Z10 bbm link to curve

I have Z10 and friend has a Curve. We can't link to two to talk via BBM, message come through as text and link status is 'pending'. Am I mssing something? Or can it not be done? Thanks!

Several questions. Someone initiated then invite. How was it done? Did the other user receive the invite? Did the other user accept the invite?
- Ira

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How to install bbm 8 for curve 9360

Can any one can help me out with the solution for downloading bbm 8 on curve 9360 device in bb world its showing update not available for your device

Hello Margengada28
Welcome to http://supportforums.blackberry.com/
From this link download the latest version of BBM Channels
Open this link from your blackberry browser
http://appworld.blackberry.com/webstore/content/3729/
Regards...
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

Z10 and Link

Already have latest software update on Z10. Link indicating Update available for SAME software version. Why? When i try to update I get fatal error. How to I get rid of the "Software Update Avilable Message"

Hi umeyber and welcome to the BlackBerry Support Community Forums!
After you updated your BlackBerry Z10, did you remove any of the pre-installed applications? If you remove a pre-installed application, the BlackBerry Z10 will indicated a software update is available, to install that missing application.
Thanks.
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Connecting Z10 to Link issues

I bought a new Z10 a few months ago and after several updates to z10 and bb link i still can't connect my phone to link to sync any contacts or back it up. I use to just back up my old bb 7.1 over wifi or the network but that option is no longer available on new 10 device I dont know why. regardless its really starting to annoy me. Im running windows 8 with the latest version of link, I've contacted windows as well as my carrier and still nothing. ive tried to connect via USB cable and wifi but nothing is working. Any ideas is appreciated.

Hello Murph8766...
Blackberry uses Friend Link to this you can restore your contacts, files, notes, and you can transfer it to your new Blackberry 10 ...
I invite you to check this link and see the information to restore your backup of the old model Blackberry.
http://www.blackberry.com/btsc/KB33505
Regards Murph8766...
Kudos ** Do not forget to give those people who help and advise you regarding your questions **
@ gutijose14
BBM Channels PIN: C0007093A
Do not forget to give LIKE Those people who help you and advise you about your doubts. if the review has been SOLVED** # 4LL #ÉliteRoad Make a backup of your BlackBerry
BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

Video sync help from BB Z10 to Link - Video won't play on PC

Please help,
I am trying to sync my videos that I recorded on my Z10 to my PC using BB Link. All of my other media files have been fine and I can view them without issue. When I go to play a video on Link all I get is the sound, no picture. I have had this issue also when I tried to "share" a video by emailing it... the person only got the sound. Not sure what to do. The video is being opened on the PC using Windows Media Player. Thanks for any help!
Solved!
Go to Solution.

Hello tgodfrey0,
Welcome to the BlackBerry Support Community.
Thank you for your question regarding recorded video on your BlackBerry Z10 smartphone.
What happens when you play these particular videos on your device? Do they only play with audio also?
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Cannot backup my Z10 using Link (or anything else)

Hi there,
My Z10 (and this is the second Z10 handheld to do this) will not communicate with Link via USB. I can connect over WiFi just fine, and the phone can be used as a mass storage device over USB, but Link will not recognize it and says "Cannot communicate with device". Therefore, I cannot do a complete back up of my device. I have uninstalled and reinstalled Link, tried different USB cables, tried to "roll back the driver" (it won't let me do that)....
Please help!

Hello harp3rian and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your device.
Are you using Microsoft Windows or Apple Mac? What version of the OS are you using?
What's your version of BlackBerry Link?
Remove the battery from your device to restart it and reboot your computer. After both have completed the reboot, connect the USB cord and connect your device to the computer.
Does the device now detect within Link?
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Z10 BBM Failure

I have had my Z10 since it was first lanunched last winter. A week ago the BBM failed. I can see BBMs come into my hub. To the to the sender it appears as though the message has been delivered but not read. When I try to open the message I am told I need to set up BBM. Even though it provides my correct BB ID in one step, it then says the email is invalid in the next step. If I attempt to open BBM via the app instead of the the message in my hub the sreen says the server is temporarily out of service. It has been a week. I have tried to alter my BB ID information. I have done numerous battery pulls. I have even wiped my Z10 back to factory settings and resynced it. I have the most up to date software. Still no luck.
Recommendations?
Jill

Hi Jillyvanillie,
Welcome to the support community!
Sorry to hear about the issue you are having with BBM. This KB article should provide more information as well as a possible workaround for this issue. http://blackberry.com/btsc/KB33652
Let me know if that helps.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Z10 BBM Group Chat Disappearing

Hi,
I have a z10 its the first time i joined a group and everytime i close the chat window and then reopen the window i do not see previous messages. I have all settings switched to save chat history, i've even changed the setting within groups to save chat history for a month. When i open windows for my individual chats the history comes up.
Does BB10 allow you to see the history of the groups conversation evertime you open the window just like individual chats? if so can you tell me how to do it.
Model: STL100-3
Software release: 10.1.0.273
OS Version: 10.1.0.1720

Hello cashami,
Thank you for your question regarding BBM group chat history.
You need to tap on the group in BBM and select chats to see your last months worth of conversation within the group. Are you unable to see this? Does the Chats box display as blank?
-FB
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Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

BlackBerry Z10 BBM picture not displaying

I have a BlackBerry Z10 and once I change my BBM picture my contacts do not see the updated picture, but only my status updates. What should i do?

It can take a while for pictures to percolate through the servers apparently.
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Developer of stokLocker, Sympatico and Super Sentences.

