Z10 Device Password Reset

Problem:
Hi, while trying to change my current picture password, I had to confirm my current device password which my password is continually dubbed incorrect for both my Blackberry device and Blackberry link. I currently am unable to access my phone and files and despite being 100% certain the password I'm entering is correct (it's worked in the past), I don't want to exhaust the number of login attempts.
Problem History:
This is the second time this has happened, with all of my data being erased after the first time. I have tried resetting my password through my online profile, but the change does not affect either the phone or Link.
Is there a way I could reset my device password? Any advice would be greatly appreciated!

There is no way:
http://docs.blackberry.com/en/smartphone_users/deliverables/18577/Set_a_device_password_60_1094208_1...

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I have an ipod touch that is disabled and I get the message to connect to itunes yet when I connect to itunes it says device protected by password and I can't access it under devices to reset it. What can I do?

I have an ipod touch that is disabled and I get message to connect to itunes. When I connect to itunes, the response is unable to connect due to device password protected. It does not appear under devices so I can't get in to reset it. What can I do?

polaricee1319 wrote:
I have an IPod Touch that is disabled. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have it resolved... have a look at this link...
http://support.apple.com/kb/ht1766

I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password why i am resetimg my

I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.
- If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
How to reset forgotten Restrictions...: Apple Support Communities
- How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

Is it possible to reset device passwords in Windows Intune

Hello,
is it possible to have a device password for Windows Phone 8 device reset using Windows Intune in case a user forgets the password.
Thank you
Sascha

I know this is very old but I’m trying to clean up old posts. Did you ever solve this? If so it would be good if you could post the solution to assist others. If not, at this
stage, as nobody has answered, I would recommend that you call Intune support.
You will find your local Intune support number here
http://technet.microsoft.com/en-US/jj839713.aspx
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson

Bug report (BlackBerry Z10) - The default value of 10 attempt to enter your device password is not working.

Hi BlackBerry / Community Support,
My son had accidentally enter incorrect password 5 times on my Z10 (Model STL100-2, OS 10.1) and I could not unlocked it on my 6th attempt. The Z10 device does not recognize my correct password on my 6th attempt and was stuck on that attempt (every time I enter my password the device does not recognize it and will revert on the 6/10 attempt).
The device is requiring me to enter "blackberry" even though it was just 6/10 attempt and I don't want to do it cause I know it will wipe my device. Any one who had experience this and found a solution please help.
Thank you,
Oliver
Solved!
Go to Solution.

OliverTwist wrote:
Hi BlackBerry / Community Support,
My son had accidentally enter incorrect password 5 times on my Z10 (Model STL100-2, OS 10.1) and I could not unlocked it on my 6th attempt. The Z10 device does not recognize my correct password on my 6th attempt and was stuck on that attempt (every time I enter my password the device does not recognize it and will revert on the 6/10 attempt).
The device is requiring me to enter "blackberry" even though it was just 6/10 attempt and I don't want to do it cause I know it will wipe my device. Any one who had experience this and found a solution please help.
Thank you,
Oliver
I had the same thing happened to me not long ago, and when I typed BLACKBERRY, it went stait back to the password entry field and I lost absolutely NOTHING
My advice is that you do what the phone ask just type BLACKBERRY, and then you will be able to type your password without losing anything
Using the Playbook and the Z10 and the Z30 and loving them
Martin

How to reset if device password locked?

Device password has locked for no reason, so have to reset and start again, but how do you reset if you cannot get into 'setting's without passing password stage??

Sooo.
Blackberry is lost on this one. So was I. And i kind of freaked out, when I found the solution. Look at the picture (sorry, only selfsigned https). Look closely. Closer.
Found it?
My Q10 was locked in a loop of 6/10 attempts. I had noticed that on the connected PC there was a warning with only 5 tries at all, not 10. I thought I caught a naughty bug.
Then I read the image. I did not just look, I read.
Still not found?
Enter "blackberry" at attempt 6/10, then your password afterwards. Yet I have no idea, why they did this. But now I can happily use my Q10 again.
Hope that helps.

Device security password reset every 5-6 days -- how to change this?

I have a new 8330 Curve set up on Sprint, which I just received last week. I set it up with password enabled in the Security Options on the device, so that it would lock after 20 minutes of inactivity and require a password to unlock it.
After only about 5 or 6 days, when I went to unlock it the device gave me a message that my password had expired and forced me to change it. There is no option in the Security Options on the device to adjust the password timeout period.
I've searched the forums here, and have seen reference to this possibly happening as a result of an IT policy for units that are set up on an enterprise server. My device is not set up on an enterprise server through an employer, however; it is a personal device. (For what it's worth, my old Blackberry that I had from my previous job was set up on an enterprise server, and never once made me change the device password. However, my other previous Blackberry, set up as a personal device through AT&T and not on an enterprise server, did require a password change every 5 days and I never got around to seriously trying to fix it.)
I was on the phone with Sprint tech support last night for half an hour before the last person they transferred me to said he had to call RIM for more information. He never called me back as he said he would, however. Forumites, can anybody offer me a clue as to what needs to be done to fix this issue? It's quite annoying having to change a password every five days, and so far the only solution seems to be to disable password protection, which I don't want to do either.
Thanks,
Alex
Message Edited by Alex_SF on 05-26-2009 11:30 AM

On your device, look at Options > Security > General Settings.
Scroll toward the bottom of that screen, under or just above **services** do you see any "policy name" or the such?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Apple ID not found. I know it exists because last password reset was on 3/2012. Did Apple delete my Apple ID?

