Z10: IMAP Unread Status Not Synced

Read/Unread status of items on Blackberry are not synced to IMAP e-mail.
I have to marked messages as read on the phone and then again on my desktop in order to clear the notifications. I'm using IMAP for all devices/clients and have tried Synchronizing Mailboxes and restarting the mail client.
Gave up on BlackBerry and delisted all apps.

I just wiped the phone and tried again and the problem is pervasive.
Gave up on BlackBerry and delisted all apps.

Similar Messages

Yahoo read mail status not syncing in Mail App

Hello all.
Perhaps you can help with a problem I'm having with syncing read message status in Mail on my Macbook. I sure the Mail App and an Iphone. When I read a message on the iPhone, the message continues appearing as unread in Mail on the Macbook. If I exit Mail and then restart it, the message then correctly appears as read. If I read the mail on the macbook, its read status does sync up with the iPhone, and the iPhone shows it as read.
I'm using IMAP for Yahoo in the Mail app on the macbook. I have this problem with Mail on Tiger, Snow Leopard, and Lion, with multiple people on multiple macs, so it's not email account, machine, or user related. I don't have this problem with Thunderbird - that syncs read status fine. Only in the Apple Mail App.
Thanks!

Hi Cory,
Is there/will there be a fix?
Your guess is as good as ours (everyone here is just a user like yourself). This problem has been around since December last year (search the Safari forum for 'yahoo business' and you should find a few threads discussing it).
In those threads, responses from Yahoo say the issue is with Apple. Historically, Yahoo has been pretty abysmal when it comes to making their sites compatible with Safari/Macs though so I'd be inclined to take their statement with a small pinch of salt...

Read/Unread, Replied, & Forwarded status not syncing with Exchange 2003 SP2

Is there a solution to the email status syncing issue for Microsoft Exchange 2003? It had never work since the day we setup the exchange account on the iphone. Any suggestion is appreciated.
I posted the above question in May 2009. iOS is now at 4.2.1, I guess Apple has no plan on addressing these. Would it work with the latest Microsoft Exchange?

Read/Unread worked for me when we were on Exchange 2003, and it continues to work now that we are on 2007. So it's probably an issue in your Exchange server.

ICloud Mail unread mail not syncing

Since iCloud Mail (actually Mobile Me mail) was introduced, the unread mail count has always synced between my iPad and iPhone. By that, I mean if I read my email on my iPhone, it would automatically get marked as read in my iPad and vice-versa. Basically reading mail on one, would cause the badge to change on the other.
Some time recently, within the last few months, this no longer happens. Both my iPad and iPhone will detect when new email arrives, but that's it. Reading or deleting mail on one won't update the other until I manually open the Mail app.
I don't know when this changed exactly, but I prefer the original way it worked. Is there some way to get iCloud Mail to update on read and delete like it used to do?

no one?

Office 365 Calendar Not Syncing with my Z10

I have Office 365 Plan P1 and have set up my email Exchange 365 account on my Z10. Emails, Contacts & Memos sync correctly on all my devices - desktop, iPad (sorry!) and on my Z10, but Calendar does not sync at all. Can anyone help please? Am I using the correct Office 365 Plan (P1)?

Hi DT655,
Thanks for your reply. Since my original post I have upgraded and subscribed to Office 365 Midsize Business. All has gone well, everything has been migrated over and all has been synced correctly.
Except my BlackBerry Z10 where Calendar syncs everything going forward, but only three months back. My BB PlayBook is the same (only three months back). However, my desktop and iPads sync all events going back many years.
I have followed your instructions by deleting my old e-mail accounts on both my Z10 and my PlayBook and reinstalled them using the Microsoft Exchange ActiveSync, but it is still the same - only three months back on both BB devices.
As my other devices sync all events going back many years, and as there used to be an option within the old BB Desktop Manager to sync All Events, I am sure the restriction I now have must be a BB issue and not an Office 365 issue. Do you agree, and do you know where I can get to some settings that allow me to change the three month default?
Thanks.

