Z10 STL100-3 WiFi issue

Hi,
I have a STL100-3 on Bell Mobility in Canada and am going to be sending the phone out for a warranty repair tomorrow unless anybody can help me out with a WiFi issue I've been having since updating to 10.1 last month.
When I disconnect from a WiFi network and don't immediately connect to another network, then the WiFi on the phone will be completely disabled until I do a restart of the phone. The WiFi will still show as being on but a network scan will show that there are no WiFi networks in range. I know this is wrong since my other devices can connect to my network and there are several other networks in range.
I have already done a security wipe and reloaded the OS through my computer and the problem persists. From what I can tell from searching online, I seem to be the only one that has been having this issue.
I called my carrier for tech support and they are saying that my phone will need to be sent out for warranty repair, but I 'd like to avoid that if possible. Has anybody else experienced this issue and if so, what have you done to resolve it?

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):With the battery inside, connect your BB to the wall chargerLeave it alone for 2 hours, no matter what the LED or the display doesRemove the batteryWait 15 minutesInsert the batteryWait another 2 hours, no matter what the LED or the display doesThis has been known to "kick start" some BBs. If it fails, please try again but increase the wait time in step 4 to 2 hours, and perhaps as long as 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:Obtain an known good and already fully charged additional battery...use it in your BB and see what happensObtain access to a known good and identical BB...use your battery in it and see what happensThe results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!

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