Z10 battery woes

I have had my z10 for a week, actually its the 2nd z10 in a week . i am getting 5 hrs battery life with all I can already disabled. I picked up 6 new phones last week ,1 is reasonable , 1 marginal and the 2 that I have tried are pitiful . The phone itself is fantastic,but with such a poor battery and almost no functionality left, its of no real use. I take it off charge at 5am by 10am flat, full charge 2 more times during the day ,put back on charge overnight 11pm-5am and go again. I was a high user with my last 3 blackberry's 2 Bold,1 Torch but Im not able to be with the z10.
Any ideas would be greatly appreciated as I'm looking to upgrade to a BES10 server at the moment and I don't really want to change brands
cheers

Hello.
Are you running on the latest OS? There are quite some battery improvements for the Z10.
If you cannot find a solution, I recommend purchasing a BlackBerry Z10 Extended Battery/Battery Case
If you have an answer to your question then please click “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit.
BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi

Similar Messages

My z10 battery still stucked at 95% . Need help ASAP .

Hi everyone, I'm facing a very frustrated moment in my Z10, my battery do stucked at 95% when ever it's charging. I've did the method by Jsanders ( remove battery while charging ) I've did that method roundly 2hours since yesterday, only sometimes it can be charged till 100% , but when I check About> hardware .. It's showing 98% and its not same, hmmm please please please help me out feeling so sad do I need to downgrade my OS maybe? Pleas please help me. Your time is much appreciated

Vincci, there is no need to start an entire new thread on the very same issue.
Your other thread: http://supportforums.blackberry.com/t5/BlackBerry-Z10/MY-Z10-BATTERY-WONT-FULLY-CHARGED-STOPPED-AT-8...
Remember what I posted in the other thread:
"Remember, those charge percentages are basically on an estimation of the software's interpretation of the charge level in the battery. That percentage is calculated from a number of items such as charge history, current power level of the battery and other things beyond me. What shows as a 90% charge could actually be 95%, or thereabouts."
The device OS will rememeber the battery ID of the battery and doing the process I outlined can and will reset the on-device battery meter. Just try it again in a day or so, and then again later.
But, the bottom line is that 95-98% is basically 100%. You're talking about battery charge estimations, not concrete amounts. This is not like filling a five gallon water bucket and only getting 4.5 gallons in.
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Z10 battery indicator error (STL100-1)

just to the point, i have z10 with 10.1 OS inside, and my z10 totally shut off at 28% and i must connect it to the charge so it boot up again.
at first my z10 was shut down at 20% after that it accumulated to shut off at 40%, after that i bought a new battery, problem solved again, but after reload new OS, the problem come again, 28% been shut down. what the hell is this problem. i'm sure this is not the battery problem because i have use new battery and the problem still there.
please give me a workarround for this OS bug.
Always Make It Better Than Ever

LOL sorry here is some info that can help you!
try this
The on-device battery meter is off sync with the a the actual battery charge. Connect to your OEM wall outlet battery charger and while still connected and powered on, remove the battery a minute to reboot. After reboot leave to fully charge to 100%.
Thus will reset the false charge reading.
Got the info from
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-battery-finsh-in-20/m-p/2384977/highlight/...
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BlackBerry Z10 Battery Life - Infinite Problem ?

Hello,
Seems that the Z10 battery life is a problem with difficult solution - a lot of people complain about it frequently.
I've been using my Z10 since August last year. I never end the day with battery, but I use a lot email and internet browsing - always with the phone in my hands.
Of course, since day 1, I have all the tweaks recommended by everyone: low brightness (lowest possible), apps closed, wireless off when there's no network, bluetooth off, etc etc
Recently, since last software update, my battery drains incredibly fast. From 3 to 5 hours, even without touching it. Doesn't even last one night still with battery full and sleep mode.
Sometimes I notice the phone is very hot and draining really fast.
Last week I was abroad and NOT using the mobile phone (flight mode on), and couldn't last even one fullday (8h).
Anyone can help me trying to find the cause for this problem?
Many thanks !