Second Z10 will not sync

Okay. I want to love the Z10...now I am in for $1500, my second Z10 and it will not sync on my MacPro with Blackberry Link. Quits half way through. My first Z10 totally died. Still waiting, three weeks in for a Rogers repair. Yet, I need a device everyday, all day. If the device will not back up.....what good is that. Too expensive...too time consuming...too unreliable. Very frustrated. I do like the device. I want Blackberry to do well. I just never had any issues with my iPhone. Any suggestions on how to get the device to back up.

try to use windows 7/8
because for me i found it difficult using macpro

Outlook 2013 not syncing subfolders - IMAP

Hello,
Currently having issues with Outlook 2013 / Office 365 not syncing subfolders correctly.
Example.
Receive email > answer email > move email over to new subfolder > goto subfolder and email does not show?? > go to webmail and both email and subfolder show correctly.
Read lots of articles on this but no solution to the problem.
article 1 - http://www.inmotionhosting.com/support/email/email-troubleshooting/imap-issues-affecting-outlook-2013-and-office-365-functionality
If this carries on then a move back to Thunderbird is on the cards as i've imaged this along side outlook and do not have any issues with thunderbird. it works perfectly... unlike Outlook.

goto subfolder and email does not show?? > go to webmail and both email and subfolder show correctly.
As per the description above, it seems the subfolder and email message got uploaded correctly to the server, it's just not display in the subfolder in Outlook 2013 client side. If I have misunderstood your concern, please let me know.
Does this only happen to this specific subfolder?
To troubleshoot this issue, I would suggest we first check what view settings you have of this faulty folder. Maybe you have it set for Unread Messages Only or something that is filtering out the messages you just moved:
Select the folder, go to "VIEW" tab on the ribbon
Click "View Settings" button. On the "Advanced View Settings" dialog, click "Filter..." button
Check if you have any filters which might filter out the message. Clear it, then try again.
Hope this helps, please feel free to post back with any findings.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Mavericks Mail not sync'ing IMAP act. (Not GMail)

I have been waiting silently to see if a fix would come on its own, but none yet. Ever since upgrading to Mavericks, Mail.app does NOT sync my IMAP accounts correctly. I have gone so far as to remove and re-add the accounts numerous times... no change. The recent "update" that was supposed to address Gmail issues had no affect on my sync'ing issues either. As others have posted, I basically have to quit and re-launch mail for it to correctly show what is on the mail server. All of my iDevices are working just fine - I can read or move an email, and all my iDevices show it correctly... but when I return to my Mac - some show as unread - some messages that I moved or deleted are still THERE (unread), etc.
Once I quit and relaunch, the inbox displays correctly - but there is no way (that I can find) to force the inbox to "refresh" correctly while the app is open. "Getting new" messages does nothing to help. Has anyone found a solution or work-around...? or is this just a "sit back and wait for Apple to fix" kind of problem...?
Thanks,
SF

I have the same problem. The recent Mavericks update fixed the original Gmail problem (of not being able to get rid of mail from the in box), but this problem is there and very frustrating. Exactly the same as the original post - Mail on my Mac does not reflect the emails filed, moved, deleted etc from my iPad or iPhone. Gmail, iPad and iPhone are all in perfect sync, but the Mac is not.
The only way to force the Mac into line is to QUIT Mail and relaunch.
(By the way, I don't have any anti-virus on my machine, so it's nothing to do with that - its a Mavericks issue).
I have been looking at alternative mail clients as I have now lost all faith in Apple Mail. (I am committed to IMAP and Gmail, on 3 different email accounts).
Yersterday I tried Outlook (as I happen to have a copy with Office-2011 for Mac). I liked it apart from the fact that it won't work with iCloud contacts... so its no good for me.
I'm looking at Mailplane now.... doesn't seem to be available via App store, but I'm going to try a free 15 day trial I found online. I'd say that's how long Apple has to fix this problem as far as I'm concerned.

