Z10 can't link to Desktop

Phone: Z10
Current OS: 10.1.0.273
With the usb cable provided, I can previously link the Z10 to my desktop on the previous OS.
I did an software upgrade about 2-3 weeks back & haven't link the phone until today.
The desktop cannot detect the phone.
The usb cable is plug in, the phone shows that it's charging.
Blackberry Link can't detect the phone.
Please advise.
Loh

Try these methods:
1.Go to settings on Z10->Storage and Access->under access to storage,select the connect to windows,if u r using a PC or connect to Mac,if u r using Mac-->start Link and after it's loaded up connect the device.
2.Connect Z10 to pc with Link loaded up-Restart the device
3.Check for updates to Link
4.Reinstall with the Latest version of Link
1. If any post helps you please click the Like button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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