Z10 sensor issue!

Hi BlackBerry community,I had a weird sensors issue from the official 10.2 update. and I'm sure that it's a software issue since it works sometime but not every time. I've sent it for repair but still it came back soon so I don't know what to do now . I can not leave 10.3 because I can't live without timer in camera and panaroma and good android runtime...... any help?

It will be more helpful if you would please post ALL details:
What kind of sensors,
what OS are you on,
when you noticed this first,
what you've done to resolve and failed, everything you know, because we do not know.
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Macbook pro 13 2011 thermal sensor issue ,fan is making a **** lot of sound

I hav run the system hardware diagnostics it showed the thermar sensor issue .what would be the cost of it to be replaced

if you plan on getting it repaired at a repair shop, you would need to bring it there for an estimate.

U330 Diagnostics Program and Keyboard Sensor Issues

I'm sorry if this has been posted before but I've been searching for awhile now and can't find it.
I was wondering if there was any type of diagnostics program for the U330 to test my cpu, fans and the general hardware.
Also i was wondering if anyone else with the U330 notices any keyboard sensor issues. Such as, I have to press firmly in the middle of the keys for it to register. Or I have to press firmly on the "T" or "Y" button for it to register the click. It's very bothersome and I was wondering if anyone else with a U330 has a similar issue?
Message Edited by droptopmetro on 05-15-2009 01:01 AM

What do you mean by testing cpu/fan/ram? You can test cpu by OCCT or S&M and you can test RAM by memtest86+
Regarding keyboard - you should have it replaced, it's a common faoult in some ideapads.
//help will save the world

Those Who Got 'Reset All Settings' to Fix the Proximity Sensor Issue...

I thought I would start a thread dedicated only to the steps that people took to get their proximity sensor issues resolved. So far, there are only scant posts lost deep in huge threads.
For example, did you do a hard or soft reboot after you reset all of the settings? Did you make calls right away? Did you change all of your settings back first before making a call? Did you only change some settings before a call and then others after? Did you set up your visual voicemail right away? The reason why I am asking is perhaps there is a problem with a particular setting that we can narrow it down to...or maybe a certain combo of settings since resetting just the network settings seemed to work for some and not for others.
Also, if it worked, was it only a temporary fix?
Please post constructively. I have been following the threads for days, and I am well aware that this may be a hardware issue.

labeck wrote:
On my fifth phone and am currently working with an apple engineer to help investigate the issue. The best thing I've done to help temporarily is to reset all settings. That seems to hold for 24 hours or so but the issue always returns.
Hope you get something to work, but I'm fairly certain apple won't be able to do a firmware update to fix this or they would of already done so or at least mentioned it.
Thanks! That's what I was beginning to think as well...and it's also what I was most afraid of...
Message was edited by: labeck
Message was edited by: LorangeJuice

Proximity Sensor Issue, But It's Not The Proximity Sensor...

So, has anyone had issues with apps that use the proximity sensor (like this one, for example: http://appshopper.com/utilities/touch-lcd-designer-speaking-clock)?
I noticed, the bright light of the sun seems to be messing it up, and was wondering if anyone else was having proximity sensor issues, without it actually being the proximity sensor (where it seems to think something is in front of it, when it is not).
When you watch the videos, please put your volume on mute, as there are outside, natural sounds and white noise, that will make you go deaf, if you have the volume on loud. The first video needs the sound on, but low.
Video of the App With Proximity Sensor Glitch
http://www.youtube.com/watch?v=Eugw2cVdWbo
Video of the Proximity Sensor Glitch, Caused By The Sun
http://www.youtube.com/watch?v=V_zEApUdc5M

its not that noone cares its that anything related to the proximity sensor has been beaten to death and frankly there is issues with it that may or may not be software related could be hardware related apple said they fixed it and they didnt fix it

Otterbox Defender Case causing Proximity Sensor issues

I think the otter box defender case offers the best protection for my Iphone4 but I also think it is causing my proximity sensor issue. I cant make a call without the screen becoming active. I have surgically removed the built-in screen protector (and the associated glue) but I think I need to remove the small plastic pieces that cover the front facing camera and the sensor. Or I will try another case that doesn't cover the sensor. Has anyone else noticed this issue with the Otterbox case?

I notice this issue using the case however I didnt notice it until 4.1 and I removed all plastic on the front facing camera and the plastic over the proximity sensor I also removed the plastic covering the screen didn't fix the problem at all

70d is producing shots with prominent white streaks! Cleaned everything. Sensor issue!? Thoughts?