Z10 BBM Vedio Chat does not work

I can not get my BBM Vedio Chat to work, nor can i enter a new contact in the BBM Vedio Chat contact list, they all go to the BBM Contact list
For each contact i have entered all fields of information, but when I BBM them there is NO option for BBM vedio Chat
Some one pleae help me?

Are you trying to video chat with a fellow bbmer that has either a z10 or a playbook?
If so click on the contact in BBM, and there should be a green icon on the top right of the screen if they are available for chat.
Also, in the contacts app if a contact has an associated bbid email in it, a button for video chat should appear there as well.
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

BB Z10 BBM error message

Hi
iv got this problem with BBM on Z10 . when i connect to BBM i get the following error
“ No blackberry data BBM is unable to connect to the server please try again later”
MTN is my carrier , even when i try it on WIFI same error , but i have a connection to everything else
i cant uninstall the BBM app
Any ideas
Solved!
Go to Solution.

OK. You know differently.
saf513 wrote:
.BB10 doesnt use BIS
I didn't say BB10 uses BIS.
I said BBM still uses BIS.
Your mobile provider must still now it is a BlackBerry being activated on the network. You need to call them.
Since you've not listed that in your forum profile here, I don't know who your provider is.
**Let me add, I can stand to be corrected. I have asked a couple of friends on this and they too are still somewhat confused. I am asking around for clarification. But, I know I have been told that while a generic data plan will work, the provider does need to know it is a BlackBerry on the network.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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Z10/BB Link support for GroupWise

I currently use a Bold 9780 and sync my contacts with my GroupWise Address Book on my laptop. It has worked like a champ for 3 years, now I want to purchase the Z10, but Im afraid I won't be able to do that anymore. I'm not in an enterprise environment, just personal use. Anyone have experience with using BB sync with a Z10 and GroupWise?
I'm assuming I can still setup an internet email account and get my GW email on a Z10 like on my 9780? Any info would be appreciated. Thanks.

You could try reinstalling Link, it could be link or it could be your PC or even your phone. Link has issues and for that reason I do not use it so I cannot tell you about Link.
If you reinstall Link and your issue is still there you can restore your phone to see if it is your phone.
To restore your phone: tap the Settings App, scroll down and tap Security and Privacy, tap Security Wipe, tap the blank box and enter blackberry. This wipes out all data, which usually you would save to Link first if Link was working.
If you restore your phone and your issue with link is still there, then you can remove Link and install BlackBerry Device Manager. https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...
You can save most files from your phone to your PC with BB Device Manager.
You can also BackUp your phone with BlackBerry Protect.
http://worldwide.blackberry.com/ap/protect/
This is already in your phone, found here: Settings, BlackBerry Protect. Turn ON and you need to turn on Location Services also, but you do need to turn on Traffic or Ads.

Z10 BB "LinK" fails to synchronize

Hi, Problem 1. My new Z10 (9 weeks old) now fails to synch when I use BB Link software (4 weeks an issue). Link wont upload files, docs, pictures, etc. onto PC. "Close Message" comes up on PC, part way thro synch every time. It did work once. Problem 2. Contact List: I originally downloaded my contacts from my old Pearl phone. That went OK. Now, important details, like phone nos. disappear each night I turm off the phone. I put a couple in & they're gone in the morning. Not only numbers but part spelling of names, addresses, etc. ps my wife's iPhone has worked flawlessly for a couple of years!!! I'd appreciate help from anyone. Thx.

You could try reinstalling Link, it could be link or it could be your PC or even your phone. Link has issues and for that reason I do not use it so I cannot tell you about Link.
If you reinstall Link and your issue is still there you can restore your phone to see if it is your phone.
To restore your phone: tap the Settings App, scroll down and tap Security and Privacy, tap Security Wipe, tap the blank box and enter blackberry. This wipes out all data, which usually you would save to Link first if Link was working.
If you restore your phone and your issue with link is still there, then you can remove Link and install BlackBerry Device Manager. https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...
You can save most files from your phone to your PC with BB Device Manager.
You can also BackUp your phone with BlackBerry Protect.
http://worldwide.blackberry.com/ap/protect/
This is already in your phone, found here: Settings, BlackBerry Protect. Turn ON and you need to turn on Location Services also, but you do need to turn on Traffic or Ads.

Problemas con BBM en BB Curve 8310

Hola, recién estoy usando el BB Curve 8310, pues el que tenía (el BB Bold 9780) me lo robaron y no he podido actualizar el BBM por que la página me dice que ese software no está disponible para esta versión de Blackberry, es eso cierto? No puedo tener la última versión de BBM, la que me permite recuperar el backup de mis contactos?
Agradezco su colaboración, un saludo!

Hola y gracias por participar en el foro,
Para tu comodidad, BlackBerry tiene su propio foro comunitario en español.
Aquí tienes el enlace para el foro: http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Muchas gracias!
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Need to link BB Curve 8310 with Microsoft Outlook 8310

I am brand new to the Blackberry world! I just purchased a Blackberry Curve 8310 through AT&T and have the BIS service. How can I link my Blackberry with my Microsoft Outlook 2007 on my personal computer (Windows Vista)? Is it possible to link my BB with Outlook email and calendar without BES? Will the email and calendar snyc throughout the day without being connected to my laptop?

That whould be what you would use to set up on BIS. For me, it's easier to go to your BIS website and do it on the pc.
Do you know where your carriers BIS site is?
http://www.wireless.att.com/businesscenter/solutions/email-messaging/bis-login.jsp
Message Edited by Bifocals on 08-19-2008 10:56 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Z10 bbm link to curve

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