Z10 and playbook

I have sync the two but, i can recieve emails on my z10 ok, and I can only receive emails on my playbook ok but only if i am connected to a WIFI connection. i dont know why i cannot recieve emails on my playbook through my z10?
any ideas ????
I can browers the internet with my playbook through the z10.
I trying to recieve my emails on my playbook the same time i receive them though my z10,
Also i am missing the text app on the playbook as well

Well, after reading through the different questions on here, From what I gather the z10 dosnt support the playbook as of yet anyway. I hope they will fix this prolem as I really do like and use my playbook. even though they are discontunied.

Similar Messages

VideoChat with Z10 and PlayBook

just posted on the PB forum
I dont know how to share if not just posting here
Hi all
I dont know where to post I choose here but i would like to post or to share with the Z10 forum as well
PLEASE admin . and Mods ..
.can you share or post with everybody.else ..
thanks... in the mean time I will post on my local forum
any whoo
Im the proud and Lucky owner of a Z10 and 2 Playbooks ( no complains at all)
and here is a little info of how all started...
I have 2 little girls 9 and 10   and they where playing with the PBs around the house doing the video chat
and while they were hiding in places..
then I thought wouldnt be nice if you can chat with the Z10 the same way?????
well one day I grabbed one PB
* I opened video chat:
* I add a New contact :
* name - last name :   Z10   -   BB
* then I enter the Z10 Pin :      548XXXCD
then click .....save
then right there hit to connect with the Z10 and BANG ...I got the video call on my Z10 Wohhohooo
well it was an 80 % connection.. and the voice was choppy... some times freezing
Maybe because the Z10 and that one PB share the same BB-id .?? and E-mail ??
.My wife took the other PB to a trip.. cant try right now,
THEN I went to the Z10
open contacts:
add new one:
Name - last name ---     PLay Book
PB pin:   -------------------- 2434XXX
save.
opened BBm and invite contact... sent the invite..
well it didnt work .... Im still waiting on the acceptance wich I never receiven on the PB
I tried outside ,inside the house and around the Block ,
with BBm close and BBm opened
worked fantastic..well for that little bit that worked.....
no need to be on the same page like Skype or other video chat..
so far only from PlayBook cam make a call to the Z10 / BBm
but I cant from the Z10 to the PB
PLease try if you have a PB and Z10
its a fantastic way to connect with a native app instead a thirds party
I would like to know how to fix this..
I need some expert advice thanks..
should we push Blackberry to do something about it ??
or a good app for this????

Lou,
My son actually calles me on my Z10 via Playbook with video chat and works amazing. But I can't call him from my Z10 to Playbook, because when I got the playbook, I registered my BB ID same as my Z10.. The only way to make the Z10 call the Playbook is to have a diffrent BBID assoicated with the playbook. This can be done, but a secure wipe has to be done on the playbook and any software you bought would be gone. The other way it would work is if Blackberry Installs BBM on the playbook then it would solve the issue.

Tethering via USB between the Z10 and a laptop or PC & and few Comments About the Playbook Tethering