My 70d suddenly started taking shots with a PROMINENT white streak! The smaller the aperture the more prominent it is...this led me to believe it may be a dust issue ( although I have never seen dust accumulate this way) so I thoroughly cleaned everything. It didn't seem to help. Any thoughts? It seems as though it might be a sensor issue...which I would hate to replace!
Solved!
Go to Solution.

Looks like a shutter problem.
"A skill is developed through constant practice with a passion to improve, not bought."

Continued Proximity Sensor Issue After 4.1 Upgrade

I was told by Apple Care and the Genius Bar that the proximity sensor issue was going to be resolved with the new 4.1 update. "This was after I exchanged the new IPhone 4 two times prior to the update. When the update arrived, it stated the items that would be resolved with the update which included the proximity sensor software fix. This update did not fix the issue and I exchanged my IPhone 4 for the third time with the same issue but slightly worse. Same issue exists with my cheek placing calls on hold, pressing numbers or even worst, placing them on speaker while having a private conversation. I have restored this phone and re-did everything from scratch and yet have the same issue. Is any one else having the same problems that I am facing, or have I just got four bad phones in a row? HELP.

Since I know for fact, it's possible to have a phone without PS issues, I would go to the Apple store, and get a replacement, but I wouldn't leave the store until you're sure the new phone doesn't have the same PS problems. Maybe the Apple Gods were smiling on me, but both my phones were bought on launch day and neither have suffered. 4.1 didn't have a negative effect. And I know people who did have the problem, which 4.1 resolved. You should have a phone that works too.......

Has 4.1 fixed the Proximity Sensor issue for you?

At work, can't download 4.1 yet, but I'm eager to see if the Proximity Sensor issue will be fixed. This is my last straw, if 4.1 doesn't do it, I'm afraid I can't wait any longer. I need a phone..

crh24 wrote:
Pooleman0 wrote:
For those who are slow on the uptake what is the issue with the proximity sensor? I have noticed no issues with mine.
We have three iP4s in our family and none are experiencing the Prox issue, but for those that do it is extremely frustrating. Proximity sensor system seems to fail and activate the keyboard at odd times allowing your face/ear to randomly press 'buttons' resulting in all sorts of weird behavior.
Got it. Mine is fine so I guess I should be grateful. Apart from the signal issues my phone works perfectly. I hope this update doesn't screw my phone up.

White horizontal line on screen even on printed photos is it a sensor issue?

White line is always there on lcd screen while shooting and on the photos downloaded on PC.. Does anyone knows what causes this issue-censor or something else?

If it shows on camera LCD when you are previewing image and also on image when you print then its in the file.
First try formatting the card. If that doesn't cure it then it would seem to be a sensor issue.
John Hoffman
Conway, NH
1D Mark IV, Rebel T5i, Pixma PRO-100, MX472

Z10 Orientation Sensor Issues

Hey everyone,
I recently traded my Q10 for Z10 on Kijiji (Terrible idea, right?). Anyways, the phone works great other than it refuses to go into landscape mode. I also cannot use the compass app (not that I really use it anyway). I have tried a security wipe, and battery pull, reset with the volume buttons, etc. and seem to be running out of options.
I also spoke with Rogers and Blackberry support today - and they said it may be a hardware issue - however, since i'm not the original "purchaser" they cannot replace or fix the device under warranty until the original owner is found.
This is obviously turining into an extremely upsetting and difficult situation, since I really do love my Blackberry products!
Do any of you have any tips or any other suggestions on getting the sensor to work?
My OS is 10.2.0.429 on Rogers
Thank you

At an internet distance, I cannot diagnose a hardware problem. All I can do is convince you to do various things which could DEDUCE a likely hardware problem, but true diagnosis requires in-hand support. If you wish to jump past all of the things I could advise that you can try to make that deduction more solid, then you simply seek out a local (to you) shop with a qualified BB hardware technician, and have them give you a proper diagnosis and estimate.
On the other hand, if you wish to try some things first on your own (note please that I have no way to know what exactly you have tried...all you said was "nothing has worked", so I've no way to know what you actually tried), then the logical progression (based on failure of each attempt) would be a device WIPE, then an OS reload, then a more stringent process of WIPE/Reload, including perhaps the use of an Autoloader. Again, since I don't know what you tried to reach the "nothing has worked" result, I may perhaps be recommending completely redundant things here...I just have no way to know.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Help: z10 stl002 proximity and light sensor issue

Proximity and light sensor not supported message on BBVE, both sensors stop working

I have BlackBerry z10 and I had the same problem ( proximity sensor was not working while being on call) and it started only available the update 10.3.1.1565. Then I noticed that my sensor was working before the update, that meant that hardware was okay. It might be the problem with the update. But I had got a new glass guard for the protection of my phone screen, I thought to remove it and then check. To my surprise, now it is working fine. I suggest you, if you also have some screen guard or glass guard on your phone, remove it and then check if it works. For me it did.

