macdian,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What version of BlackBerry 10 software are you running? This can be found by going into Settings>About. Also when you place the BlackBerry Z10 into bedside mode, are you also charging the smartphone?
I look forward to your reply.
Cheers.
-ViciousFerret
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Flipping between AT&T LTE and Emergency mode

Greetings,
I am the proud new owner of a BlackBerry Z10. Within a few days of getting the phone, I noticed it was flip-flopping constantly between AT&T LTE and emergency mode. I could not make or receive calls, and text messages I sent were often received multiple times. Here are some of the steps I took to try and resolve the problem:
1. Went to the AT&T store and had a new SIM card installed
2. Several days later, I went back since the problem persisted. They provided a replacement phone.
3. Performed a security wipe, interrupted it part way through, and performed a fresh install from a PC using BB Link.
4. Called AT&T support, who suggested replacing it with yet another phone. However, this didn't seem helpful since I purchased the original phone in Pennsylvania and swapped it out the first time in Texas - I wouldn't think they'd have phones from the same "batch" in such geographically disparate locations.
I'm out of ideas on what else could be causing this and would greatly appreciate any insight the community here could provide!
Thanks in advance!
Solved!
Go to Solution.

Thank you for the help and suggestions! I worked with AT&T support and they "did something" ...the phone has been stable and working flawlessly for a few weeks now. Unfortunately I'm not sure exactly what they did to correct the problem; all I know is that it went to their "L3 support" who in turn worked with Blackberry. It took them about a day to fully fix the issue but since then, it's been all blue skies.
Thanks again!

Bedside Mode stopped working / Clock won't kick in while charging

Hi,
I recently updated from the earlier factory installed 5.0 version OS to the latest one in my 8530. Every time I connected my BB to my computer the BB manager outputted an immense list of updates to be done so finally I did.
Now Bedside Mode stopped working automatically. I'll explain, when I plug in my phone for charging the clock will not kick in and start Bedside Mode even though it is selected in the clock options settings. Instead I have to manually start the clock and then select Bedside Mode from the menu.
Basically is not just the Bedside Mode is the clock all together because if I select just Display Clock the same thing will happen, when I plug in the phone the clock won't kick in.
Meanwhile if I have the phone plugged in and I select Bedside Mode, when I exit the options screen after saving, it will start bedside mode.
And the same thing happens in reverse, if I unplug the phone while in bedside mode, it won't stop, I'll have to manually exit the mode and the clock.
Any advice?
Did I miss to check something in some other settings screen?
Can the clock be reinstalled?
Is someone out there with the same problem?
I need HELP PLEASE!!!

Hi again
This problem started with an update. I suggest repeating the update:-
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
To erase all the data on your BlackBerry device, complete the following steps. This option is available with
BlackBerry Device Software 3.8 and later.
1. In the device Options, click Security.
If you are using BlackBerry Device Software 4.1, click Security Options > General Security.
2. Click the trackwheel and select Wipe Handheld.
3. Click Continue.
4. Type “blackberry”. All the data on the BlackBerry device is erased.
On some new versions of BlackBerry software, the menu navigation is slightly different.
1. Go to Options.
2. Select Security Options.
3. Select General Settings.
4. Click the Menu key.
5. Select Wipe Handheld.
6. Click Continue.
7. Type “blackberry”. All the data on the BlackBerry device is erased.
Launch the new Desk Top Software on the computer
1. Connect your device to your computer.
2. On the home screen of the BlackBerry® Desktop Software, click Update my device.
3. Do one of the following:
* To download an update, click Get update.
* To view other available versions of the BlackBerry Device Software, click View other versions. If applicable, click another version. Click Install.
Ensure the new OS is the one you prevously downloaded.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
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Z10, Alarm and Bedside Mode

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