Tethering via USB between the Z10 and a laptop or PC can be a bit tricky.
On the Z10 do the following:
On the Z10 go to the Settings.
Go to Network Connections.
Go to Internet Tethering.
Select USB.
Turn on Tethering.
On the computer run the Blackberry Link software for the Z10:
Once the software starts, connect the Z10 via the USB cable to the PC.
Open the browser.
You should now be able to cruise the net, and do emails.
With the Playbook, the Bluetooth tethering does not yet work. This may be an OS or communications issue.
The best way to tether the Playbook for full speed and functions is using the WiFi option. Simply turn on the WiFi hot spot option and follow the instructions. The Playbook WiFi must also be properly set up. The Z10 USB and Bluetooth tethering mode must be turned off when using the WiFi mode. You can leave the base Bluetooth active on the Z10. There is a lot of available information about using the WiFi hot spot from the Z10. The process is very similar to the past models of Blackberry phones.
If you use the Bridge mode to tether, the Playbook email client software does not work very well. The browser will work fairly well, but slower with the Bridge mode. With WiFi the Playbook can brows at very high speed. With Bluetooth it is restricted to about 1.5 to 2.5 mb/sec. Take care that the WiFi mode burns through battery time very fast on both the Playbook and the Z10. Using the Bridge mode uses less power consumption than WiFi.
To use the Bridge mode, make sure the Playbook and the Z10 are first Bluetooth mated. Also the Bridge mode has to be set up between the devices. You will have to first install the Bridge software in to the phone for this to work.
I did extensive testing between the Z10 and the Playbook. They function well together as far as Internet and email are concerned, in consideration of using either tether or Bridge, depending on what you want to do.
From what I understand the Bridge mode uses some compression. It will not be as fast as using WiFi or Bluetooth tethering. The data cost using the Bridge mode is probably a bit lower because of the compression.
As far as the Bridge phone options are concerned, these features are not yet available. From what I read in a number of articles there are going to soon be some updates coming out to fix this. The Bridge options are a big part of the tablet application with the Blackberry phone. This was the big original application point of this tablet, otherwise any generic tablet would do the job.
Jerry G.

From the look of this thread it appears that no one outside of Canada uses an OS 10 BB yet. 247 views and no comments or help ? I'm sure I'm not the only BB user that uses Tether. If BB doesn't care to help then this will just be another nail in the corporate coffin that has been projected.
Maybe we need different forums for US users as the Canadians don't seem to have the same issues or cares.
The whole idea of the app Tether is not to have to pay the outrageous tethering fees that US carriers charge and it has worked well for years. But it can't work and won't work in the future without help from BB and the BB community.

Woes of the Z10, and now i want to use it as a backup phone for my contacts and data. Can I?

Ok, this has been a real nightmare. I am an extensive user of BB since OS4. Wanted to try the new Z10, so I got myself a spanking new one. With my prior experience in switching devices, it would be a cinch. Transfer device over via blackberry desktop software, change the emails via BIS, and I'm all sorted out.
OMG dear blackberry. You made me jump through so many hoops I felt like a circus dog.
Blacberry desktop doesn't work with the Z10. No one told me. I had to find out the hard way after not being able to detect the phone. wasted half an hour of my life. Downloaded Blackberry link. Transferred my contacts and everything over, couldn't be happier.
Hurrah, thought the nightmare was done. It was just starting.
Micro sim. Not everyone has a microsim cutter lying around. Great. Troop off to the shop. Figured after I get the sim cut, I could also transfer the emails via BIS server. So that's what I did. (oh by the way, having to buy a micro SD card was also a pain in the A but still acceptable). The BIS server detected the change in device so it disabled my emails. No problem. Until the technician told me at the store-sorry-BIS DOESNT WORK WITH Z10. Whaaaaat? Come on blackberry! Now its just normal emails, similar to that of iphone and samsung. Emails were your best feature. Ok, this I can stomach. What I cannot stomach is...blackberrry, you just killed your frequent traveller who needs international roaming. BIS emails and BBM was wonderful. I could get by travelling from country to country on 50mb a month unlimited. Apparently not anymore. I need a full fledged international roaming plan that will cost me an arm and a leg. This is insane.
Finally I had the Z10 working. I manually entered all my emails. ( i have 9 emails. Thank god they are all gmail based, especially for work, if not I would have ripped all my hair out). For the whole 2 hours, I looked at it and hated it. It was hard to use, I had to keep swiping up and to the right, sometimes it wouldn't swipe well, sometimes I couldn't tell if it was swiping or not. Neither did it help that Whatsapp hasn't even been sorted out on the Z10. Whatsapp is my life. My family's on it. My friends are on it. My suppliers and my customers are on it. Oh wait. Z10-well, you can download it from the appworld, but it doesn't install. Thinking it was a problem with the downloads, I kept at it..only to have the technician tell me, "sorry, Whatsapp not working on Z10, too bad"...anyway I made up my mind to go back to the Torch. So thinking it would be as simple as changing the hub ID on the Z10 and then reactivating the Torch. All will be well. Wrong.
I had to run to another tel shop to beg for a spare sim shell so I could stick the micro sim into it and have it back as a normal sim. Another 2 hours of my life later, I realise-changing the hub ID on the Z10 doesn't change anything. It doesn't mean you can just use the original hub Id and all systems are go on the first phone. Changing the hub ID means changing the original one. Argh. This was so frustrating especially when the BIS server refused to switch back to the old device. Ever clicked on detect device 200 times? Well that would be me. Eventually I figured it out. Change back to the old hub ID, security wipe the horrible thing, log in with the original hub ID and reset the device via BIS server. Finally, order is restored.
Which leads me to my question. I am thinking of porting over my contact list and data to the Z10, and using it as another phone in another country. However I want to use a different Id from my Torch since it is considered a different device but with the same data. Will blackberry link allow me to do this, or will it only switch the data provided the hub ID is the same?
Blackberry, hand over heart, I'll use the Torch till it dies ( I just changed out the nav pad cause it was completely worn out and would act wonky in sunlight- I call it the blackberry vampire version) and after that I'm off to another smart phone platform. You've made my life miserable. It was great while it lasted, but I'm going to be migrating to another platform eventually. Thanks for the memories.

