Z10 - new contacts saved on smartphone​, but not shown in contact list

Hello everybody,
I have a problem with my Z10. It does not show me any new contacts in the contact app on the phone. After entering a new contact through the app (from HUB and directly) it won't be shown in my contact list. Not even the phone no in the HUB has been replaced by the name. Sending a new contact from BB9810 by Bluetooth does not even get the contact into the new contact list (even though it's been saved).
Anyway, the contacts have been saved somewhere in the phone, since I can sync them with the BB link on my laptop. Also entering a contact in my windows contacts and syncing the other way around (from laptop to BB) does not get me the contacts into my BB contact list.
Has anybody experienced the same issue, or can advise me where to change settings or do something that may get everything back to normal?
Thanks a lot in advance
mateng

Do this for me.
Do a simple reboot on the BlackBerry in this manner: Reboot: On the side edge volume keys, press and hold down both of the Up and Down volume keys for about 20 seconds, ignoring the initial screenshot message... the screen will go black and reboot.
Now, after the reboot is complete, give it a couple minutes and check your Contacts app again for those missing contacts.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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