Z10 settings not stored

i changed the display settings in my contacts to show the last name first.
after a reboot these settings are changed to first name.
2nd problem. when trying to switch off my z10 the smartphone reboots automaticly.
the sw-version is 10.0.10.99
there is no newer version available.
is there any solution.
thanks.

Hey KarlNapp,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
When did the reboot issue start? Did you install any new applications on the BlackBerry Z10? Also do you restart the BlackBerry Z10 by removing the battery or holding the power button?
Is the BlackBerry Z10 charging when you try to power it off and resets?
I look forward to your reply.
Cheers.
-ViciousFerret
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in my contacts i changed the following settings:
Contacts sorted by last name
sim contacts are disabled.
When restarting the smartphone these settings are are changed to
contacts sorted by first name and sim contacts are enabled.
the next problem:
when deleting e-mails on the smartphone, the e-mails are also deleted by the provider.
my old blackberry torch 9810 had an optoion to decide that the e-mails can be deleted or not.
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Hello,
KarlNapp wrote:
in my contacts i changed the following settings:
Contacts sorted by last name
sim contacts are disabled.
When restarting the smartphone these settings are are changed to
contacts sorted by first name and sim contacts are enabled.
That is odd...are you sure that, prior to restarting, you shut down the Contacts app properly? Perhaps the settings were not yet saved before the reboot happened.
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KarlNapp wrote:
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my old blackberry torch 9810 had an optoion to decide that the e-mails can be deleted or not.
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