Hello,
BlackBerry 10 has always been advertised as a revolutionary change from prior...not an evolution. And you have both now learned the hard way just how detailed that change is. As with so many things, the assumptions made from past experience with BB are not useful for this very significant change. Rather, research done prior to purchase is the most useful activity one can undertake.
For BB10, BIS is not required. Indeed, on some carriers, having BIS on the account actually impedes some services for BB10. BB10 uses a full on-device ActiveSync client for email now. BIS-handled email is gone...as are "hosted" email accounts (though you can get 1-year of forwarding).
Migrating of data from old to new involves many choices before beginning. For example, if you are not afraid of placing your Calendar and Contact data "into the cloud", the Z10 can excellently synchronize that against many different providers (many more than BIS ever could). Done correctly, one can attain full end-to-end OTA synchronization of Calendar/Contact data between Outlook desktop client (and perhaps others, though I've not tested), a Z10, a PlayBook, and more (for me, I've got 2 Outlook client instances, one Z10, one PB, and one Droid...all working beautifully OTA).
Traveling is no more challenging than in the past...your specific device must be able to function on the networks upon which you wish to roam...this is no different from before (e.g., a GSM-only device simply cannot roam on a CDMA network). To compare specifics, I've found this useful:
http://www.bbin.in/en/2013/03/03/4-types-blackberry-z10-models-fits-better/?utm_campaign=4-types-of-...
There are many other differences...but please try to let go of what was before, for pretty much none of it applies anymore. BB10 is revolutionarily different from before.
Good luck!
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Opening Blend, I'm met with TWO device choices my Z10 and another that I don't recognize

Actually, when I first open Bland on Samsung Tab S, I see my Z10. I enter the Password. It goes through some process and then I am met with TWO device, the Z10 and Device-xxxx where I guess XXXX is some partial PIN number but I don't recognize it. So I then have to reselect the Z10 and again enter its password. Basically logging in TWICE. Somewhat irritating but I'm more curious what's the other device and how do I eliminate it. Going to BBID site I don't see any place to specify devices associated with my BBID. And it is not the partial PIN of either of my Playbooks (heaven forbid Blend from supporting BB's own devices).

f2 wrote:
So, I gather it is some residual device that BBID had/had associated but I don't know where to go to remove it from the pool.
The current Z10 replaced a defective one about a year ago and I don't recall its PIN number.
Where does BBID store the devices that share it?
I will charge the 9930 and see what its pin is.
I think that is likely it.
ON a PC, login to www.bbid.com and see if that device is still listed and you can remove it there.
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What is the best strategy to use both Z10 and Q10?

Assume I have both a Z10 and Q10 and I'd like to use it on alternate days, what's the best strategy to do so?
BBM should be fine with the same BlackBerry ID and it can just keep switching between the 2 devices.
If I am using local contacts and calendars, is there an easy switch to keep them sync on both Z10 and Q10?
There are also other information to sync in Password Keeper, Remember...etc.
Is there a solution?