Im having same problem but its been since lastweek when I updated bbm does anyone knis how to downgrade bbmso I can try that

BlackBerry z10 battery poor performance

Hey i have a question with regards to how am I supposed to improve my battery on the z10. I bought this phone last year at full price from my carrier. Since then the battery performance has been very poor... even after the number of updates and reducing which apps are running, it still won't last more than 5 hours when using the phone. in fact I would say it drains very quickly. I see the % sign on the battery and it moves from 100% to 87% very quickly like within an hour when i am using my phone. I have done a lot of research over the past year and read forums on how to improve it and have had no results. Can anyone provide me any advice? Perhaps someone from blackberry themselves? I am really disappointed because I could have spent that money on a different phone which has a battery that actually lasts the day. Thank you and I will await for some feedback.

dgosman wrote:
Have you checked if there are any specific apps that drain the battery ?
Settings->App manager-> Device monitor->Battery
That option is only on newer OS versions.
What OS are you on and do you have many email accounts set up that sync contacts, calendar and more?
I had a corrupt contact that would try to sync over and over again.
Start with this if you sync Over The Air with Outlook
In outlook Make a new folder for contacts called backup
move all contacts to the folder and wait for all to be removed from device
then pull battery on device and put back in
After device boots move contacts from backup to the contacts folder and wait for them all to appear
Make a new contact in outlook and see if it gets to the device.
highlight calendar
goto file import/export
choose export to file
choose Persoanl folder pst, next
make sure calendar is highlighted and choose subfolders if you have them, next
save to desktop with a name you can remember, Finish
Click ok on screen popup
Go to view, arange by events
delete all entries.
close outlook and any word files, open outlook back up after 15 seconds.
Then
goto file import/export
import from another program or file, next
choose Persoanl folder pst, next
find the file and import
Choose highlight calendar and Finish
Change view back to what you want and try again.
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Z10 battery heating up

Every now and then after prolonged usage by battery gets very warm, I am a battery app which also shows battery temperature, it is normally in the 25 degrees celcius but will spike to the high 30s, is this an issue to be concerned with?
Solved!
Go to Solution.

I am so angry over this issue. Both my husband and I upgraded to the Z10 at the end of March. He switched to my old BlackBerry Bold 9900 and I am switching to an iPhone very soon when I can muster up the $500+ dollars since I wasted my upgrade on the z10. I have had it and am beyond frustrated with reinstalling the os every 7-10 days. I do this when the battery starts burning up and I am charging it YES sometimes 3 times a day with little to no use. Brutal. Way to many issues with this phone to list. I was a loyal BlackBerry customer that is just now angry.

Z10 Battery Is very poor

I only upgraded to the Z10 5 days ago and have loaded the latest upgrades via Blackberry Link and transferred data from my previous Blackberry ok, I have had to switch off pretty well everything except the text and phone sounds, all other application are in the off position and I have deleted my email account too, but the battery life compared to my old phone is rubbish and I am very disappointed at this time. I can almost watch the battery life drain away. If I put the email account back on and then use wi-fi for ten minutes, the battery is down to the red within 2 hours. It seems I am going to have to spend again on a new battery and charger, so I can charge 2 batteries at a time. Not a happy bunny!!
Solved!
Go to Solution.

Wow, you'd rather declare it poor than ask questions and learn what's going on?
After any OS upgrade on a BB10 device, it will take 48-72 hours for the device data syncing of email, contacts, social apps, etc., to complete and finish. High data transfer after an upgrade cause high processor use, which in turn causes high battery usage. Likewise, high processor use will cause some lag and initial slowness. Ignore and and be patient. It can take the 48 hours for all contacts to sync back to the device. And, the battery will recover after a few days. Just don't drain your battery to 10% or less each time, top off the charge. You'll notice a difference after a couple days.
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Blackberry Z10 Battery shuts down in 30%

I am die hard BlackBerry user had different models. But I an first time having this issue in my z10 which I purchased on Nov 2013.. All in a sudden the phone charge drops from 100% to 25% then to 0%.. I am totally fed up with this situation.. I use my phone mostly on 2G connection, only e mails, what's app & BBM.. I would like to know whether the problem is with the Battery or OS.. Also the phone gets heated up so quickly in less than 05 minutes.. I would appreciate if anyone can help me with this issue.. Thanks.

the problem is not fully solved earlier it shuts down at 25 and now at 21

Help! Z10 Battery issues with 10.1.0.4181

I had to start a separate thread for this, because everyone is reporting different issues and I cannot seem to get any resolution for the problem I am having...
Since updating to 4181 everything has been fine, except my battery life on the Z10 has been cut in half! I used to enjoy about 16 hours of battery life, but since updating I only get around 8 or 9 now. This is driving me nuts, as I cannot go a full day, since updating on Monday, without my phone dying on me.
Some people have said my phone is indexing, but should it take this long?
Please someone help!!!

Well that seems odd
Here is the info if you don't know already yet, please report back to us!
How to Reload your Blackberry10 OS
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MY Z10 BATTERY WONT FULLY CHARGED,STOPPED AT 89%

MY Z10 (BOUGHT ON MARCH 2013) DOESNT FULLY CHARGED.
No matter how long I charge it, it always stopped at 90% or 89%.
i've tried charging with phone off, leave it overnight, until the morning the yellow led light still blinking (if its fully charged, the led light will be green).
Anyone facing this issue as well?
Solved!
Go to Solution.

