Z10 permanently "checking for updates"

I received my new Z10 today. I had started to set it up, except I don't yet have a sim card, but I have added it to my home wifi. Some set up was done, and some updates were added I thought. But it has now gone into a never-ending session of "Checking for updates".
Is it because I don't have a sim card inserted yet?
If not, what can I do to stop it and return to normal?
Thanks
Chris
Solved!
Go to Solution.

That seemed to do the job. I had turned it off and on a few times, and I had removed the battery which did cause it to reset, but every time it simply got stuck. Once I had discovered from the Manual how to reset it, I thought it was back to the same old problem. Then it cleared and reported that setup was complete. All OK now.
Thanks

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I recently bought a blackberry z10, and decided to update it before starting to use it which i regret now.
Since then i have not been able to access the phone as it always comes back to the screen "Checking for updates".
How long does this usually take as its been over 20 minutes and still on the same screen. I tried restarting the phone iseveral times s but i continue to get the same outcome when i turn the phone back on.
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steveajcole wrote:
I have powered off the devivce, removed the battery, left the device a part for hours. I put the device battery back in, power up the device, see the BlackBerry logo, then 'checking for updates' resumes and never stops. The phone is totally unusable. One thing I should mention is that the phone has no SIM inserted. Would this make a difference?
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Z10 permanently "checking for updates"

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