Hello,
For calendar and contacts, there is this:
http://supportforums.blackberry.com/t5/BlackBerry-Q10/How-To-OTA-Sync-BB10-and-non-BES-Outlook-Overv...
With that, I actually keep all of the following in sync:
Two instances of Desktop Outlook (2007 and 2010)
Z10
PlayBook
Outlook.com
And, before I decommissioned it, also an Android device. Any device that can synchronize with Outlook.com can use this solution to keep in sync for calendar and contacts. You, of course, need to not use solely local contacts and calendar but instead keep them synchronizing with Outlook.com.
For the other things you mention, I know of no solutions other than backup/restore...but I do not recall if LINK offers the selective method for those.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Contacts, Calandar & Notes - Syncronize between PC or Curve 9900 and Playbook

Should I be able to synchronize contacts, calandar and notes from my PC or BB Curve 9900 to my Playbook with
OS 2.1.0.1753?
If so, how do I do it?

frankroyle wrote:
Many thanks for your suggestion, but I'm still stuck.
All my contacts are on my BB Curve from Outlook, not from an account such as gmail, yahoo or hotmail...
Microsoft Office Outlook can not be directly sync with the PlayBook, what you can do is to install the connector for Outlook.com (ex-Hotmail), and from there you can copy your contact and calendar from Office Outlook to Outlook.com, and then just add this account to your PlayBook and everything will be sync
Using the Playbook and the Z10 and the Z30 and loving them
Martin

Must-know BlackBerry Z10 and BlackBerry 10 tips and tricks

Check out the following must-know BlackBerry Z10 and BlackBerry 10 tips and tricks to get the most out of your new BlackBerry 10 smartphone.
1) BlackBerry 10's Built-In Screen Shot Feature
Capturing a screen shot on a BlackBerry 10 device is simple. Just hold both the volume up and volume down keys simultaneously for a couple of seconds until you hear a shutter sound. Screen shots are saved to your BlackBerry 10 camera gallery.
2) Volume Up/Down Keys as Media Controls
You can use your BlackBerry 10 device's volume up and volume down keys to skip through songs in your music librery. To enable this feature, open your BlackBerry 10 Settings by dragging down from the top of your display while on your Active Frames screen or a home screen panel. Choose Settings from the dropdown menu and click System Volume. On the following page, slide the Music Shortcuts button to the On position.
3) Volume Up/Down Keys and the BlackBerry 10 Camera
You simply tap your BlackBerry Z10's display with the camera or video camera open to snap an image or start recording a video clip. But it's sometimes easier to use the volume keys. Just tap the volume up or volume down keys with the camera open to snap and image. And you can also use these keys to start and stop video capture when your camera's video mode is enabled.
4) Instantly Launch Voice Control
The BlackBerry Z10 can initiate lots of different actions based on voice commands thanks to its Voice Control app. And you can instantly launch Voice Control by holding your device's mute key for a couple of seconds.
5) Launch BlackBerry Camera from Lock Screen
BlackBerry 10 lets you quickly launch your camera application from its lock screen, a feature that can be valuable when you want to take spur-of-the-moment shots. A camera icon appears in the bottom-right corner of the locked display screen, and you can hold it for a couple of seconds to launch the camera app.
6) Advanced BlackBerry Hub Inbox Controls
The BlackBerry Hub is the central inbox for all of you various BlackBerry 10 application notifications and messages. You can access basic Hub controls by clicking the Menu key at the bottom right of your Hub screen. (The Menu key looks like three dots stacked on top of each other.) But you can also access some advanced BlackBerry Hub controls from the date bars that appear in the inbox stream at the start of each new day.
Just hold a finger on a date bar to bring up controls that let you skip to the start of the past day, the start of the next day, jump to the top of the BlackBerry Hub, jump to the bottom of your BlackBerry Hub or mark all prior messages as read.
7) Speedy BlackBerry 10 Navigation
The BlackBerry 10 OS can be broken down into three main components: The BlackBerry Hub; the Active Frames screen; and your application panels. You can do navigation through these components using a basic set of swipes and gestures. But you can also use the tiny slider tray that appears at the bottom of the Active Frames screen and all of your home panels. Just tap a specific panel in the slide to navigate directly to that panel without scrolling. Touch the Active Frames square, which is composed of four smaller squares, to jump directly to your active apps page. Or tap the Hub button, which looks like three horizontal lines on top of each other, to navigate right to the Hub.
8) See Your Battery Life Status as a Percentage
The BlackBerry 10 OS does not currently allow you to set your battery-status indicator to show a specific percentage, only a battery icon. But you can check your device's hardware settings for a more specific battery status. Just open your device's Settings by sliding down from the top of your Active Frames or application-panel screen and choose Settings from the dropdown menu. Then click About. On the following screen, change the Category menu from General to Hardware. You'll see a battery percentage listed in the Hardware information.
9) BlackBerry 10 Boot Status as a Percentage
Whenever you restart or power up your BlackBerry 10 devices, a BlackBerry logo appears with a status bar that encircles it. The status bar shows you start-up progress, but you can also view that progress as a percentage number. Just hold your finger anywhere on the BlackBerry logo and a progress percentage appears.
10) BlackBerry Z10 Keyboard Tips, Tricks and Shortcuts
You can type special characters using the BlackBerry 10 virtual keyboard by holding your finger on top of a letter with associated special characters (e, a, i, o, u, y, etc.), and then sliding your finger over to the character of your choice.
Quickly sliding your finger downward from the top of your keyboard to its bottom cycles through the number and character screens so you don't have to tap the number/character screens button, which can slow down typing.
And you can delete an entire word instead of just individual letters by swiping leftward from the backspace key toward the center of your keyboard.
Click Her to know more

