Z10 cant access contacts or accounts

A random but frequent problem I am having is when clicking on contacts the circular "hour glass" comes up but never loads the contacts. Same in settings>accounts, it says "Loading Accounts..." but just sits there. If I go to the phone part and click contacts there are none and the "add contacts" button is availible like when you dont have contacts. Recent calls show some contact names while others show just numbers. Going to the hub>calls some of the recent calls that didnt show names in the phone app now show up.The phone is not frozen as everything else works and I can close these windows. To fix the problem I have to full restart. Have tried reloading to factory defaults and restoring my data. I just switched recently from a Curve and the phone has never quite functioned right. Another problem i am having is the phone drops the data connection often which requires a restart to fix. Any thoughts?
Edit: Just found another piece to the puzzle. When the contacts and accounts dissappear I noticed that in Device Monitor the battery, CPU, and Memory tabs where blank. The storage tab had the usual stuff. Restarting brought everything back
Edit: I finally saw it happen (I think). I was using BBY World when world suddenly shutdown. Seconds later I get the 20% battery warning. I opened contacts and I could see contacts and the right swipe menu but was greyed out and circular hour glass. This time the recent calls had all of the names attached. Seems this time it didnt crash as hard. Its not world, I've had this happen amny times without using world
So I just think a service is crashing but dont know how to find out. Is there some sort of event logging in Z10?

scraig1979 wrote:
A random but frequent problem I am having is when clicking on contacts the circular "hour glass" comes up but never loads the contacts. Same in settings>accounts, it says "Loading Accounts..." but just sits there. If I go to the phone part and click contacts there are none and the "add contacts" button is availible like when you dont have contacts. Recent calls show some contact names while others show just numbers. Going to the hub>calls some of the recent calls that didnt show names in the phone app now show up.The phone is not frozen as everything else works and I can close these windows. To fix the problem I have to full restart. Have tried reloading to factory defaults and restoring my data. I just switched recently from a Curve and the phone has never quite functioned right. Another problem i am having is the phone drops the data connection often which requires a restart to fix. Any thoughts?
Hello,
OK .... a few questions:
If you restart / reboot the phone, the accounts and contact list is showing?
Is it only the data connection that`s being dropped?
Do you still have signal for phone calls?
What is your OS?

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