Z10 crashes after trying to update OS

Hi Guys,
So after 'successfully' updating my OS to the 10.1... My phone would not connect to my network and was only available on WiFi, also the blackberry hub totally disappeared showing just a black screen when I try to access it.
I tried restoring to factory setting which was also 'successful' but the phone still won't access my network and the hub is still blank. BBM also has stopped working ! Can anyone help??
Cheers

You have placed the SIM card back in to the device?
Tried a reboot? Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
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