This could of been posted by JSanders already in his thread!
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9780 and Playbook bluetooth connection problem

I have never experienced bluetooth connecting problems between my 9780 and Playbook 64 previously ... but for last few days I cannot connect them. I have deleted both devices and re-paired successfully. I have turned both fully off (removed 9780 battery) and still no connection.
I have tested both devices by successfully connecting each of them to other bluetooth devices. They just will not connect to each other for some reason.
The only change was the recent Playbook Software update.
I use the Bridge and Tethering all the time and so need Bluetooth to be working ... thanks for any assistance.
Solved!
Go to Solution.

maybe you can uninstall then reinstall the Bridge app on your 9780.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Z10 and Q10 frequently asking for Office 365 password

I have an AT&T Z10, and a client has a Verizon Z10 and 2 Verizon Q10s. Both of us use Office 365 as our email service. With the lack of BB10 support in BBCS (Blackberry Cloud Service for Office 365) I was forced to set up all these devices on ActiveSync. For the most part this is working OK. However each user has either been prompted for the Office 365 password multiple times in a day, or they don't notice the prompt and the ActiveSync account is marked as invalid on the Accounts list in setup.
I have looked everywhere within the Office 365 administration console and can find nothing related to asking for the password frequently. I did find settings to control if the device has a password, but nothing related to the device prompting for the Exchange password.
I am only annoyed by it, but my client is getting quite frustrated and is questioning whether they will bother upgrading their other 20 Blackberry devices to BB10s, or look at other devices. Either some direction to solve this ActiveSync problem, or a likely date for BBCS to be BES10 would be helpful.

My user with a Q10 has had this same issue with our Office 365 account. Seems to work fine for a few days then randomly stops getting new email. Go in and reenter his Office 365 password and all is well again... for a few days when it seems to lose it again.
We have about 15 iPhone's of various flavor and 3 Android HTC One's with no issues on O365.

BlackBerry Z10 and movies not playing after a device wipe.