Outlook 2011 inbox not syncing to IMAP account

This issue started about a week ago. If I ignore all the known issues with Outlook 2011 since moving to Mountain Lion, I would say Outlook has been running fine until last week. I have taken a look at Microsofts website but did not find any issue close to mine. I decided to try a mac forum first in case this is a ML issue with Outlook, rather than just an Outlook issue. Because my skeptism of Microsoft, it probably is an issue with Microsoft 2011 and they probably don't want to bother fixing it.
Here's the issue:
My work email is set up in Outlook 2011 version 14.2.5 using IMAP. I go through my day as usual reading emails, responding to them, and filing them away in folders (on the server). I can go through 100 emails in my inbox to only 10 by the end of the day. The rest have been deleted, or filed away. I am able to receive and send emails with no errors. However, once I leave work and view my emails online or on another program (such as MacMail), I see those 100 emails in my inbox with only half of them read and another half unread. I see no pattern to it. (The most recent email in a conversation is read but several earlier ones are not). The strangest part: All those emails I filed away in folders on the server or deleted are in those folders AND in my inbox. Therefore, if I refile the emails, read them or delete them I will have dupllicate emails. Same thing goes if I repair the folder in Outlook. It takes all those emails in my Inbox online and puts them back in my Inbox on the server.
If I make any changes in Mail (On a different computer that is on Snow Leapord) or on the web, I just sync the folder and it shows the changes in Outlook.
Essentially this is the syncing issue:
Other programs --> Server --> Outlook = OK
Server --> Outlook = OK
Outlook -x-> Server = NOT SYNCING
I'd like to reitterate that this started last Tuesday (Nov 20). Our IT can't figure it out.

Hi Meghan,
You are right saying that it is not syncing or does slowely and it is not done by the time you switch off your Outlook.
You can run some manual tests by pressing CTRL + Click on a folder in your Outlook 2011 and Sync this Folder
Then check the webmail.
Also you may want to check this in Outlook 2011:
1) Tools > Run Schedule > Edit Schedules
2) Assuming you already have a scheduled "Send/Receive All" occurring every few minutes - double-click the appropriate Schedule item.
3) In the Edit Schedule window, in the Action area to the right of the Receive Mail action, click the Account Options button.
4) Put a check next to every folder and in the Synchronization Setting column make sure it is set to New Messages. If you choose Headers Only, the folders will not auto-sync.
No idea why it stopped working but usually it coincides with OS updates or MS Office updates on Mac.
Post back if you get anywhere with this.

My z10 does not sync to my outlook

For many years I have supported Blackberry but I am at the end. This is the 3rd z10 I have had, the battery lasts 3 hours and it does not sync with my outlook. Where do you get Blackberry support ? No wonder why Blackberry is going to go away. What a shame. The management team should be embarrassed for the management of this company, poor shareholders.
One frustrated Blackberry user.

bdynes007 wrote:
For many years I have supported Blackberry but I am at the end. This is the 3rd z10 I have had, the battery lasts 3 hours and it does not sync with my outlook. Where do you get Blackberry support ? No wonder why Blackberry is going to go away. What a shame. The management team should be embarrassed for the management of this company, poor shareholders.
One frustrated Blackberry user.
First, to sync with Office Outlook, you will need to install the latest version of BlackBerry Link, then from there you can sync your contact and calendar
As for contacting BlackBerry support, you must first contact your carrier support and then ask them to escalate you to Blackberry support team, this is the only way to get support from BlackBerry
Using the Playbook and the Z10 and the Z30 and loving them
Martin

When I try to sync my iPod., it does not sync but I get the rainbow circle when I check iTunes status. It does not sync

My iTunes will not sync with the computer. When trying to sync, nothing happens and when checking the status I get the rainbow circle indicating the need for a force quit. What is going on? and how do I fix it

