Z10 no longer syncs to playbook after latest OS update - HELP!! I Need to text from playbook for my work!!
My Z10 automatically updated to the lastest OS today and since then I can no longer text from my tablet. Everything else SEEMS to be ok on the PB but I get an error when I try to open the texting app, Any ideas? I NEED to text from playbook because I'm a dispatcher and it's much easier to text from PB than z10 for work. THANKS...P.S. I LOVE LOVE LOVE my PB, please help me fix this or I'll have to go buy another type of tablet for work and I really do not want to. TIA
Hi and Welcome to the Community!
That is the first I've heard of this issue. You may need to reload the OS. Instructions are in the link below. However, you should probably give your carrier a call and ask to be escalated to BlackBerry Technical Support.
http://www.blackberry.com/btsc/KB33480
VIA | John_Clark
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-stuck-on-start-up/td-p/2190227
If it's still stuck then you could try an autoload instead, a good write up on how to do it is here.
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
VIA | BBSJdev
http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-stuck-on-start-up/td-p/2190227
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