Greetings,
I have a number of movies I purchased and downloaded over the holidays, some which were gifts during the give away, and after I had to wipe and reload my device they are no longer working.
I used BlackBerry Link to sync all the movies (approximately 30GB) to my PC. I used BlackBerry Link to sync the movies back to my handheld. However after the movies finished synching I got the follow error when I tried to play them:
"The file can't be opened. Download the original file or its license again and try again".
I then went to BB world to download the license files again since I obviously had the movies, and on a number of them I got "Failed to get video license".
Question #1 - If I synced the folders using BB Link, why did it not include everything I need to play the movies again after a device wipe (including the license data)?
Question #2 - Why do I have to re-download the license data?
Question #3 - Why is the license file data failing to download again?
Question #4 - Why did the movies that failed to download the video license then start to re-download the entire movie when I hit the retry button?
Question #5 - Why are some movies such as "Deck the Halls" (with Sinbad) that I got through the xmas promotion not showing up in BB World so I can try to re-download the license file?
This who experience of wiping my Z10 and starting over has been a major pain, starting with the slow speed of Link syncing to the fact that I clearly didn't sync over everything I needed to so I could re-sync my movies and make them operational again.

The movies were all on my SD card. They are also not backed up by Link which is why had them synced to my phone as a poor man's backup.
So either Link did not backup the necessary licensing information in the main memory of my phone, or Link did not synchronize the necessary licensing information off my SD card. Either way I am stuck with 3 movies that I cannot play, because I can no longer find them in the BlackBerry World store to re-dowbload whatever licensing information is needed.
I even just tried a media restore from Link because it was 138 MB in size (and in don't normally store anything on my phone's main storage), but alas no licensing information was restored.

Emails on Z10 and NOT on Mac

For some reason when I open an email on my Z10 it doesn't seem to appear on my Mac PC? Is there anyway I can alter this?

Hey saraparker,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Just to clarify, you just open the emails on the BlackBerry Z10 and do not delete them? What type of mail server are you using? POP3, IMAP or Exchange?
If you access the webmail and not the client, is the email message still listed there?
I look forward to your reply.
Cheers.
-ViciousFerret
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Z10 and Q10 not receiving 365 exchange emails

I have a Z10 and a Q10 user who mentioned they are not able to receive Mircrosoft 365 Exchange Online emails. They have to disconnect from the mobile network and reconnect to the mobile network and Exchange emails start coming in.
This issue happens 4-5 times a day for each user. However these two users also had their POP3 account setup on the phones and those emails flow in quite consistently. (thus not an ISP issue)
Other Z10 and Q10 users in the same organization have no such issue. All BB10 users are connecting to Mircrosoft 365 Exchange Online with Exchange ActiveSync. This organization doesn't have BES servers.
Called MS365 support who blames the phones.
Has anyone experienced similar issue?
Thanks!

are the users with long names or very complex passwords?
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Bluetooth, Blackberry bridge and Playbook not linking to Q10

Please.....
After checking settings and browsing the Internet for possible problems or fixes, I'm having frustrating problems in linking my phone and playbook when they worked fine before a few wks back, does anyone know if this has been a recent problem or if this has been resolved, it does seem a waste of my 64gb playbook if I can no longer use Blackberry bridge (link from Q10 still doesn't do what it is meant to do as it did with me 9800) or bluetooth link up? Please i'm going spare here trying to fix or search for updates that always say 'unavailable for this device', starting to regret getting my new Q10 that i've had for 3mths where bridge doesn't work, bluetooth doesn't get connected properly and useful apps are not available for new Q10 device, my playbook worked wonders with my 9800!
CTEvans

Your Playbook will never work with the Q10 like it did with with your 9800. That's just the way it is.
I would try disconnecting both devices, unpair them, and then reboot both devices and reconnect using the Bridge app. Once they do connect about all you can do access the Internet on the Playbook using your Q10.
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Actual Difference between Dev Alpha B and LE Z10 and Z10 ??

Hi all,
Well i just want to have a detailed configuration differences between these versions of BB10 Hardware's.
What are the major differences of DAB, LE Z10 and Z10 ?? if there are any.

But it seems they are different. The battery connector in LE is on the opposite side (like Dev Alpha).

Z10 and playbook

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