Z10 an Lotus Notes (BIS) with IMAP

Hello,
I can not install my Lotus Notes Mail with IMAP on the Z10.
With other devices (iPhon) or with the PlayBook there are no Problems.
can you help?
with kind regards
Mario

Hi and Welcome to the Community!
First off (since you mentioned "BIS" in your subject line), check with your mobile service provider about having BIS associated to your Z10. There are reports that, with some carriers, having BIS attached to the account actually prevents proper functionality of BB10 services. BIS is not used by BB10 anyway, so having it in place provides no benefit.
That said, perhaps the Email Account Validation Tool will be useful in your situation:
KB33444 How to use the Email Account Validation Tool (EAVT)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Z10 an Lotus Notes (BIS) with IMAP

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