Z10 camera cant be started

Since my last update, 10.2.0.424, my camera just wont start up. I cant watch any videos either, not even on you tube? Everything was working fine on previous updates. Been sitting with this problem for a month now..waiting for new update to fix this problem.. any advice? Would like my camera working as soon as possible! Thanks

Good day
If you had no issues before the update you can reload back to your previous OS 
How toReload your Blackberry10 OS
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Similar Messages

  • Z10 camera cant be started error

    i bought a new blackberry z10 suddenlyi cant use my camera i'm receivingan error camera cant be started i tried removing my battery it only worked for some time and my problem is back now can some one please help me out

    Welcome to the forums.
     It could be that another app has not released control or that a recent update has affected the driver.
    Either way the solution is to do a restart, try holding down the power button for 10s.
    If you've been helped click on , if you've been saved buy the app.
    Developer of stokLocker, Sympatico and Super Sentences.

  • My camera cant work on z10 (already read what solution u guys posted)

    Hi, my camera cant be start. Like the other people. The massage will appear (the camera can't be start)<br><br>Many of you already say go replace using warranty.<br>So this my problem. I keep wating for new OS and hope that new OS will fix this issue until my warranty is expired, so i need to know what is the best thing i can do right now.

    Hello,
    Sorry...can you try to post again? Much of your post is garbled and not readable.
    Also, why won't you go and see about warranty support? If it's a defect, then that will be the only way to fix it.
    As for OS, what OS are you on? It's rather impossible to advise you about that if you don't reveal the details.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Z10 camera not focusing,not ringing at times and randomly calling out

    I'm having issues with my camera not focusing, just started yesterday, also at times incoming calls will not ring and go directly to voice mail, and randomly calling someone with out showing it called

    1. Auto-focus is available alongside touch to focus, which is enabled by dragging the UI target to where you want to focus . Read More Here :- http://crackberry.com/feature-focus-blackberry-z10-camera
    2. Z10 has a feature that makes the Call Silent if you touch on Screen , Have you noticed that maybe you mistakenly touch the Screen .
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  • Z10 Camera Issues - Black image, no pics

    During use of the rear camera on my Z10, the live image started to show streaks of lines in blue, green, or red, with the rest of the image being a shade of one of those colors.  The pictures taken would look like these distorted images. I restarted the device and also pulled the battery.  Initially no help, though after another restart, the live image now shows black, as if the camera has a lens cap over it.  When trying to take a pic (even though a black image), it clicks as if it’s taking pic, but nothing is being saved.  I’ve swapped options between saving to device and SD card (and removing the card), no change.  So at this point, black image on live view and no pics recorded/saved when taken.  Front camera seems ok.  Any thoughts?

    might be a bad camera, you could back it up and wipe it to prove that it is not the OS
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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  • Z10 Camera Not Working

    Hey Guys,
    I'm having a problem with my BB Z10 device.  A few weeks back I updated my phones software to OS 10.3.1.1779. Since then my camera is not starting. Shows a message "The camera can't be started due to hardware issue or insufficient permissions
    My phone never fell off from any where or is damaged. Even I use a limited number of apps so no permission problem should happen. Not a clue. Even my manager has the same phone and just after the OS updated he has the same issue. He has tried securuty wipe and as well. Nothing happens same problem. I can't take pictures or selfies. Just imagine how horrable things are. Can someone help. Thanks in advance.

    asarkar wrote:
    Hi there, Firstly to let you know, I'm using BB OS 10.3
    OK thanks...but do note that OS levels are always 4 octets, not two. Plus, be sure you are looking at the correct item...Software Release <> OS Level.
    Article ID: KB23393 How to find the model number and OS version on a BlackBerry smartphone
    asarkar wrote:
    I'd be great if you could confirm that if I can do the security wipe using my phone and then carry on.
    I cannot confirm that will work...every situation is different, and we are forever working from incomplete information. It might work for you, or it might not. I cannot predict the outcome. However...
    asarkar wrote:
    Secondly, I used the automatic download when it popped up on my hub informing that a new software update has been released
    With that, it is clear you use one of the automatic methods, which are controlled by your carrier as to versions available to you. It is completely possible that BB has released something newer than that, but until your carrier approves, the automatic methods won't offer it to you.
    There are known issues of using the automatic methods...not for everyone, but enough to make it a known issue. Further, there are issues with some of the specific 10.3.1.xxxx OS versions released recently, which have been addressed in later versions. The typical fix to either of these issues is to reload the OS, and perhaps use unofficial methods to do so as they will allow you to bypass your carriers controls and install any OS level you desire to your device.
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    The official methods for OS reloading are:
    http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-O...
    The unofficial methods are:
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    I'm not sure how up to date that library of AutoLoaders is, but here's a good one that I use as reference for OS levels that are available:
    http://forums.crackberry.com/bb10-leaked-beta-os-f395/bb10-os-archive-943672/
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Blackberry z10 Camera not powering on

    My blackberry z10 does not power on. Anytime i start the camera, it tries starting up and then the screen  returns back to the home screen. Please Help!

    Hi juniorobeng and welcome to the BlackBerry Support Community Forums!
    Have you tried removing then re-inserting your battery to see if that resolves the issue with your camera?
    Thanks.
    -CptS
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    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • How can I manually set the Camera Roll to start at an arbitrary image number, i.e., IMG_0553.JPG?

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    Message was edited by: Shadowhawk kTreva

    To bring the solution into this thread, here are the consolidated solution bits from the other thread:
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    That file has a section that I'm replicating below that is the part that that original poster edited, and is the part that needs to be edited for my problem also:
              <key>DCIMLastFileNumber</key>
              <integer>5</integer>
    That other thread's original poster wanted his photos to start with 0001, so he set his "DCIMLastFileNumber" to 0.
    I wanted my next picture to be IMG_0553.JPG, so I edited my file's 5 to 552.
    I did that editing by first copying the file to my laptop (using the Copy To PC command), then opening it up in a text editor. I did the edit, then saved it.
    After that, I used i-Funbox' "Copy From PC" command to copy the edited file back to the same location, hoping that the program would take care of any permissions, etc.
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    On the first try, it seemed to copy just fine, but, for whatever reason, the copied file was empty when I opened it for verification. But I tried again, and that seemed to work (opened for verification, and it was as expected).
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    ...and that's where I am. Nothing has crashed yet, too, which is all to the good ('course, I haven't done anything else with the phone yet).
    Fingers crossed!

  • Live cam sync detected by Win XP but not detect by "Live! Cam Sync (VF0520) Starter Pack"

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    Hi and Welcome to the Community!
    KaterinaR wrote:
    Dear all. Have a problems with z10 camera. After 50 photo - 2 days of use - device do not show last photo in the memory. Only rebooting helps. I`ve tried both with and w/o microSD card.
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    KaterinaR wrote:
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    KaterinaR wrote:
    And the last. I live in Ukraine, there is now ukrainian layout (. I have 100-4 model, but we do not have here 4g at all. Is there any difference between firmwares for different z10 types? Can i use f/w for 100-2,3 to use device with g3 only becase of longer battery work?
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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