Z10 does not want to charge with AC after update
Hi, please can anyone help. After the newest software update (Im now on 10.2.0.424 ) my Z10 does not charge if plugged into an wall socket. I can only charge via my pc or laptop. This is very annoying as I charge my phone at night time. How do I fix this......
Thank you
Louise
PS : How do I get into the battery settings ?
It may have something to do with the update and it could also be the night time charging (not really recommended)
Try a reset: When powered on hold down the power button for 10 seconds.
If it does not help post back, someone else may have another solution.
Also consider the below if you do not find a solution.
You can restore your phone to factory settings if you wish to see if it corrects your issue. Resetting to factory settings will wipe out all your data so you should save it first. To save all your stuff download and install BlackBerry Link on your computer from the link below. Resetting will not back-up the OS on your phone. Once you have downloaded and installed BlackBerry Link connect your phone to your computer and save your stuff. Once saved disconnect your phone from the computer.
To reset your phone: tap the Settings App, scroll down and tap Security and Privacy, tap Security Wipe, tap the blank box and enter blackberry.
Once Wiped reconnect your phone to your computer and install your stuff.
http://us.blackberry.com/software/desktop/blackberry-link.html
http://ca.blackberry.com/software/desktop/blackberry-link.html
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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