So first I was having trouble resetting my Apple ID password. Now I think it may have been deleted. e
I automatically got signed out of Game Center and Find My Friends for which I use a different Apple ID account for. I think this happened after I upgraded to iOS 6 but not sure. I've tried to reset the password on http://appeid.apple.com using the two options.
Option 1) I don't get the email verification in my inbox (looked everywhere, even spam folder. I even added the [email protected] address to my contacts to make sure it wasn't being sent to a spam box, etc.).
Option 2) I enter my birthday but I get a message that it doesn't match with the records.
So then I went through the steps to find my Apple ID if it existed and what do you know, it says "No Apple ID found".
Could my Apple ID have been deleted? I thought Apple ID's "could not be deleted"? I know this Apple ID does exist (or did?) because my last password reset was in March 2012. I still have the old emails to prove it. I'll be so annoyed if it got deleted and all my Game Center stats are erased. (I got 11,600,000 in Temple Run!)
Other information:
I do have another Apple ID account which I use as my main account for purchases. For the rescue email and an alternate email address for this account, I use the email which is also the username of the other Apple ID account I am questioning about. I'm not sure if this has anything to do with it but just thought I'd put it out there in case it is.
Has this happened to anyone else? 2
I swear, this whole Apple ID nonsense started for me when trying to set up Facetime across devices on my macbook and ipad and had to make new apple ids. So confusing. Anyway, thanks in advance for any insight into this dilemma.

I'm having the same problem, what did you do?

HT201303 Random Apple id password resets - how to stop this?

A couple of months ago I started getting emails from Apple titled "How to reset your Apple Id password" and then more worryingly "Your Apple Id password has been reset". This happened several times over the next few days and I know this was not done by accident from me or my family because it was happening during the night UK time. I reported to Apple support and they were no help, in fact they deactivated my account until I told them to reactivate it again!
To me it seems like someone (or some system) is triggering the password reset online when trying to access my account.
After reporting it to Apple it stopped for a couple of months - now it started again! Several random resets during the night and day when I know no-one could be doing this from one of my devices.
Has this happened to anyone else? Any good ideas how to stop it? Any way to disable email authentication on the password reset and restrict to only the personal data questions?

Hi marky_mark_uk,
Two-step verification might be a good idea for you if you're seeing a lot of password reset issues you did not initiate:
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/ht5570
Cheers!
- Ari

Top 2 workable way to Create Windows 7 Password Reset Disk in any condition

This article describes how to create and use a Windows 7 password reset disk for a computer before and after you forgot the password. You can use Windows 7 password reset CD to gain access to your computer.
Scenario 1: I dont forget the password yet.
Windows 7 has its own backup feature, and you can proactively create a Windows 7 password reset disk before you forget it. With it, you can easily reset your Windows 7 password and get right into your PC.
Follow the easy steps below to create a password reset disk to your own Windows 7 account. Heres how:
Note that this procedure requires one blank, formatted floppy disk.
1. Click on "Start"->"Control"->"User Accounts and Family Safety"->"User Accounts".
2. In the task pane, click "Create a password reset disk". The "Forgotten Password Wizard" appears.
3. Click "Next", and then choose the portable media drive.
4. Click "Next", and then enter your current password in the next box and click "Next".
5. Windows 7 begin to create the password reset disk on your chosen media. When the progress bar reaches 100% complete, click "Next" and then click "Finish".
6. Now you can remove your device and store the disk in a safe place. Once you forget the password in the future, you can take it out.
Follow the easy steps below to use a password reset disk to recover Windows 7 password. Heres how:
1. The created password disk can now be used during log-ins to reset the password. A reset password link appears on the account screen after an unsuccessful attempt to log in.
2. Click on "Rest Password", and the "Password Reset Wizard" dialog opens. Here you need to insert the reset disk to the PC.
3. Follow the wizard to type a new password twice to make sure you type the correct password. You are suggested to create a new password hint, so that you can remember the password with it if you forget it.
4. Windows switches to the Windows log-in screen again where you can use the new password to log in.
Scenario 2: I have already forgotten the password.
If you have already forgotten your Windows 7 password but dont have a password reset disk at hand, you can choose another way to reset the password.
Here is how to create Windows 7 password reset CD/USB:
1. This procedure needs a CD or USB flash drive. Insert your media device into another computer which can access to system as administrator.
2. Launch Windows 7 password reset disk software. On the main interface, choose "reset Windows local account password".
3. Choose your target device, and click "Burn" to start Windows 7 password reset disk creation.
Here is how to reset Windows 7 password:
1. With this Windows 7 Password Reset USB software, boot the computer that you want to reset the password for.
2. Under Windows PE, you enter the main interface of this software. Choose your Windows system, and select the user account you need to reset password.
3. Click "Reset", and then "Yes" & "OK" sequentially to finish removing Windows 7 password.
Quite easy, isn't it? After fully control system password reset, you will never worry about your bad memory
+Message was edited: link has been removed+

well, as to reset Windows 7 password on toshiba laptop, it is a good solution to take a Windows password recovery tool, like Windows Password Unlocker
+Message was edited: link has been removed+