On a Mac: ~/Library/Application Support/MobileSync/Backup/
On Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
On Windows Vista: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync
make sure that u delete it than it shud be working again

Mail messages after a certain date are not syncing in IMAP

I use IMAP with Intermedia hosted Exchange (set to allow IMAP with Apple Mail). Everything has worked fine with Mail.app for years. All of a sudden, in the last week, mail in archive folders is not syncing. I receive Inbox mail and see Sent mail, but folders where I store archived messages (Friends, Travel, etc.) do not show any messages after July 10. When I go to the webmail server, I see the messages in the folders where I moved them.
I have divided large folders into smaller ones, and done a completely clean download of all mail, and the problem persists. My iPod Touch was also having trouble seeing new messages.
This is a longshot, but the one change on July 10 was that I started using Mail from a different location. Could it have something to do with the Airport base station here or even the cable Internet provider?

Update: it does not have to do with the Internet provider or local equipment. I tried downloading messages from a different network and the problem persisted.

When Using iOs 7.1.2 OSX 10.9.4 notes are not syncing via USB. When will this be fixed. Not interested in iCloud or IMAP solution.

When Using iOs 7.1.2 with mac OSX 10.9.4 mavericks notes are not syncing via USB.
When will this be fixed ? Not interested in iCloud or IMAP solution. it worked before, I can't really
understand why apple would change one of my favorite features. I use the notes feature to
capture quick ideas on the road and having it synched on my computer and my phone was very useful.
Previous blog posts elsewhere indicated this would be fixed in the latest rev of iOS, OSX and iTunes.
But alas after the recent update it's not. Really Annoying.

poweruser_art wrote:
When Using iOs 7.1.2 with mac OSX 10.9.4 mavericks notes are not syncing via USB.
When will this be fixed ? Not interested in iCloud or IMAP solution.
Then you won't be syncing your notes anymore.
Contacts and Calendars are the only things they restored.
iOS: How to transfer or sync content to your computehttp://support.apple.com/kb/HT1296

Again: BB Z10 Active Sync not syncing

Hi Everyone,
I am having problems syncing my contacts and calendat item with my Z10.
I have gone through the other related topics but none of them contained any solution.
I tried everything like security wipe, restart, delete and add gain the account etc etc.
I verified the active sync by using other devices with the server and all work just fine.
The situation is as follows:
-calendar does not sync at all
-task do not sync at all
-contacts do not sync but i am able to perform a remote search which returns the contact i am searching.
This looks as if the connection is working but the z10 does not start the process to sync the data.
Does anyone have any idea what this might be? Are there any log on the bb side which I could check?
Thanks for all assistance in advance...

Hello gwendlandt,
Thank you for your question regarding the issue you are experiencing with synchronizing Contacts and Calendar items on your BlackBerry Z10 smartphone.
In order to synchronize contacts and/or calendar via Microsoft Exchange (with Microsoft Activesync enabled) a CardDAV and/or CalDAV server must be setup by your mail provider. We suggest that you contact your mail server administrator to verify that this is the case.
Let us know if you have any other questions.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Incoming emails not syncing using IMAP

Hello Community Members,
I am having a problem with one specific email not syncing incoming emails using IMAP on my BB Classic.
IMAP server: imap.secureserver.net
I have followed the instructions and all the other accounts I have configured seem to work properly.
Downloading using POP works for this specific email.
Anyone experiencing similar problems? Any advice?
Thanks,
Alan

Hi and Welcome to the Community!
It is possible that your email server did not, as part of the "wizard" configuration, provide the proper settings to auto-configure to the device. Therefore, I recommend you:
Remove this email configuration
Find the proper settings to use, via the EAVT or perhaps by asking your email service provider
Reconfigure this email, but use the manual/advanced screens and manually enter everything, bypassing the wizard
Hopefully that will work for you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Z10: IMAP Unread Status Not Synced

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