Z10 loses signal during a call

I have a issue with loss of signal during a call on my z10.
When the automatic mail checking enabled and during a call mail is checked, I hear snatches of words and communication break, look at the screen see the message "network is busy" and zero signal icon. But after a few seconds the signal becomes full again.
Sometimes I have to call back 3-4 times to finish the conversation.
I have tried different OS versions, but nothing helps.
I had to turn off push notification in gmail account and switch to manual mail check for this to happen as infrequently as possible. But still it happens sometimes.
Many users from Russia have same problem.
My current OS: 10.2.1.3247
STL100-2
Operator "MTS" Russia
P.S. Sorry for my English

Hey TalG,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest removing the battery and placing it back in.  If the issue still persists, then I suggest contacting your network service provider and try a new SIM card.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click  Accept as Solution for posts that have solved your issue(s)!

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