Z10 All Apps Freezed or not working at all

Music, email etc, all not doing anything, ive restarted the phone several times but nothing works, removed the battery but still nothing....please help

First, when you said all apps freeze, what do you mean, what actually happens?
I know you said you've done a reboot, but do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Finally, if you still see this freezing issue, Remove your Media Card from the device and leave it out, and do another reboot, same as above.
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Z10 All Apps Freezed or not working at all

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