Z10 on a normal data plan (not BIS)

After researching whether the Z10 operates on a normal data plan and not a BIS, and of course it worked perfectly on Wi-Fi without a SIM card, just wanted to make sure it is compatible with a normal cellular data plan, I went for it yesterday, and yes, everything worked except for BBM, heck the BlackBerry logo disappeared from the home screen. I contacted my carrier, and they shocked me, they told me it is not possible not to have a BIS with the Z10, and they were surprised I was able to browse the net and send/recieve emails, and they said they cannot support me!!
So why did I do this? A normal data plan is cheaper here in the UAE, my canceled BIS gave me 500Mb for 79AED, and the normal data plan gives me 1Gb for 50AED. Is there any workaround for this before I revert back?
Solved!
Go to Solution.

Hey ya3goub,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
BlackBerry 10 smartphones require a normal data plan from your network service provider.  However the network service provider must support BlackBerry 10, if not some BlackBerry services will not work.
Also BIS data plans are not available for BlackBerry 10 smartphones.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click  Accept as Solution for posts that have solved your issue(s)!

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