Have been advised by my email provider (recently blocked account requiring password reset) that they will only reset the password after a proven anti viru and malware scan has been done on ipad and iphone. Is this necessary and if so what do i use

Have been advised by my email provider (recently blocked account requiring password reset) that they will only reset the password after a proven anti virus and malware scan has been done on ipad and iphone. Is this necessary and if so what do i use

As KP has pointed out, there actually aren't any anti-virus programs in the App Store. There are a few that allow you to scan e-mail or stuff like that, and a few that provide you with information about malware and new threats for other systems. But none are available that can scan your iOS device for malware, because the security restrictions in iOS do not permit any apps to have that kind of access to anything. Which means that you also cannot be infected with a virus (unless you have jailbroken your device).
If your account got compromised, that had nothing whatsoever to do with your iPad. Someone simply hacked it remotely. Happens all the time. It's really amazing that, in this day and age, e-mail providers are so ignorant of technology and how their own systems get compromised that they would try to require you to run software that does not exist!

Blackberry ID Password reset email doesn't contain a link to reset password!

I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
"This email has been automatically generated. Please do not reply to this email.
If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
Does anyone know what the problem is? It's not my web browser distorting the email -- i've tried retrieving the email from Firefox, Google Chrome, and Internet Explorer.
Solved!
Go to Solution.

That is very strange indeed...with only 2 possible causes I can think of.
1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Email server password reset

I have Verizon Email on my phone, ipad, web-based (yahoo/verizon.net) and outlook iook.com. At one time all were working but I think I reset a password and then only a few worked. I have tried new password on all, changed back to the old password on others and didn't touch settings on ipad but can't seem to get them all working again. I would like to start fresh with a password reset so I can set up accounts on all devices again and try to remedy this frustrating issue. I have most recently reset the password again to try setting up my Email on my phone only to receive a password authentication error. I have set up before with success so I know I am setting up correctly and just a very frustrating password issue. I am also OK with deleting my primary Email account and setting it up again within the account if I have to. I just want this fixed so that I have my personal Email on all of my devices working properly and without frustration!

try doing one computer at a time. don't rush it. have you checked all the settings are correct in outlook.
I know Verizon recently changed settings for their mail servers.
incoming should be - pop.verizon.net port 995
outgoing should be - smtp.verizon.net port 465 SSL enabled.
http://www.verizon.com/Support/Residential/Internet/highspeed/email/setup+and+use/questionsone/86782...
The following are the settings for setting up and configuring your email, remote access, and FTP access for your home page address.
User name settings
Your Verizon Online user name
Your Verizon Online password
High Speed Internet (DSL) settings
Domain: dsl.verizon.net
Network protocol used: TCP/IP
Mail server settings
Incoming mail server (POP3): pop.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): smtp.verizon.net
Outgoing Server Port Numbers: 465
Your Verizon Online user name
Your Verizon Online password
Make sure "This server requires a secure connection (SSL)" is checked.
Remote access settings (Dial-up)
Domain: verizon.net
Network protocol used: TCP/IP
Note: Remote Access is available only if you subscribe to dial-up roaming with your Verizon High Speed Internet service.
HTH

Password Reset

Almost every time I have to update ANYTHING on my MacBook Pro the App Store doesn't recognize my password and I have to change it. Is this normal, or is it supposed to happen?

I have no idea about RV110W, but from my experience, i never found a network device password recovery without resetting the devices.

Password reset problem

I've followed all the suggestions in the sticky thread, repeated them multiple times. Still cannot get my password to work. Please help - this issue has already caused me to be unable to place orders several times in the last 3 months. I'm about ready to give up and stick with Amazon as I've never had problems signing in there.

Hi UsualNoise,
Not being able to access your account would certainly make placing an order difficult, so I can imagine how anxious you must feel to find a resolution.
I was able to locate your account using the e-mail address you used to register for the forum and believe I found the cause of the problem. I've addressed that issue and have reset your BestBuy.com account's password, so please make sure to keep an eye on both your inbox and junk mail folders for a password reset notification. When you sign back in, please do the following in order:
Log out of your BestBuy.com account completely on all devices, including the My Best Buy app
Delete your browser history, cache, and cookies
Visit the password reset link in your email (please be sure to check your spam folder)
Create a new password that fits the accepted criteria (use a password you’ve never used before)
Logout of your account as it will log you in automatically after creating the new password
Wait 5-10 minutes and then attempt to login to your account
Let me know if you need any additional assistance!
Aaron|Social Media Specialist | Best Buy® Corporate
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Z10 Device Password Reset

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