Z10 does not fully charge

hi guys i just got a z10, less than a month ago but it doesnt fully charge. it ends on 95%, can any1 help.

sibusiso9 wrote:
STL 100-1 im not sure if this is what you looking for.
Yes it is.
Before taking out the battery, do NOT turn off the device.
Try this: leave it connected to the OEM stock wall outlet charger.
With it connected and powered ON, remove the battery for minute and replace.
Check the percentage and drain over the next day, and do the SAME procedure again.
Remember, the charge percentage is not an exact science, but rather an estimate by the software of the charge, based on the current power, historical drain and charging, etc.  It will change...
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