Ambient light sensor issues on macbook pro early 2011 Edition.

I have just bought a macbook pro 2011 ( Ive had it for like a week now) I have been looking forward to using this ambient light feature.
I went to the keyboard section in the system preferences and checked the box labelled "automatically illuminate keyboard in low light" I have also done a similar thing in the display setting checking the "automatically adjust brightness" However when I turn off the light in my room (even at night when its pitch black) nothing changes. Am I supposed to turn up the brightness on the keyboard while changing the settings or something like that? I wanted to use that feature at least when i was on the charger. I am unable to even get a flicker. Could I please get some help regarding this issue? I am pretty sure that all the macbook pros in this line have the ambient light sensors am I right? If not then sorry for wasting time.

You may want to read this Apple support article:
http://support.apple.com/kb/HT3964
Post in this thread if you have any additional questions, and we'll come up with a solution!

Z10 encoding issue in outgoing email

Hoping someone can help me. I've been an avid bb fan for years and my husband and I both handed in our bonds a week ago to move to the z10. We are both loving it. While my husband has had no issues with his I am very close to having no issues - except for one major one that affects me and my clients greatly. I have 2 email accounts - gmail (working without any issue at all - was up and running within a matter of minutes of receiving my z10). The other however has not been a fun or even manageable experience. My work email is web based and took a few days for me to even get it up and running. With my bold I was able to connect via Exchange but am no longer able to do so. I was told to connect via Active sync however my employer does not have this functionality and it is not supported. Following that I was told to connect using either IMAP or POP. And while I have been finally able to connect and receive my email when I SEND email it is a disaster!!!!! My out going mail seems to be adding in all of the encoding and so it becomes "unreadable" for lack of a better term. I have no idea where to turn on this. I have been constantly surfing and searching and and all forums that I can in hopes to find a resolution but have not yet found one - this is my last resort - otherwise sadly ....... Very, very sadly I will have to return my phone. Any suggestions at all would be much appreciated! Sorry for the "long-winded ness"

lesedwards wrote:
I agree. I run my own business in fact two business and I cannot be sending emails out from some half **bleep** address how professional does that look. Everything has worked perfect for 10 years and then I bought this piece of **bleep** called a Z10 and it even worked on it until the OS update.
Wow lesedwards.. you are on fire. Jacking your issue into every email thread and getting **bleep**ed constantly.
This thread was about an encoding issue, and from your other posts you are simply having connection issues.
@Sarealex - I haven't seen this issue with any of my email accounts over IMAP, what software version are you currently using?
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
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[Solved] Overheating/fan/sensors issues after kernel updates

Hi all,
I realise there has been a bit of correspondence on this already. I'm after some advice for my specific situation:
1. My laptop is an acer aspire 5315. I has well understood overheating issues that arrise due to BIOS problems
2. Fan control and temperature reporting worked perfectly with kernel 2.6.30, stopped working with 2.6.31 - I assume due to the well documented changes made in that release. The temperature only seems to be read once - at boot. sensors never reports a change after that; if the temperature is cold at boot the fan never get switched on. Unfortunately this happens most often.
3. I tried setting the recommended kernel option (can't relocate the post now). It didn't help :-?
4. I have tried upgrading the BIOS but the distribution from acer is a windows executable (won't run under freeDOS) and I do not have windows installed on this PC (not game to try under wine).
5. I re-installed the old kernel from my pacman cache only to find that my wireless no longer works (fan works just fine though).
I'm now totally stumped :-/
I'd like to update my bios and go with the latest kernel but can't see a way without installing windows.
This might be fixed in an ubuntu kernel release (https://bugs.launchpad.net/ubuntu/+sour … bug/453700) but I'd prefer not to do that switch... perhaps the same fix is coming to arch?
I'd accept having to pin the kernel to an earlier version but neet to get the wireless working.
help...
edit:
I've now managed to get the kernel backdated correctly (so that wireless works as well as the fan) by re-installing the kernel and firmware together.
Have configured pacman to igmore future kernel updates
If anyone has any suggestions on howto update my bios I'd be very greatful.
Last edited by drandre (2009-11-06 13:26:46)

Hi,
Got exactly the same issue, after running for a while laptop justs goes off... going to try to regress kernel until issue is resolved
BIOS update does sound a bit extreme
MrG

Z10 sensor issue!

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