Z10 does not want to switch on

Hi I was busy installing the new software for the blackberry Z10 and it said download interrupted.  Usually this means just remove battery and it will continue but not this time.  The phone did reboot the first time but then froze so i had to restart again now it does not want to work.  Tried leaving on charge then removing battery also tried connecting it to PC to see if that would wake it up nothing.  Also tried to reboot by holding down volume keys and power button.  Can someone Please assist thanks

If it were me I would try an autoloader. http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Also see http://www.blackberry.com/btsc/KB27956 as an alternate potential solution.
- Ira

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
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    Obtain access to a known good and identical BB...use your battery in it and see what happens
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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