Try this 2-3 times, the next time you're charging the device... connected to the wall outlet charger, leave it charging and remove the battery a minute, reinsert and reboot. See if that resets the charge reading. Often the on-device software reading of the charge is offsync with the actual battery charge.
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BlackBerry Z10 - Battery Issue

My BlackBerry Z10 shutdowns automatically when the battery level reaches 20%........ Is this a bug or what? Do you have a solution for this?
Model - BlackBerry Z10
Model Number - STL 100-1
OS Version - 10.1.0.2354
Please help me as this is very annoying. Waiting for the reply urgently.

If Rob's solution didn't work for you, the next step would be to reload your OS. This sounds like a software issue so reloading the OS should correct it.
To do this, plug your phone in to your PC and open BlackBerry Link. Once your phone has been recognized by the software, click your phone name at the bottom then click Restore and reload the most recent backup.
Let us know if that helps you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

BlackBerry Z10 Battery Life is VERY LOW!!!

Hi,
The battery life of my BlackBerry Z10 is very low. After a 100% charge it drains in less than 7 hours.
Is it normal for this device or something is wrong with my phone's battery?
I am always logged in to the following apps, 24x7, using 3G network:
1) Facebook
2) WhatsApp
3) Google Talk
4) 1 Official Mail Account (MS Exchange)
5) 2 Yahoo Mail Accounts (All folder sync is enabled)
6) LinkedIn
Any suggestions or tips??
Thanks,
Ashish

You've got a lot of apps running at once and that will definitely contribute to your battery's performance. If you're getting 7 hours out of your battery with all those apps running, I'd say you're doing fairly well. You can try closing some of them but I suspect you use them all frequently and would rather keep them running.
Topping up your battery's charge throughout the day is not a bad idea. It's recommended that you charge your battery for at least 15 minutes each time you plug it in. You might want to try that. Just keep in mind that the battery in the Z10 is recognized as a very good battery; you wouldn't get 7 hours out of some other smartphones' batteries.
One more suggestion would be to jump over to the Q10. It has a smaller screen but its battery is nothing short of stellar.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

BlackBerry Z10 - battery drains very quickly even in standby

I have had two Blackberry Z10 phones, and at work the signal is little to none at times and the battery drains and I am not even using the phone. All email accounts and other services have been set to manual update only. A friend of mine had the exact same phone but an AT&T phone mine was Verizon. He had no problem with his in the same office and the same building. Is this a CDMA only problem or a Verizon problem? Love the phones and the way they work but the battery life at work is bad, at home where the signal is 3g and pretty steady I had no probems. I am due for an upgrade in June and am trying to find out if the Z30 for Verizon has the same problem. I have used a windows phone with the same size battery and a bigger screen same location same carrier with more use and no problem.
Thanks

What Android apps do you have installed?
Try this first off, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Watch your device another day and see how it goes.
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Is it problem in Blackberry Z10 battery ?

Hi
My bb z10 spend charge even Im not working with it
Actually , I would know this is normal and all z10 are like my z10 , or my smartphone has problem ?
Also how can I save my battery power?
thanks
Solved!
Go to Solution.

Hello hossein87,
Welcome to the BlackBerry Support Community.
The following article should help you with maximizing the battery life on your BlackBerry® Z10 smartphone:
How to maximize battery life on the BlackBerry Z10 smartphone - http://www.blackberry.com/btsc/KB33669
Let us know if this helps.
Thank you.
-FB
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Blackberry Z10 battery life - was good now it drains in a few hours

Good Day,
We have had the BB Z10 (two phones) for over a month with no issues with battery life. Last week one of the phones battery loses its charge in about 4 hours with next to no use (only several emails, no phone calls or browsing.)
Both phones have the most recent software upgrade which was to extend battery life.
The other phone will go for about 16 hours with moderate use on one charge.
Can anyone pinpoint what to look at what would be casuing the battery usage?
Thanks

Check and see if your WiFi is on. I had (have) the same problem when I leave it on and go to work. The phone constantly searches for WiFi and the battery at a record pace. I turn it on only when I am at home or where I can access WiFi, other times I leave it off.
I also hear the Ebay app is a huge drain.
I also limited the home pages, I had over twelve that i think were constantly updating. I limited it to one.
Maybe one or all of these will help.
Regards.
It's always funny when it's someone else.

Z10 battery woes

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